Program Manager - Remote/US Central/West

Job Description Insight Global is seeking an experienced Program Manager to help drive transformational change in one of the fastestu2011moving sectors in technology. Our Program Managers turn complex healthcare challenges into streamlined, highu2011performance solutions. This role is responsible for leading activities across business units for large, complex, multiu2011solution implementation projects. The Program Manager oversees the strategic implementation roadmap for enterprise solutions, serves as a trusted adviser to clients, and ensures consistent application of project, program, and change management best practices. Key Responsibilities Client Relationship Management Maintain proactive communication with client sponsors and stakeholders, participating in recurring meetings and establishing strong executive presence. Build relationships across IT, clinical, and ancillary departments. Partner with clients to establish governance committees and related subu2011committees (change management, education, project awareness, etc.). Manage corporateu2011level and thirdu2011party vendor relationships. Lead change management and user adoption efforts, implementing plans to drive organizational readiness. Project Management Support clients in developing and maintaining project or program charters. Build detailed plans to deliver on strategic roadmaps while managing interdependencies across solutions. Deliver weekly commitments and maintain accountability for time, scope, and quality. Lead risk management activities including identification, mitigation, and contingency planning. Oversee integration planning, deployment, and rootu2011cause analysis. Manage change through formal processes, tracking variances against baseline plans. Ensure compliance with policies and procedures. Maintain awareness of dependencies that impact accounts receivable. Lead nonu2011standard, specialized projects that fall outside typical implementation models. Outcomes and Quality Management Understand key business issues and ensure client goals and requirements are met. Track outcomes and quality measures throughout the project lifecycle, making adjustments as needed. Balance the business needs of both client and the end client. Drive timely decisions and necessary tradeu2011offs. Incorporate adoption planning and change management into implementation execution. Transition administration and responsibilities to appropriate teams during project closeu2011out. Manage schedules, forecasts, risks, issues, resources, agendas, and documentation using professional services automation tools. Leadership & Internal Collaboration Maintain communication with sales teams to support transitions and strategic account planning. Manage Project Managers across multiu2011solution, enterpriseu2011level engagements. Navigate matrixed environments and conflicting priorities. Direct, mentor, and support team members, fostering performance and morale. Drive continuous improvement and seek opportunities to optimize professional services operations. Reporting Create and distribute executiveu2011level status reports at least monthly. Build analytical scorecards to support data visibility across projects and programs. Produce adu2011hoc reports as needed. We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: Skills and Requirements 10+ years of progressive project/program management experience, preferably within healthcare. Demonstrated ability to lead multiple large, complex programs simultaneously with high autonomy. Proven customer focus, grounded in trust, openness, and delivering on commitments. Extensive experience in change management and user adoption strategies. Strong communication, influencing, and leadership skills across all organizational levels. Skilled at building and leading crossu2011functional teams in matrixed, geographically dispersed environments. Expertise across management disciplines including governance, risk, scope, quality, schedule, financial, stakeholder, and resource management. Strong business acumen and organizational awareness. Ability to drive operational efficiency and outcomes through strategic execution. Skilled negotiator with strong conflictu2011management capabilities. Ability to travel Western/Central parts of the US Healthcare technology implementation experience PMP or Scrum Master Certification required.

Created: 2026-02-02