Payroll Analyst

As a Senior Payroll Analyst supporting John Hancock within our U.S. Payroll team, you will take ownership of delivering high-volume , multi-state, multi-EIN payroll with precision, agility, and strong analytical oversight. You will navigate one of the most complex payroll environments in the companyu2014spanning equity programs, deferred compensation, executive payroll, multi-jurisdiction taxation, and large-scale reconciliations. This role also plays a key part in modernizing payroll through AI-enabled analysis, automation opportunities, and digital optimization . Youu2019ll develop deep technical expertise, solve high-impact challenges, and help shape payroll operations that are more accurate, efficient, and insight-driven. Position Responsibilities: + Independently process and audit biweekly and weekly U.S. payrolls across 50+ states, multiple legal entities, and six federal EINs, ensuring accuracy, timeliness, and compliance. + Review and validate all payroll changes including new hires, terminations (voluntary/involuntary), promotions, transfers, incentive pay, overtime, LOAs (STD, LTD, paid/unpaid), garnishments, overpayments, and recovery transactions. + Execute payroll transactions for RSUs, DSUs, GSOPs, other equity compensation programs, deferred compensation, retirement plans (401k, pension), Board of Director, and executive payrolls. + Perform gross-to-net calculations , reconcile net pay, taxes, and third party remittances, ensuring complete accuracy. + Create and process off-cycle payrolls, on demand checks, EFT adjustments, and other special payments as required. + Support payroll operations in Workday , integrated with enterprise payroll systems such as ADP GlobalView, SAP, or Ceridian , including performing manual corrections when integration errors occur. + Monitor, troubleshoot, and resolve inbound payroll interfaces including PECI and other third party vendor file feeds . + Prepare and upload batch files and conduct large volume data audits to ensure data integrity across systems. + Build and analyze custom reports, reconciliations, and large-file analytics to identify anomalies, validate data completeness, and uncover emerging trends. + Perform reasonableness checks across payroll results to ensure compliance with federal, state, and local regulations. + Support internal and external audits, ensuring complete documentation, walkthrough support, and control adherence. + Contribute to year end processes including W-2, W-2c, amended filings , and reconcile year end data for compliance accuracy. + Research and implement legislative changes impacting payroll at the federal or state level. + Respond to, track, and resolve payroll tax notices from the IRS and state agencies. + Maintain and update payroll SOPs , ensuring they reflect current practices, controls, and regulatory expectations. + Independently analyze and resolve complex or escalated payroll issues, using strong judgment, critical thinking, and compliance awareness. + Partner across the Payroll team to validate analysis, stress test decisions, and ensure accurate outcomes for non standard or sensitive scenarios. + Use AI tools to accelerate root cause analysis, enhance reconciliations, improve documentation, streamline research, and strengthen overall payroll review accuracy. + Champion continuous improvement , identifying automation opportunities, control enhancements, and technology enabled ways to simplify and modernize payroll delivery. Required Qualifications: + 4u20136 years of end to end U.S. payroll experience in a high volume, multi state environment. + Strong proficiency in multi-state taxation, wage laws, complex jurisdictions, and high volume compliance. + Experience with Workday and enterprise payroll systems such as ADP GlobalView or SAP. + Demonstrated ability to independently research, analyze, troubleshoot, and resolve complex payroll issues. + Advanced Excel skills, including pivot tables, lookups, formulas, and working with large datasets. + Strong analytical, critical thinking, and problem solving capabilities with high attention to detail. + Ability to work autonomously while collaborating effectively across the team. Preferred Qualifications: + CPP (Certified Payroll Professional) or working toward certification. + Experience supporting equity compensation , deferred compensation, or executive payroll. + Exposure to payroll automation tools, AI assisted workflows, or intelligent data analysis platforms. + Experience in financial services or another highly regulated industry. + Experience processing Canada payroll. When you join our team: + Weu2019ll empower you to learn and grow the career you want. + Weu2019ll recognize and support you in a flexible environment where well being and inclusion are more than just words. + As part of our global team, weu2019ll support you in shaping the future you want to see. #LI Hybrid #LI-JH Acerca de Manulife y John Hancock Manulife Financial Corporation es un importante proveedor internacional de servicios financieros que ayuda a las personas a tomar decisiones de una manera mu00e1s fu00e1cil y a vivir mejor. Para obtener mu00e1s informaciu00f3n acerca de nosotros, visite . Manulife es un empleador que ofrece igualdad de oportunidades En Manulife/John Hancock, valoramos nuestra diversidad. Nos esforzamos por atraer, formar y retener una fuerza laboral tan diversa como los clientes a los que prestamos servicios, y para fomentar un entorno laboral inclusivo en el que se aprovechen las fortalezas de las culturas y las personas. Estamos comprometidos con la equidad en las contrataciones, la retenciu00f3n de talento, el ascenso y la remuneraciu00f3n, y administramos todas nuestras pru00e1cticas y programas sin discriminaciu00f3n por motivos de raza, ascendencia, lugar de origen, color, origen u00e9tnico, ciudadanu00eda, religiu00f3n o creencias religiosas, credo, sexo (incluyendo el embarazo y las afecciones relacionadas con este), orientaciu00f3n sexual, caracteru00edsticas genu00e9ticas, condiciu00f3n de veterano, identidad de gu00e9nero, expresiu00f3n de gu00e9nero, edad, estado civil, estatus familiar, discapacidad, o cualquier otro aspecto protegido por la ley vigente. Nuestra prioridad es eliminar las barreras para garantizar la igualdad de acceso al empleo. Un representante de Recursos Humanos trabajaru00e1 con los solicitantes que requieran una adaptaciu00f3n razonable durante el proceso de solicitud. Toda la informaciu00f3n que se haya compartido durante el proceso de solicitud de adaptaciu00f3n se almacenaru00e1 y utilizaru00e1 de manera congruente con las leyes y las polu00edticas de Manulife/John Hancock correspondientes. Para solicitar una adaptaciu00f3n razonable en el proceso de solicitud, envu00edenos un mensaje a . Ubicaciu00f3n principal Boston, Massachusetts Modalidades de Trabajo Hu00edbrido Se prevu00e9 que el rango salarial estu00e9 entre $61,875.00 USD - $103,125.00 USD Si se estu00e1 postulando para este puesto fuera de la ubicaciu00f3n principal, pu00f3ngase en contacto con para conocer el rango salarial de su ubicaciu00f3n. El salario real variaru00e1 segu00fan las condiciones locales del mercado, la geografu00eda y los factores relacionados con el trabajo pertinentes, como conocimiento, habilidades, calificaciones, experiencia y educaciu00f3n/capacitaciu00f3n. Los empleados tambiu00e9n tienen la oportunidad de participar en programas de incentivos y obtener una compensaciu00f3n de incentivos vinculada al desempeu00f1o comercial e individual. Manulife/John Hancock ofrece a los empleados aptos una amplia variedad de beneficios personalizables, entre ellos, beneficios de salud, odontolu00f3gicos, de salud mental, oftalmolu00f3gicos, por discapacidad a corto y a largo plazo, cobertura de seguro de vida y por muerte accidental y desmembramiento, adopciu00f3n/subrogaciu00f3n y bienestar, y planes de asistencia al empleado/familiar. Tambiu00e9n ofrecemos a los empleados admisibles varios planes de ahorro para la jubilaciu00f3n (incluidos planes de ahorro 401(k) o de pensiones y un plan mundial de propiedad de acciones con contribuciones equivalentes del empleador) y recursos de asesoramiento y educaciu00f3n financiera. Nuestro generoso programa de du00edas libres pagos en EE. UU. contempla hasta 11 du00edas festivos, 3 du00edas personales, 150 horas de vacaciones y 40 horas de licencia por enfermedad (o mu00e1s cuando lo exija la ley) por au00f1o, y ofrecemos todos los tipos de licencias contempladas por la ley. Conozca sus derechos ( Permiso Familiar y Mu00e9dico Ley de Protecciu00f3n del Empleado contra el Examen Poligru00e1fico ( Derecho al Trabajo Verificaciu00f3n Electru00f3nica (E- Verify ) Transparencia Salarial (English_formattedESQA508c.pdf) Company: John Hancock Life Insurance Company (U.S.A.)

Created: 2026-02-02