Sr. Technical Project Manager

About Us: Proofpoint is a global leader in human- and agent-centric cybersecurity. We protect how people, data, and AI agents connect across email, cloud, and collaboration tools. Over 80 of the Fortune 100, 10,000 large enterprises, and millions of smaller organizations trust Proofpoint to stop threats, prevent data loss, and build resilience across their people and AI workflows. Our mission is simple: safeguard the digital world and empower people to work securely and confidently. Join us in our pursuit to defend data and protect people. How We Work: At Proofpoint youu2019ll be part of a global team that breaks barriers to redefine cybersecurity guided by our BRAVE core values: Bold in how we dream and innovate Responsive to feedback, challenges and opportunities Accountable for results and best in class outcomes Visionary in future focused problem-solving Exceptional in execution and impact Your day-to-day u00b7 Engage with new and existing enterprise customers in a technical project management capacity. u00b7 Work with the project teams to create detailed project plans and drive them to completion. u00b7 Track and manage project dependencies, work progress, project risks and resource allocation. u00b7 Coordinate and facilitate planning and working meetings. u00b7 Ensure plans are aligned with resources, company objectives, and technical standards. u00b7 Ensure plan objectives and milestones are clearly defined and attainable. u00b7 Provide regular status reports to customer and management (including executives) as necessary u00b7 Manage (typically 10-20) projects simultaneously and ensure that project needs are being met and processes are being followed. u00b7 Work collaboratively with other Proofpoint departments including sales, support, engineering, and product management to ensure successful completion of customer engagements by acting as a customer advocate. u00b7 Proactively assess and communicate project risks and associated risk strategies. u00b7 Facilitate customer escalations, managing communication plans and driving issues to resolution. u00b7 Manage internal projects within Professional Services to improve quality and efficiency of services to customer as needed. u00b7 Collaborate with members of the Professional Services team as well as other departments in refining and expanding Professional Services operational best practices and processes. What you bring to the team u00b7 Bachelors Degree or equivalent experience u00b7 7+ years industry experience in a customer-facing technical field such as professional services, sales engineering, or technical support, with an excellent customer service record u00b7 Experience in working with multiple customers and have an aptitude for managing changing priorities u00b7 Experience in large systems design and project implementation for enterprise email environments u00b7 Broad technical knowledge of Internet products and technologies u00b7 Aptitude for technical learning u00b7 Strong email, email security, and messaging infrastructure project delivery experience; knowledge of archiving and supervision methodology a plus u00b7 Ability to work at all levels within an organization, including C-Levels, of organizations, both technically and professionally u00b7 Adept at conflict resolution: This job entails working with a variety of people and personalities u00b7 Adaptable and flexible work style to accommodate working with several different customers at once u00b7 Familiarity with Data Loss Prevention that may include Endpoint DLP applications, Cloud Application Security Broker, Isolation a plus u00b7 A broad understanding of Internet protocols and how they work, particularly HTTP, SMTP, IMAP, RFC822, LDAP, PKI; CASB and other cloud architectures a plus u00b7 Basic knowledge of networking topology, TCP/IP protocol, network configuration and components (firewalls, routers, etc.) a plus Why Proofpoint As a customer focused and driven-to-win organization with leading edge products, there are many exciting reasons to join the Proofpoint team. We believe in hiring the best the brightest and cultivating a culture of collaboration and appreciation. As we continue to grow and expand globally, we understand that hiring the right people and treating them well is key to our success We are a multi-national company with locations in 10 countries, with each location contributing to Proofpointu2019s amazing culture Why Proofpoint? At Proofpoint, we believe that an exceptional career experience includes a comprehensive compensation and benefits package. Here are just a few reasons youu2019ll love working with us: + Competitive compensation + Comprehensive benefits + Career success on your terms + Flexible work environment + Annual wellness and community outreach days + Always on recognition for your contributions + Global collaboration and networking opportunities Our Culture: Our culture is rooted in values that inspire belonging, empower purpose and drive success-every day, for everyone. We encourage applications from individuals of all backgrounds, experiences, and perspectives. If you need accommodation during the application or interview process, please reach out to . How to Apply Interested? Submit your application along with any supporting information- we canu2019t wait to hear from you Consistent with Proofpoint values and applicable law, we provide the following information to promote pay transparency and equity. Our compensation reflects the cost of labor across several U.S. geographic markets, and we pay differently based on those defined markets as set out below. Pay within these ranges varies and depends on job-related knowledge, skills, and experience. The actual offer will be based on the individual candidate. The range provided may represent a candidate range and may not reflect the full range for an individual tenured employee. This role may be eligible for variable compensation and/or equity. We offer a competitive benefits package, including flexible time off, a comprehensive well-being program with two paid Wellbeing Days and two paid Volunteer Days per year, plus a three-week Work from Anywhere option. Base Pay Ranges: SF Bay Area, New York City Metro Area: Base Pay Range: 123,200.00 - 193,600.00 USD California (excludes SF Bay Area), Colorado, Connecticut, Illinois, Washington DC Metro, Maryland, Massachusetts, New Jersey, Texas, Washington, Virginia, and Alaska: Base Pay Range: 102,300.00 - 160,820.00 USD All other cities and states excluding those listed above: Base Pay Range: 92,100.00 - 144,705.00 USD Proofpoint has been honored with six Best Places to Work Awards in 2024 by workplace culture leader Comparably, including Best Company Career Growth, Best Company Outlook, Best Global Culture, Best Engineering Teams, Best Sales Teams, and Best HR Teams. We are the leader in human-centric cybersecurity. Half a million customers, including 87 of the Fortune 100, rely on Proofpoint to protect their organizations. Weu2019re driven by a mission to stay ahead of bad actors and safeguard the digital world. Join us in our pursuit to defend data and protect people. Our BRAVE Values: At Proofpoint, we are BRAVE in everything we do, and our values arenu2019t just wordsu2014they shape how we work, collaborate, and grow. We seek people who are bold enough to challenge the status quo, responsive in the face of ever-evolving threats, and accountable for delivering real impact. We value those with a visionary mindset who anticipate whatu2019s next and push cybersecurity forward, and we celebrate exceptional execution that ensures we continue to defend data and protect people. Proofpoint is an equal opportunity employer, we hire without consideration to race, religion, creed, color, national origin, age, gender, sexual orientation, marital status, veteran status or disability. Find your network, your allies, and your biggest fans. We know that work is simply better when youu2019re surrounded by people who inspire youu2014who share ideas, cheer you on, and genuinely want to see you succeed. Thatu2019s why we offer social circles, sponsored networks, and connection points across teams and time zonesu2014to help you find your people, build your community, and thrive together. This isnu2019t just a jobu2014itu2019s a mission to protect people and defend data in a world that never slows down. Weu2019re building the future of human-centric cybersecurity, and that future belongs to all of us. We take ownership, move fast, and hold ourselves accountableu2014because thatu2019s what it takes to stay ahead. And we do it together, winning as one. Be empowered to reach your full potential through meaningful challenges and personalized supportu2014designed around you and your goals. Whether you're growing as a leader or leveling up from great to exceptional as an individual contributor, weu2019re here to help you get there.Proofpoint is an equal opportunity employer, we hire without consideration to race, religion, creed, color, national origin, age, gender, sexual orientation, marital status, veteran status or disability.

Created: 2026-02-02