Level 2 Support Technician - Olean, NY

ATTENTION MILITARY AFFILIATED JOB SEEKERS - Our organization works with partner companies to source qualified talent for their open roles. The following position is available to Veterans, Transitioning Military, National Guard and Reserve Members, Military Spouses, Wounded Warriors, and their Caregivers. If you have the required skill set, education requirements, and experience, please click the submit button and follow the next steps. All positions are onsite, unless otherwise stated.At CompucomStaffing , you're more than just a number. Our employee relationship managers support you throughout your engagement, providing career guidance and reemployment assistance.Our client is currently seeking a qualified Level 2 Support Technician to join their team onsite in Olean, NY and provide end-user support. Manufacturing / Warehouse or supply chain environment experience a big plus. Must have own vehicle for possible driving to different locations in and around the city. Day shift schedule and must be willing to work some OT, ON CALL, and after-hours.Duties and Responsibilities: Deliver a deskside service to the client for support on the laptop / desktop related hardware / software break fix incidentsDeploy, configure, and support mobile devices, printers, RF Scanners, and standard productivity software, for internal users at the siteProvide support with the activities related to the configuration and installation of desktops, including patch updates and hardware replacementsProvide 'Smart Hands❠support related to the access points and switches based on the SOP (Standard Operating Procedure) provided or as per guided by the client IT teamAssist client's IT team with network and infrastructure initiatives, including hardware and systems administrationParticipate in meetings and planning sessions related to the maintenance, upgrade, infrastructure inventory ,risk assessment, and disaster recovery related activities at the siteTake appropriate action in the event of non-compliance with security requirements as guided by the client IT support teamsAsset tagging and updating asset database based on the SOP (Standard Operating Procedure) provided by client

Created: 2026-02-02