Senior Employee Relations Consultant

Company : Highmark Health Job Description : JOB SUMMARY Responsible for timely issue response, investigation and resolution regarding a wide variety of employee matters. This includes counseling employees and management team members on performance and conduct, policy interpretation, discipline/corrective action and internal investigations, and doing so in such a way that business objectives are supported, risk to the organization is mitigated, and working relationships between management and employees remain effective. Also responsible for investigating and responding to third-party charges, identifying employee morale issues, concerns and trends; and, when appropriate, escalating issues, concerns and trends to employee relations management, HRBP team members and/or other human resources leadership. Suggest modifications to human resources policies and practices to enhance all employeesu2019 opportunities to contribute to business goals and objectives. This is a hybrid based role in Pittsburgh, PA - will be onsite at a combination of Allegheny Clinic and 5th Avenue Place (T,W,Th) ESSENTIAL RESPONSIBILITIES + Respond to, investigate and resolve a wide variety of employee matters. This includes educating, coaching and counseling employees and management on policy, procedures and practices; making recommendations on discipline/corrective action. + Conduct internal investigations and craft written responses to third-party charges and inquiries with consultation from the law department. + Participate in and/or lead ad-hoc projects supporting department and business objectives. + Other duties as assigned or requested. REQUIRED EDUCATION Bachelor's Degre _Substitutions_ _:_ Experience as a human resources generalist or experience with employee/labor relations EXPERIENCE _Minimum:_ + 3+ years' of experience handling employee relations matters, including:coaching and educating management and employees on policy, procedures and practices, including making recommendations on performance management and discipline; conducting investigations and responding to allegations of workplace harassment, discrimination or retaliation; and researching and responding in writing to third-party charges. _Preferred:_ + Demonstrated experience leading collaborative, peer-based project teams + Demonstrated experience participating on project teams + Policy and procedure review, writing and re-writing + Experiencing supporting multi-site and remote employees KNOWLEDGE, SKILLS & ABILITIES + Extensive knowledge of employment and labor laws, regulations, caselaw and their application in a large, multi-site, multi-state environment + Ability to absorb and apply new learning, particularly related to company culture, policies, procedures and practices + Excellent verbal and written communication skills. Able to influence outcomes with patience, tact, follow-through, professionalism and confidentiality + Ability to problem-solve

Created: 2026-02-02