Behavioral Health Unit Clerk Psychiatry

JOB REQUIREMENTS: Group Health Cooperative of South Central Wisconsin.BETTER TOGETHER 1.0 FTE / 40 hours per week The Behavioral Health UnitClerk - Psychiatry (Psychiatry Unit Clerk) will be the initial pointperson for the Psychiatric providers, Behavioral Health nurses, andSPARC. They will provide administrative functions for the Psychiatricproviders and Behavioral Health nurses and will provide programcoordination and support for SPARC. In addition, the Psychiatry UnitClerk will have some cross coverage responsibilities for the FoundationsIOP Unit Clerk. The Psychiatry Unit Clerk will work under thesupervision of the Behavioral Health Nursing Manager with additionalaccountability to the Medical Director of Behavioral Health. Theincumbent knows and abides by all Group Health Cooperative of SouthCentral Wisconsin (GHC-SCW) organizational and departmental policies,sets personal standards and strives for high quality work in completingassignments, performs job duties in a timely manner, and represents theorganization in a positive manner.The incumbent understands our Mission,Vision, and Common Values (stated below) and is committed to promotethese values in behavior and attitude. JOB SPECIFIC MINIMUMQUALIFICATIONS High school graduate or equivalent required. Minimum one(1) year work experience in a setting that requires customer serviceskills required. Work experience in a Medical Reception settingpreferred. Relevant training may be substituted for work experience.Previous experience using the telephone in a service capacity preferred.Experience with medical terminology preferred. Excellent organizationalskills required. Excellent verbal and written communication skillsrequired. Excellent customer service skills required. Ability to beculturally sensitive and work with a diverse patient population. Abilityto work harmoniously and cooperatively with all personnel and the publicrequired. Ability to act in a professional manner when dealing withpractitioner staff, personnel of other departments, fellow employees,and the public. Ability to maintain patient confidentiality required.Knowledge of or ability to learn HIPAA requirements. Knowledge of andability to use various computer programs including Microsoft 365 Suite(Excel, Word, Outlook, SharePoint, Teams) and Epic. Ability to useand/or learn on-line systems such as electronic medical record andappointment scheduling. Knowledge of Epic Systems is desirable, but notrequired. Ability to handle and prioritize multiple tasks appropriatelyin rapid succession. Ability to be flexible in daily assignments.Ability to take and relay messages accurately and in a... For full infofollow application link. Group Health Cooperative is an EqualOpportunity Employer and all qualified applicants will receiveconsideration for employment without regard to race, color, religion,sex, sexual orientation, gender identity, national origin, veteranstatus or disability. APPLICATION INSTRUCTIONS: Apply Online:ipc.us/t/1EFE34E2C6094BBF

Created: 2026-02-02