Senior Systems Engineer - Self Service Automation

Job Description The Role The SaaS Collaboration Platforms (SCP) organization provides a broad set of technology products and services to GM Software & Services. Within SCP, the Selfu2011Service Automation Tools team manages the enterprise password management platform ( 1Password ) and builds dayu2011two automation for systems administratorsu2014covering patching, release management, application restarts, password rotations, and other intricate orchestrations. The Selfu2011Service Automation Tools team has established a strong portfolio of capabilities that have transformed ITu2014and weu2019re just getting started. Weu2019re looking for an engaged, highu2011energy engineer with a broad toolset and modern development experience to help carry the team forward toward GMu2019s vision. You will be a key owner of GMu2019s enterprise credential management and automation capabilities, responsible for secure credential storage, bestu2011practice vault management, and driving adoption across the enterprise. Youu2019ll help manage and integrate the 1Password SaaS platform with GM systems, design automation workflows (including AIu2011assisted experiences), and deliver selfu2011service capabilities that make IT more secure and efficient. Youu2019ll also contribute to our security lifecycle by ensuring thirdu2011party applications and operating systems align to GMu2019s IT Statement of Technical Direction. Youu2019ll work with a team of dedicated engineers and help nurture a culture of integrity, innovation, forwardu2011thinking, accountability, and inclusivity. What Youu2019ll Do + Administer and maintain 1Password Enterprise accounts, vaults, roles, and policies. + Design & build secure, scalable microservices and useru2011friendly frontu2011ends for selfu2011service automation (password management and rotations, patching, release management, app restart, automation workflows). + Integrate 1Password with identity providers to manage user provisioning/deu2011provisioning. + Implement AIu2011driven features and workflow automation to streamline 1Password and broader selfu2011service capabilities. + Lead architecture for largeu2011scale cloud software systems; set coding standards and best practices. + Monitor adoption and produce usage/impact reports for leadership; define and track KPIs. + Ensure reliability and high availability of system and self-service automation capabilities; proactively prevent/mitigate failures. + Operate with Tier 2/3 support responsibilities: onu2011call, incident management, troubleshooting, root cause analysis. + Instrument & observe production systems (logging, metrics, tracing) and enforce operational excellence. + Collaborate across IT Security & Compliance, product, business, DevOps, and engineering teams. + Participate in Agile planning; maintain documentation for automation processes and environments. + Evaluate & recommend new tools/technologies to expand system capabilities and improve developer productivity. + Mentor junior engineers; provide technical leadership, code reviews, and guidance. Your Skills & Abilities (Required Qualifications) + Bacheloru2019s or Masteru2019s in Computer Science, Software Engineering, or related field. + 7+ years of software engineering experience with proficiency in Java and .NET . + Expertise building endu2011tou2011end applications on cloud platforms, with strong familiarity with Kubernetes and OpenShift . + Inu2011depth knowledge of microservices architecture and distributed systems. + Proficiency in fullu2011stack development and CI/CD practices. + Experience with both relational and nonu2011relational databases; strong schema design skills. + Solid grounding in software engineering fundamentals: design patterns, data structures, algorithms. + Experience working in Agile environments. + Excellent verbal/written communication; ability to translate feedback and needs into solutions. + Creative problemu2011solving delivering efficient solutions to complex issues. + Experience with IT Service Management tools (preferably ServiceNow ) and integrating automation via orchestration tools. + Proven ability to troubleshoot complex systems, manage incidents, and drive root cause analysis. + Ability to work independently, manage multiple priorities, and collaborate across teams. + Active participation in planning, code reviews, and design discussions; ownership of technical projects endu2011tou2011end. + Strong teamwork focus and ability to foster collaboration. What Will Give You a Competitive Edge (Preferred Qualifications) + Handsu2011on experience with 1Password or other enterprise password management tools. + 7+ years in IT Security, Identity Management, or Systems Administration. + Frontu2011end/web: JavaScript, HTML/CSS, Angular, Node.js . + Backu2011end: .NET Core/C#, Java/Spring Boot . + Databases: SQL, Postgres . + Cloud & platform: Kubernetes, OpenShift . + Build & pipelines: Maven, Git/GitHub, Artifactory ; CI/CD pipelines. + Observability & data: Redis (distributed cache), ELK (logging/analytics). + API management experience. + ServiceNow Flow Designer integration experience. + Strong understanding of security best practices and compliance requirements. + Familiarity with cloudu2011based workload automation and hybrid environments. + Experience with Enterprise Security concepts, implementation, and compliance. GM does not provide immigration-related sponsorship for this role. Do not apply for this role if you will need GM immigration sponsorship now or in the future. This includes direct company sponsorship, entry of GM as the immigration employer of record on a government form, and any work authorization requiring a written submission or other immigration support from the company (e.g., H1-B, OPT, STEM OPT, CPT, TN, J-1, etc).This role is categorized as hybrid. This means the selected candidate is expected to report to a specific location at least 3 times a week {or other frequency dictated by their manager}.This job may be eligible for relocation benefits. About GM Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all. Why Join Us We believe we all must make a choice every day u2013 individually and collectively u2013 to drive meaningful change through our words, our deeds and our culture. Every day, we want every employee to feel they belong to one General Motors team. Benefits Overview From day one, we're looking out for your well-beingu2013at work and at homeu2013so you can focus on realizing your ambitions. Learn how GM supports a rewarding career that rewards you personally by visiting Total Rewards resources (. Non-Discrimination and Equal Employment Opportunities (U.S.) General Motors is committed to being a workplace that is not only free of unlawful discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that providing an inclusive workplace creates an environment in which our employees can thrive and develop better products for our customers. All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, national origin, citizenship status, religion, age, disability, pregnancy or maternity status, sexual orientation, gender identity, status as a veteran or protected veteran, or any other similarly protected status in accordance with federal, state and local laws. We encourage interested candidates to review the key responsibilities and qualifications for each role and apply for any positions that match their skills and capabilities. Applicants in the recruitment process may be required, where applicable, to successfully complete a role-related assessment(s) and/or a pre-employment screening prior to beginning employment. To learn more, visit How we Hire (. Accommodations General Motors offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email () us or call us at 800-865-7580. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying. We are leading the change to make our world better, safer and more equitable for all through our actions and how we behave. Learn more about: Our Company ( Our Culture How we hireu200bu200bu200bu200bu200bu200bu200b ( Our diverse team of employees bring their collective passion for engineering, technology and design to deliver on our vision of a world with Zero Crashes, Zero Emissions and Zero Congestion. We are looking for adventure-seekers and imaginative thought leaders to help us transform mobility. Explore our global locations ( We are determined to lead change for the world through technology, ingenuity and harnessing the creativity of our diverse team. Join us to help lead the change that will make our world better, safer and more equitable for all by becoming a member of GMu2019s Talent Community () (. As a part of our Talent Community, you will receive updates about GM, open roles, career insights and more. Please note that filling out the form below will not add you to our Talent Community automatically; you will need to use the link above. If you are seeking to apply to a specific role, we encourage you to click u201cApply Nowu201d on the job posting of interest.The policy of General Motors is to extend opportunities to qualified applicants and employees on an equal basis regardless of an individual's age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity/expression or veteran status. Additionally, General Motors is committed to being an Equal Employment Opportunity Employer and offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email us at .In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.

Created: 2026-02-02