Network Engineer, Operations & Support (OSP)

Summary: You will play a key role in operating Metau2019s Outside Plant (OSP) network infrastructure, with primary responsibility for directing, coordinating, and validating work performed by field vendors. This role is execution-focused from an operations leadership and technical oversight perspective, ensuring reliable fiber and optical connectivity across Metau2019s production environments.You are expected to own scoped operational domains, provide clear technical direction to vendors, and ensure work is executed safely, correctly, and to Meta standards. Required Skills: Network Engineer, Operations & Support (OSP) Responsibilities: 1. Provide technical direction to field vendors performing OSP fiber deployment, maintenance, and repair, including conduit systems, handholes, meet-me vaults, meet-me-rooms, and inter-site fiber connectivity 2. Lead optical fault isolation and restoration efforts by directing vendor diagnostics and repair actions 3. Review and validate vendor-performed optical testing (e.g., OTDR, LS/PM, VFL) to confirm fiber health and repair quality 4. Own and validate fiber splicing activities (single fiber and ribbon) performed by vendors 5. Support network builds, expansions, and migrations by coordinating vendor execution and validating OSP readiness 6. Direct vendors during turn-ups, fiber remediations and post-deployment validation activities 7. Ensure OSP assets, fiber routes, and test results are accurately documented and handed off to operations 8. Participate in on-call rotations and lead OSP-related incident response by coordinating vendor engagement and restoration efforts 9. Drive timely restoration by managing priorities, validating corrective actions, and escalating as needed 10. Contribute to root cause analysis and corrective actions to reduce repeat incidents and improve reliability 11. Act as the technical point of contact for OSP vendors and field service providers 12. Ensure vendor work meets Metau2019s quality, safety, and documentation standards 13. Identify execution gaps, recurring issues, or Service Level Agreement (SLA) risks and raise them through appropriate channels 14. Partner with Network Engineering, Deployment Engineering, and Operations teams to align on execution plans and operational priorities 15. Communicate clearly during incidents and planned work, providing status, risks, and mitigation plans to stakeholders Minimum Qualifications: Minimum Qualifications: 16. Bachelor's degree in Computer Science, Computer Engineering, relevant technical field, or equivalent practical experience 17. 7+ years experience supporting OSP fiber and optical infrastructure through vendor-based execution models 18. Understanding of optical fiber testing and troubleshooting (OTDR, LS/PM, VFL) sufficient to review and validate results 19. Experience directing or overseeing fiber splicing and restoration activities 20. Experience operating in incident-based, on-call environments 21. Proven experience working effectively with vendors and external service providers Preferred Qualifications: Preferred Qualifications: 22. 10+ years experience supporting large-scale OSP fiber networks across multiple sites or regions, including coordination of vendor-based deployment and repair activities 23. Working knowledge of optical form factors (e.g., SFP, QSFP) and how they are applied across OSP, DC, and edge network environments 24. Experience reviewing and validating optical test results (OTDR traces, LS/PM readings) to assess fiber health, identify faults, and confirm quality of restoration work 25. Familiarity with fiber splicing practices (single fiber and ribbon) sufficient to direct vendor execution and validate workmanship and documentation 26. Experience operating within Service Level Agreement (SLA)u2013based support models, including managing response expectations, escalation paths, and restoration timelines 27. Exposure to vendor performance management, including identifying execution gaps, recurring issues, and opportunities for quality or process improvement 28. Experience supporting incident response and on-call operations, including coordinating vendors under time pressure and communicating clearly with stakeholders 29. Experience with GIS-Based OSP documentation standards, asset tracking, and operational handoff requirements 30. Experience providing clear technical direction to vendors and concise status updates to cross-functional partners 31. Demonstrated interest in improving operational maturity, reliability, and repeatability through better processes, documentation, or tooling Public Compensation: $135,000/year to $191,000/year + bonus + equity + benefits Industry: Internet Equal Opportunity: Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Meta participates in the E-Verify program in certain locations, as required by law. Please note that Meta may leverage artificial intelligence and machine learning technologies in connection with applications for employment. Meta is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at .

Created: 2026-02-02