TVC - HCAD Director (Director I)

Please Note:All resumes must contain employment history, education, licenses, skills, and other qualifications applicable to the position.To learn more about TVC Employee Benefits, please click on thislink.Submitted Through Work in Texas: Work in Texas (WIT) applicants must complete the supplemental questions to be considered for the posting. To complete the supplemental questions please go to CAPPS Recruit to register or login and access your profile:CAPPS Recruit General Description:Servesasthe DirectoroftheHealth Care AdvocacyDepartment(HCAD)underthesupervisionoftheDirectorofVeteran Benefits Division.The HCAD provides one-on-one personalized assistance to Texas veterans, their families, and survivors with obtaining and resolving health care issues with the US Department of Veterans Affairs (VA). The Director performsmanagerialworkprovidingleadership and guidance in the planning and operation of the HCAD programs. Duties include strategic planning; establishing goals and objectives for the Department; process improvement,developingpolicies,procedures, operations plans,rulesandregulations;developing, monitoring and conducting staff and partner training,preparing and executing departmental budget,establishingpriorities,standardsandmeasurementstoolsfordeterminingprogressinmeetingStateperformancemeasures; and representing the agency with all federal, state and local government entities and privateorganizations.Essential Duties and Responsibilities: u00b7 Plans, directs, and leads the operations of the HCAD.u00b7 Identifiesandimplementsstrategiestoenhancecollaborationand interchangebetweentheagency,theVAu2019sVeterans Health Administration (VHA), VA Clinics, Hospitals and Community Based Outpatient Care (CBOC) facilities, Veteransu2019 Organizations, andotherstakeholders.u00b7 Fostersateamworkapproach.u00b7 Plans,develops,implements,coordinates,monitors,andevaluatesHCADpolicies and procedures.u00b7 Interpretsandensures compliancewithfederalandstate lawsandregulations.u00b7 Identifiesissues,evaluatesalternatives, andimplementssolutions.u00b7 Monitors, reports, and analyzes program performance reports to ensure performancegoalsareattained.u00b7 Plans,develops,implements,andevaluatesprocesses.u00b7 Supervisesanddirectspersonnelatthemanagementlevel.u00b7 Reviewsandapprovesmanagement,productivity,andfinancialreports.u00b7 Develops coalitions and works effectively with stakeholders, Veterans'Organizations, the VA, the VHA,andothers.u00b7 Reviewsguidelines,procedures,rules,andregulations;andmonitorscompliance.u00b7 Reviews results of special investigations, needs assessments,audits, research studies, forecasts, and modelingexercisestoprovidedirectionandguidance.u00b7 Plansandcoordinatesspecialandadministrativeassignmentsandprograms.u00b7 Represents the agencyat business meetings, hearings, trials, legislative sessions,conferences,and seminars,oronboards,panels,andcommittees.u00b7 Assists in preparation of the agency Strategic Plan and Legislative Appropriation Request (LAR) at the Department level.u00b7 DraftsagencyrulesthatrelatetoHCADprocesses.u00b7 Generalpersonalcomputerexperience/MicrosoftOfficeSuite.u00b7 Workhoursotherthan8-5arerequiredforwork-relatedfunctions.u00b7 Performsotherdutiesasassigned. Military Crosswalk information: Minimum Education:Bacheloru2019s degree from an accredited four-year college or university with major course work in management or business administration. An emphasis on health care or a related field is preferred.College Transcripts are required and must be provided before an interview can be extended, it is preferred they be attached to the application.Minimum Experience: Four (4) years of experience at the senior managementlevel which can include militaryexperiencewithknowledgeoftheoperations,functions,organizationalstructure,andpolicies andprocedures.//Additional Requirements:A valid Texas Driveru2019s License must be provided within 90 days of hire. Preferred Experience and Qualification: u2022 Honorablydischargedveteranisstronglypreferred.u2022 Three(3)yearsofexperiencecoordinatingandcollaboratingwith theVAinallaspectsof health careprogramsandservices.u2022 Three (3)yearsofexperienceinpatient advocacy processes.u2022 Three (3) years of experience using Microsoft Office product and Case Management Systems (CMS).u2022 Three(3)yearsofexperienceplanning,forecasting,andmanagingaprogrambudget.u2022 AMaster'sdegreeinManagement,BusinessAdministration,orarelatedfield. Knowledge, Skills and Abilities: u2022 Knowledge of Health Insurance Portability and Accountability Act (HIPAA) law and processes to safeguard highly sensitive health care-related personally identifiable information (PII).u2022 Knowledgeofcurrentstateperformance measuresfor theHealth Care Advocacyprogram.u2022 Knowledgeofprogrambudgetforecastingandplanning.u2022 Knowledge of Microsoft Office products and Case Management Systems (CMS).u2022 Knowledgeofpersonnelpoliciesandprocedures.u2022 Skillstoestablishgoalsandperformance objectives.u2022 Skilltodevelopandevaluatepoliciesandprocedures.u2022 Skilltopresentandprepareaccurateandconcisereports inatimelymanner.u2022 Skillsneededtoeffectivelycommunicatewithemployeesandcustomersatalllevels.u2022 Abilitytoworkeffectivelywithavarietyofindividuals,groupsand stakeholders.u2022 Abilitytomanage Health Care Advocacyactivities.u2022 Abilitytodevisesolutions toadministrativeproblems.u2022 Abilitytoprepare andpresent reports.u2022 Abilitytolisten,write,andspeakeffectively.u2022 Abilitytoidentifyproblems, evaluatealternativesandimplementeffectivesolutions.u2022 Abilitytoassignandsupervisethework ofothers.u2022 Final candidate must be able to successfully pass federal background checks. Environmental & Physical Conditions: Normal office work environment, mostly sedentary in nature. May involve walking; standing; remaining stationary for long periods of time; pulling and pushing; kneeling, stooping, and bending; and safely lifting and carrying items weighing up to 30 pounds. Work involves extensive telephone usage and repetitive hand/wrist/finger motions while using the computer.Notes to Applicants:/To receive Military Employment preference, a copy of the DD Form 214 (member #1 not accepted), NA Form 13038, VA Summary Benefits Letter, or a DD form 1300 must be provided before an interview can be extended./College transcripts, licenses, certifications, etc. must be provided before an interview can be extended.If this information is not provided prior to the interview, your application may be rejected because it is incomplete. Attaching documents to the application is preferred.If you require any reasonable accommodation for the interview process, please inform the hiring representative who calls to schedule your interview.This position has been designated as a security sensitive position. A criminal background investigation will be conducted on the final candidate for this position.DUE TO THE HIGH VOLUME OF APPLICATIONS, WE DO NOT ACCEPT TELEPHONE CALLS. APPLICANTS SCHEDULED FOR INTERVIEWS WILL BE CONTACTED.Veterans Information: The TexasVeterans Commission is committed to hiring Veterans and is proud to employ the highest percentage of Veterans among all state agencies. Additional info may apply via the job posting.AN EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER:The Texas Veterans Commission does not discriminate on the basis of personu2019s color, race, national origin, gender, gender identity/gender expression, sexual orientation, marital status, disability religion, or age in employment or the provision of services. Job: Management Organization: TEXAS VETERANS COMMISSION Title: TVC - HCAD Director (Director I) Location: Texas-Austin Requisition ID: 00055851

Created: 2026-02-02