Appraisal Supervisor

Position Description Supervise the assessment and classification of residential, multi-family residential, neighborhood commercial and industrial properties for tax purposes. Work Location: This position may be eligible for flexible work arrangements, including hybrid work with some days working remotely and some days working in the office. The City of Minneapolis does not sponsor applicants for work visas. Job Duties and Responsibilities Manage and assign daily work, projects and operations. Deliver clear work direction and expectations to department staff. Define and outline the principal responsibilities, skills and knowledge needed for each position in the work unit and the performance indicators that will be used to evaluate performance. Train, mentor and coach employees on customer service techniques and assessment processes to increase both employee and customer satisfaction in each transaction. Direct, instruct, and advise employees on complex and technical topics such as; current real estate appraisal trends; the valuation of real property; new legislation affecting valuation and assessment administration; real estate tax law; assessment procedures, and taxpayer education. Develop training materials and coach assessors on appropriate application of appraisal and assessing techniques, including the use and application of Computer Aided Mass Appraisal models and MCAST programs. Build and manage workforce based on department goals, budget considerations, and staffing needs. Ensure that employees are appropriately recruited, selected, and appraised. Manage a multi-sector work force and a variety of work situations. Manage the litigation in each of the areas for property value per year city-wide (five-year average) in estimated market value of court petitions. Approval of all proposed staff settlements regarding all aspects of residential; commercial, industrial, apartment, and special purpose property tax petitions. Approve the review of petitioner's financial information for compliance (per Minn. Stat. 278.05 Subd. 6). Mediate stalled negotiations between staff and tax attorneys and real estate professionals. Direct and manage the writing of technical narrative appraisals and testimony. Independently write highly technical narrative appraisals and testify as an expert witness on behalf of the City in Minnesota State Tax Court on largest, and complex or controversial valuation cases. Manage and audit the collection, cataloging and distribution of financial statements and forms to internal and external users for each tax court appeal utilizing the Govern System and Taxsys System. Identify, evaluate, and analyze strengths and weaknesses in petitioner's appraisal and testimony and coordinate with the County Attorney to develop trial strategies. Manage professional service contracts and provide direction and oversight to contractors that perform real estate appraisal and consulting services for tax court related litigation. Manage a high volume of scheduling orders, interrogatories and deadlines for tax petitions. Develop and implement

Created: 2026-02-02