Retail Director
MSCCN - Chicago, IL
Apply NowJob Description
DESCRIPTION The Retail Director is responsible for managing a team of Outside Sales Representatives to achieve the goals and objectives set by the client. The measure of success for the Retail Director is the ability to effectively lead their team, meet/exceed KPIs, and maintain a strong partnership with our client. RESPONSIBILITIES + Team Leadership & Development - Train, mentor, and inspire a team of OSRs to meet and exceed client expectations in driving sales and in-store execution. + Retail In-Store Execution - Provide strategic direction to achieve all retail priorities. Guide your team to own their territories, identify opportunities, build relationships and drive sales. + Performance Coaching & Quality Assurance - Conduct regular work with and meetings to deliver actionable feedback to ensure high-quality execution. Build strong relationships with the team through consistent communication and support. + Cross-Functional Collaboration - Partner with our Client Partners and internal HQ Teams to align on key initiatives and communicate effectively across teams. + Technology & Systems Expertise - Serve as a subject matter expert on Acosta's retail systems, Microsoft Office Suite and PowerBI. Embrace technology and lead with insights. + Reporting & Analysis - Review in-store reports, dashboards and other materials to identify opportunities, recognize success and create action plans to deliver results. + Additional Duties - Perform other responsibilities as assigned, including meeting physical requirements and maintaining a valid driver's license for travel. + Travel - Work in-market with your team covering IA, IL, IN, KS, KY, MI, MN, MO, NE, OH, SD, WI. QUALIFICATIONS Qualifications: + Bachelor's Degree or equivalent experience. + 5 years of grocery retail experience. Hy Vee & Midwest retailers knowledge preferred . + 5 years of experience in leading retail in-store execution teams. + Proven ability to see the big picture and translate diverse systems and goals into actionable plans. + Strong communication & presentation skills with the ability to tailor messages to different audiences. + Experience in coaching, mentoring, and promoting continuous learning within teams. + Expertise in retail systems and tools to drive efficiency and execution. + Proficiency in Microsoft Office Suite - Excel, Word, Outlook, and PowerPoint. + Strong interpersonal, organizational, and sales skills. + Comfortable presenting to various audiences and responding to questions with confidence. + Valid driveru2019s license and ability to travel as needed. #DiscoverYourPath ABOUT US Acosta is a part of Acosta Group u2013 a collective of the industryu2019s most trusted retail, marketing and foodservice agencies reimagining the way people connect with brands at every point in their shopping journey. Specializing in retail sales services, digital strategy, and business intelligence, Acosta empowers brands to thrive in the world of omnichannel shopping. Our sales and digital teams build lasting relationships, ensuring our client brands get the space they deserve in stores and outperform the competition online, while our merch reps make brands shine in retail locations across the world. But itu2019s not just about what we do u2013 itu2019s about who we are. With a team of over 20,000 associates, weu2019re a community of forward-thinking, value-driven professionals committed to an unmatched level of trust and transparency in the industry. And, we understand the importance of work-life balance, which is why many of our field roles provide our associates with flexible scheduling options. Join us and be a part of a team that values growth and making a real impact for our clients, retail partners and their customers. Acosta Group is an equal opportunity employer and will ensure that applicants with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed, please contact . Be sure to include
Created: 2026-02-02