Certified Medical Assistant Health Coach

Our promise to you: Joining AdventHealth is about being part of something bigger. Itu2019s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better. All the benefits and perks you need for you and your family: + Benefits from Day One: Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance + Paid Time Off from Day One + 403-B Retirement Plan + 4 Weeks 100% Paid Parental Leave + Career Development + Whole Person Well-being Resources + Mental Health Resources and Support + Pet Benefits Schedule: Full time Shift: Day (United States of America) Address: 401 TOWNE CENTER BLVD City: SANFORD State: Florida Postal Code: 32771 Job Description: Educates members on their care team and assists with coordination of care across the continuum, including scheduling appointments and referrals. Participates in daily operations of the practice, including answering phone calls, assisting with front desk inquiries, and maintaining the clinical space. Communicates through various digital channels to support patient care. Performs initial health screens and intake for new members. Obtains and reviews old medical records to ensure comprehensive patient history. Identifies care gaps and orders necessary screening tests. Confirms appointments and provides instructions to patients. Conducts pre-visit RAF reviews to prepare for patient visits. Welcomes patients, provides tours of the practice, and reviews welcome packets. Ensures all medical records are available for office visits. Performs needed screenings and orders appropriate tests during visits. Conducts intra-visit RAF reviews to assess patient needs. Reviews quality metrics, performs vitals, screenings, and medication reconciliation. Manages the check-out process with patients and conducts post-visit follow-up calls. Other duties as assigned. Knowledge, Skills, and Abilities: u2022 Knowledge of chronic disease management [Required] u2022 Empathetic nature and a distinct ability to consistently provide top tier service. [Required] u2022 Driven by passionate desire to enhance and improve member outcomes. [Required] u2022 Knowledgeable in member advocacy and navigating complex systems. [Required] u2022 Responsible for managing the memberu2019s entire care plan with the guidance of the RN Case Manager and Provider. [Required] u2022 Ability to function and assist others in a team-based environment. [Required] u2022 Ability to support and navigate the health needs of the member. [Required] u2022 Ability to build trust, rapport and work in a supportive way. [Required] u2022 Ability to collaborate with entire team to meet the needs for the patient. [Required] u2022 Demonstrates ability to communicate by reading, writing and typing legibly, speaking and comprehending English effectively to carry out job requirements. [Required] u2022 Experience with computers required. [Required] u2022 Actively participates in daily team huddles. [Required] u2022 Administer medications, perform vital signs, ECGu2019s, and various point of care testing per providers orders. [Required] u2022 Other duties as assigned. [Required] u2022 Experience in guest relations or customer service [Preferred] Education: u2022 Technical/Vocational School [Required] Field of Study: u2022 Graduate of a Medical Assistant Program Work Experience: u2022 N/A Additional Information: u2022 N/A Licenses and Certifications: u2022 Basic Life Support - CPR Cert (BLS) [Required] u2022 Certified Medical Assistant (CMA) [Required] OR u2022 Clinical Medical Assistant Certification (CMAC) [Required] OR u2022 Registered Medical Assistant (RMA) [Required] OR u2022 Certified Clinical Medical Assistant (CCMA) [Required] OR u2022 National Certified Medical Assistant (NCMA) [Required] OR u2022 Nationally Registered Certified Medical Assistant (NRCMA) [Required] Physical Requirements: (Please click the link below to view work requirements) Physical Requirements - Pay Range: $17.11 - $27.38 _This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances._ Category: Medical Assistant & Technician Services Organization: AdventHealth Well65 Schedule: Full time Shift: Day Req ID: 150773375

Created: 2026-02-02