Lead Investigator (Criminal Investigator V): DORA/...

Lead Investigator (Criminal Investigator V): DORA/Division of Real Estate Hybrid Print ( Apply ufeff Lead Investigator (Criminal Investigator V): DORA/Division of Real Estate Hybrid Salary $8,194.00 - $9,832.00 Monthly Location Denver, CO Job Type Full Time Job Number SIA-7723-1/2026 Department Department of Regulatory Agencies Division Division of Real Estate Opening Date 01/29/2026 Closing Date 2/9/2026 11:59 PM Mountain FLSA Determined by Position Type of Announcement This position is open only to Colorado state residents. Primary Physical Work Address 1560 Broadway, Denver, CO 80202 Department Contact Information Thanh Pham: How To Apply Please submit an online application for this position at Reach out to the Department Contact to apply using a paper application, including any supplemental questions. Failure to submit a complete and timely application may result in the rejection of your application. Applicants are responsible for ensuring that application materials are received by the appropriate Human Resources office before the closing date and time listed. + Description + Benefits + Questions Department Information Hybrid Workplace Arrangement: Although this position will be designated under the departmentu2019s hybrid workplace program, it will still be required to report to the department office on a scheduled basis and at the discretion of the supervisor, based on business needs. This announcement may be used to fill multiple vacancies. The Department of Regulatory Agencies (DORA) is dedicated to preserving the integrity of the marketplace and is committed to promoting a fair and competitive business environment in Colorado. Consumer protection is our mission. DORA values and promotes diversity, supporting a workplace that is inclusive of people from different backgrounds and experiences; creating an environment that is reflective of our communities; promoting positive relationships; and putting forth unique perspectives to fulfill our mission. + Employer-sponsored RTD EcoPass, with offices located at Civic Center Plaza, above the RTD Civic Center station and just a few blocks from RTD light rail. + Extensive work-life programs such as flexible schedules, training and professional development opportunities on a wide variety of subjects, and more + Employee wellness programs, including the Colorado State Employee Assistance Program (CSEAP), which provides free, confidential counseling services. + Bike-to-work programs, including access to storage lockers and bike racks. + Flexible retirement benefits, including a choice of the PERA Defined Benefit Plan or the PERA Defined Contribution Plan, plus optional 401K and 457 plans. + Medical and Dental Health Insurance for employees and optional coverage for their dependents. + Life Insurance for employees, and optional coverage for their dependents. + Paid Time Off, including 11 paid holidays. + Short- and long-term disability coverage. + Tuition assistance program. Check out our excellent benefits ( package Description of Job The Division of Real Estate (DRE) protects the consumer through licensing, regulation, and enforcement of licensed real estate professionals. DRE aspires to create a balance between consumer protection and promotes a fair and competitive business environment. DRE accomplishes this balance by providing a collaborative approach to regulation that is open, simple, and user-friendly. The Investigations work unit exists to investigate complaints filed by consumers and licensees, or opened on the boardsu2019 own motions. The work unit ensures that investigations are completed within the Divisionu2019s prescribed deadlines and that the investigations substantiate the presence or absence of a license law violation. The work unit protects consumers by identifying practitioners who are not in compliance with the practice act, reports its findings to the appropriate board or commission, and makes recommendations for license discipline. Position:SIA 7723 This position oversees investigations completed by a staff of investigators, including assigning caseloads, providing guidance on how to conduct an investigation, creating investigative plans, identifying potential witnesses and sources of evidence, providing guidance on interviews and interviewing techniques, editing reports, reviewing investigations for completeness, presenting cases to regulatory boards for consideration, and testifying in court (i.e. administrative, civil, and criminal) proceedings. Based on a review of the findings, the position makes recommendations to the director and/or the appropriate board regarding how to resolve complaint matters. The position manages the day-to-day operations of the work unit and is responsible for the pay, status, and tenure of employees supervised. Duties include, but are not limited to: + Ensuring no backlogs and monitoring the progress of the assigned investigations; + Providing statistics to the Division Director; + Consulting with the Office of the Attorney General regarding the veracity of the investigative findings; + Providing additional evidence when necessary for cases being litigated; + Serving as an expert on the applicable practice act; + Referring cases to the Expedited Settlement Program for resolution; + Referring cases to the appropriate law enforcement agencies; + Responding to inquiries from the public and licensees regarding the practice act(s) and the division policies and procedures; + Evaluating subordinates on an ongoing basis and memorializes performance in mid-year and annual reviews, and in compliance with DPA and DORA deadlines; + Collaborating with other team leads to create and revise the investigative process manual to ensure that there are consistent investigative procedures in place for the investigators; + Reviewing proposed regulations to determine if there is any impact on the work unit or the Divisionu2019s ability to enforce the proposed regulations; + Identifying inconsistencies and gaps in rules and proposing changes to address those problems; and + Identifying trends in enforcement and proposing regulations to the Director to address gaps in statute. Minimum Qualifications, Substitutions, Conditions of Employment & Appeal Rights Option 1: Experience + Ten (10) years of professional real estate experience, which must include all of the following: + Managing a heavy complaint and/or investigative caseload, including working with violations of administrative, civil, and/or criminal-based statutes; + Presenting testimony at court hearings to provide data and information gathered during the investigative process; + Gathering, interpreting, and/or analyzing evidence, documents, information, and relevant facts from complex cases, and applying applicable laws. + The ten (10) years of experience must include one (1) year performing at the level of a work leader, staff authority, unit supervisor, or equivalent. Option 2: A Combination of Education AND Experience + Associateu2019s Degree and Experience:Graduation from an accredited college or university with an associateu2019s degree in accounting, economics, finance, mathematics, statistics, business, communications, criminal justice, or a closely-related field; AND + Eight (8) years of professional real estate experience, which must include all of the following: + Managing a heavy complaint and/or investigative caseload, including working with violations of administrative, civil, and/or criminal-based statutes; + Presenting testimony at court hearings to provide data and information gathered during the investigative process; + Gathering, interpreting, and/or analyzing evidence, documents, information, and relevant facts from complex cases, and applying applicable laws. + The eight (8) years of experience must include one (1) year performing at the level of a work leader, staff authority, unit supervisor, or equivalent. OR + Bacheloru2019s Degree and Experience:Graduation from an accredited college or university with a bacheloru2019s degree in accounting, economics, finance, mathematics, statistics, business, communications, criminal justice, or a closely-related field; AND + Six (6) years of professional real estate experience, which must include all of the following: + Managing a heavy complaint and/or investigative caseload, including working with violations of administrative, civil, and/or criminal-based statutes; + Presenting testimony at court hearings to provide data and information gathered during the investigative process; + Gathering, interpreting, and/or analyzing evidence, documents, information, and relevant facts from complex cases, and applying applicable laws. + The six (6) years of experience must include one (1) year performing at the level of a work leader, staff authority, unit supervisor, or equivalent. Document this experience in your applicationIN DETAIL, as your experience will not be inferred or assumed. Part-time experience will be prorated. SUBSTITUTIONS: + Partial credit toward the degree requirement will be given for completed college/university coursework that did not result in a degree. A master's or doctorate degree from an accredited college or university in a field of study related to the work assignment will substitute for the bachelor's degree requirement. + There is no substitution for one (1) year performing at the level of a work leader, staff authority, unit supervisor, or equivalent. Professional work involves exercising discretion, analytical skill, judgment and personal accountability and responsibility for creating, developing, integrating, applying, and sharing an organized body of knowledge that characteristically is: uniquely acquired through an intense education or training regimen at a recognized college or university; equivalent to the curriculum requirements for a bachelor's or higher degree with major study in or pertinent to the specialized field; and continuously studied to explore, extend, and use additional discoveries, interpretations, and application and to improve data, materials, equipment, applications and methods. Preferred Qualifications: + Demonstrated experience working with and/or knowledge of broker license law, state and federal laws related to the real estate industry. + Investigative experience, including gathering evidence, interviewing witnesses, and writing reports. + Demonstrated experience performing investigations or compliance cases in a state government agency, law enforcement agency, and/or real estate industry. + Experience in assigning investigation cases and overseeing investigations completed by a staff of investigators. + Demonstrated experience working in a high-stress, high-profile environment, managing various stakeholders and discerning hidden agendas. + Fostering cooperation under potentially stressful situations with various stakeholders. + Analyzing, preparing, and presenting investigative cases, reporting findings, and recommending solutions to the board or commission. + Experience in analyzing and identifying inconsistencies and gaps in legislation, and proposing changes to the legislation. Required Competencies:The following knowledge, skills, abilities, and personal characteristics are required competencies and may be considered during the selection process (including examination and/or interview): + Demonstrated written communication skills, including the ability to convey information to various stakeholders in a clear, accurate, and concise written manner; + Demonstrated verbal communication skills, including the ability to effectively convey information to audiences in a concise manner; + Demonstrated attention to detail; + Sound judgment and the confidence to make decisions on a routine basis; + Demonstrated critical thinking and analytical skills, including having the ability to evaluate information in order to apply knowledge and to decide on the most appropriate course of action; + Problem-solving skills, including the ability to review and analyze information in order to find solutions; + Demonstrated creativity and flexibility, including the ability to adapt to shifting priorities and handle additional work assignments in a fast-paced work environment; + Organizational skills, including prioritizing, planning, and time management in order to meet deadlines; + Customer service skills, including the ability to diplomatically interact with difficult customers and de-escalate. + Interpersonal skills, including the ability to collaborate and maintain relationships with internal and external stakeholders; + Investigative skills, including the ability to determine the scope and process of an investigation; + Leadership and supervisory skills, including the ability to effectively lead a team, delegate tasks, and cultivate a respectful and successful workplace environment; + Demonstrated ability to educate and train staff members, including explaining processes and procedures, and the ability to create resources for training and educational purposes; + Demonstrated ability to understand and abide by workplace principles, practices, and behaviors as internally identified and defined by the division and department; + Demonstrated ability to read, understand, interpret, apply, and explain laws, rules, policies, and procedures; + Ability to travel independently, including work in-office, as required by business need and scheduled by the supervisor; + Integrity and high ethical standards; + Accountability, reliability, including attendance; + Ability to maintain confidential, controversial, or sensitive information; + Self-starter, including the ability to work independently, learn new processes, utilize own knowledge, research and find answers independently before asking others, and complete work with minimal supervision; + Demonstrated professional demeanor; + Knowledge and understanding in the use of PC software applications, including Microsoft Office (Access, Word, Excel, etc.), and Google Suite (Docs, Sheets, Slides, Calendar, etc.). Conditions of Employment:Candidates who fail to meet the conditions of employment will be removed from consideration. + The successful passing of a reference check and/or, if required, a background check. + A reference check may include, but is not limited to: contacting previous and current supervisors to verify employment and discuss performance, a review of the personnel file, a review of the performance record, a review of job-related public information,etc. + The type of background check depends on the job duties of the position, and can include a review of any criminal record, credit report, and/or driving record. + Ability to travel independently, including work in-office, as required by business need and scheduled by the supervisor. + This position requires the ability to travel up to 5% of the time, including staying over weekends when required, and the ability to transport equipment, including, but not limited to, laptop computers, printers, manuals, and supplies. Supplemental Information PLEASE READ - Required Application Materials Interested individuals must submit the following online: 1. A completed State of Colorado Application (log-in to your current NeoGov account or create a NeoGov account to complete the online application). Note: Incomplete applications, including incomplete work history sections or

Created: 2026-02-02