Laboratory Quality Program Manager

We are so glad you are interested in joining Sutter Health Organization: SMCS-Sutter Med Center - Sacramento Position Overview: This position serves the Laboratory function in Sutter Health's Valley Operating Unit including our hospitals in Sacramento, Roseville, Davis, Auburn, Jackson, Modesto, Tracy and Los Banos and multiple Ambulatory Labs in this geographic footprint including Sacramento, Yuba City, Stockton, Modesto, and other surrounding areas. Travel among facilities is a regular part of this position. Maintains and continually improves the lab quality program, managing and coordinating related activities and completing tasks to ensure effective support of laboratory operations across the region. Plans and coordinates region-wide internal audits to ensure ongoing excellence in quality and service. Facilitates the design and validation of efficient workflow processes, conducts quality-related meetings, and develops documents (process maps/tables, procedures and forms) to guide the activities of the quality program. Ensures regulatory compliance and accreditation readiness by maintaining up-to-date knowledge of requirements and coordinating activities to fulfill requirements. Promotes a culture of quality by educating others in quality management system fundamentals, programs and tools. Activities and duties include: u2022 Maintaining and continually improving the regional laboratory quality management program (QMP), and coordinating its activities to ensure effective support of laboratory operations u2022 Functioning as the Laboratory Internal Audit Coordinator u2022 Compiling data and developing and submitting reports on a regular basis u2022 Ensuring regulatory compliance and accreditation readiness including related documentation u2022 Conducting quality and in service training to lab management and employees u2022 Implementation and project management u2022 Standardizing policies and procedures across multiple facilities u2022 Interfaces with regulatory, accreditation, and other bodies including The Joint Commission (TJC), California Department of Public Health (CDPH), Clinical Laboratory Improvement Amendments (CLIA), College of American Pathologists (CAP), American Clinical Laboratory Association (ACLA) Job Description : EDUCATION: Bachelor's: biology or related field CERTIFICATION & LICENSURE: CA Licensed Clinical Laboratory Scientist TYPICAL EXPERIENCE: 8 years of recent relevant experience. SKILLS AND KNOWLEDGE: Knowledge of all aspects of the laboratoryu2019s pre-, post- and analytic processes and procedures. Knowledge of the concepts and application of a laboratory quality management system. Knowledge of continual improvement techniques Knowledge of regulatory and accreditation requirements. Working knowledge of basic quality tools such as cause mapping, flow charting, control charts, histograms, check sheets and Pareto charts. Proven written and oral communication skills. Ability to work independently and as a team member within the department as well as with a variety of healthcare specialists. Ability to prepare, lead and/or facilitate meetings, presentations and problem-solving sessions. Demonstrated ability in project management, organizing, prioritizing and coordinating diverse activities in a changing environment. Demonstrated ability to support the operations of the laboratory in a manner that meets regulatory and accreditation requirements. Demonstrated proficiency in the following computer programs: Outlook, PowerPoint, Excel, Word Demonstrate an ability to compile data, analyze it and translate it into meaningful and actionable information through graphs/charts Implementation and project management skills Ability to standardizing policies and procedures across facilities Job Shift: Days Schedule: Full Time Days of the Week: Friday, Monday, Thursday, Tuesday, Wednesday Weekend Requirements: Occasionally Benefits: Yes Unions: No Position Status: Exempt Weekly Hours: 40 Employee Status: Regular Sutter Health is an equal opportunity employer EOE/M/F/Disability/Veterans. Pay Range is $126,256.00 to $189,384.00 / annual salary _The compensation range may vary based on the geographic location where the position is filled. Total compensation considers multiple factors, including, but not limited to a candidateu2019s experience, education, skills, licensure, certifications, departmental equity, training, and organizational needs. Base pay is only one component of Sutter Healthu2019s comprehensive total rewards program. Eligible positions also include a comprehensive benefits package._

Created: 2026-02-02