Sr. Technical Program Manager, Alexa Connected Devices

DescriptionAre you passionate about building the infrastructure that powers the world's largest IoT installation and most capable AI assistant? Do you thrive on tackling complex technical challenges at the intersection of IoT and AI? Are you energized by driving cross-functional programs that span distributed systems, LLMs, and critical infrastructure? The Alexa Connected Devices team is seeking a dynamic Sr. Technical Program Manager to drive innovation in our core horizontal services. As part of the team that enables over 1 billion connected endpoints (Echo, FireTV, Smart Home, Mobile, and Metis), you'll lead complex initiatives that transform how Alexa connects, discovers, and manages devices at massive scale. Key job responsibilities You will be responsible for championing and successfully delivering large projects and programs across Alexa. You will: u2022 Drive complex technical programs that power Alexa's core device connectivity, management, and interaction capabilities u2022 Lead cross-functional initiatives to scale our infrastructure that processes billions of daily context updates and device commands u2022 Own end-to-end program execution: gather and analyze requirements, coordinate and participate in technical design, build and maintain project/program plans, track progress, mitigate risks, communicate with stakeholders and ensure successful delivery u2022 Manage dependencies across multiple teams to optimize delivery while maintaining quality SLAs u2022 Partner with engineering and QA teams to design, implement, and test solutions u2022 Develop and track program metrics focused on: Availability, Latency, Accuracy, Quality, Cost-effectiveness, Operational excellence and progarm success u2022 Create and maintain program roadmaps, identifying risks and dependencies while driving mitigation strategies u2022 Lead operational excellence initiatives to improve developer productivity and system efficiency A day in the life You'll collaborate across teams to define and deliver platform features through: Program & Technical Leadership u2022 Partner with product, engineering, QA, and stakeholders to define and refine platform features u2022 Guide end-to-end feature delivery across multiple teams and systems u2022 Deep dive into: requirements, technical specifications and engineering implementation plans u2022 Drive integration between edge devices, cloud services, and consumer-facing features u2022 Communicate across levels informing status, blockers, and path forward Cross-functional Collaboration u2022 Guide diverse teams including: Product managers, Engineering teams, other program managers, Science teams u2022 Facilitate technical discussions, drive consensus, and decision-making u2022 Ensure alignment and forward progress across workstreams Execution & Delivery u2022 Lead regular status updates and program reviews u2022 Identify and remove blocking issues u2022 Monitor progress against milestones u2022 Ensure quality standards are met throughout development u2022 Drive continuous improvement in delivery processes About the team Alexa Connected Devices team's mission is to design, build, and operate core horizontal services that power Alexau2014the world's largest IoT installation and most capable, efficient, and trusted AI assistant. We deliver core capabilities enabling Alexa to connect, discover, set up, manage, and interface with over 1 billion connected endpoints (Echo, FireTV, Smart Home, Mobile, and Apps).Basic Qualifications- 7+ years of working directly with engineering teams experience - 5+ years of technical product or program management experience - 3+ years of software development experience - 5+ years of technical program management working directly with software engineering teams experience - Experience managing programs across cross functional teams, building processes and coordinating release schedules - Experience owning/driving roadmap strategy and definitionPreferred Qualifications- 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience - Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules - Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadership Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Companyu2019s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region youu2019re applying in isnu2019t listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at . USA, CA, Sunnyvale - 171,000.00 - 231,400.00 USD annually

Created: 2026-02-02