People Operations Generalist

Job Title: People Operations Generalist Department: People Operations Position Type: Full Time FLSA: Exempt Reports to: Director, Workforce Development Direct Reports: No Job Summary The People Operations Generalist supports the full employee lifecycle through onboarding, orientation coordination, training support, and providing backup coverage across multiple People Operations functional areas. Under the direction of the Director of Workforce Development, this role plays a key part in ensuring smooth onboarding, strengthening internal training functions, and maintaining efficient PO operations. Duties & Responsibilities Orientation & Onboarding Coordination + Manages and tracks all onboarding steps following the offer stage. + Ensures all required onboarding documentation is completed and submitted. + Serves as the primary point of contact for new hires regarding orientation schedules, instructions, and followu2011up communication. + Oversees and facilitates new employee orientation. + Coordinates with internal departments to ensure a seamless firstu2011day and firstu2011week experience for new hires. Training & Development Support + Partners with team members on program design, delivery, and continuous improvement. + Assists with scheduling, organizing, and tracking training sessions. + Maintains training records and ensures required competencies are documented. + Supports special training initiatives and organizational development programs. + Provides backup for scheduling external trainings, calendar management, and communications. Talent Acquisition Backup + Serves as backup recruiter, supporting highu2011volume requisitions (40+ open roles). + Assists with candidate screening, interview scheduling, applicant communication, and job posting management. + Supports hiring managers throughout the hiring process and ensures timely followu2011up. Employee Relations Backup + Handles employmentu2011related inquiries from applicants, employees, and supervisors, referring complex or sensitive matters appropriately. + Supports PO team with employee relations activities as needed. + Reviews written warnings, final written warnings, and performance improvement plans for accuracy and consistency. + Assists with documentation, employee followu2011up, and coordination of ERu2011related meetings. + Maintains confidentiality and professionalism when managing sensitive matters. Leave Administration & Benefits Backup + Provides backup support for employee leave processing (FMLA, disability, paid family leave). + Assists with benefits questions, followu2011up, and employee support. Required Skills & Qualifications + Bacheloru2019s degree in Human Resources or related field; 5 years of HR experience preferred. Will consider equivalent relevant work experience. + Interest in working for a missionu2011based, nonu2011profit community health organization. + SHRMu2011CP or PHR certification a plus. + Strong knowledge of PO best practices, employment law fundamentals, and common HR workflows. + Excellent organizational and multitasking abilities; able to manage and prioritize multiple responsibilities simultaneously. + Strong written and verbal communication skills. + Ability to build positive relationships with employees and leadership. + Experience using HRIS and ATS platforms; quick learner with new systems. + Ability to maintain confidentiality and handle sensitive information professionally. + Strong followu2011through, attention to detail, and ability to independently resolve routine issues. Miscellaneous Responsibilities + Demonstrates respect and support for patients, employees, and visitors with varied life experiences. + Upholds and models organizational mission, vision, and One Trillium values. + Responsible for maintaining confidentiality of patient, client, employee, and proprietary information. + Must meet departmental performance standards and participate in compliance audits and quality improvement plans. + Expected to engage in continuous improvement of job responsibilities and work processes. + Performs other duties as assigned. Physical Requirements While performing the duties of this job, the employee is regularly required to stand, sit, walk, use hands to finger, handle, or feel; reach with hands and arms; talk and hear. The employee may occasionally stoop, bend, and lift or move up to 25 lbs. Vision requirements include close, distance, peripheral, depth perception, and ability to adjust focus. Equal Employment Opportunity Statement Trillium Health is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, creed, national origin, ancestry, sex, age, disability, marital status, veteran status, sexual orientation, gender identity or expression, genetic information, or any other characteristic protected by applicable federal, state, or local law.

Created: 2026-02-02