Production Manager - Audio Visual Production, Las ...

Position Overview The Production Manager is responsible for managing project scope for a multi-venue, full production, or high impact event(s) with support from Project Managers, Production System Engineers, and Technical Directors. This position will monitor progress and performance against the project plan, identifying, resolving, and escalating operational problems while minimizing delays. This position is responsible for the end-to-end execution of projects from event design and development through post-show wrap up. The Production Manager will ensure successful and profitable execution of events by following Technical and Production Standards, supporting the implementation of processes and SOPs that drive consistency in event production, and optimizing deployment of production resources. The Production Manager will partner with Sales and Producers to identify and execute on growth opportunities for Accounts with Master Service Agreements and Multi-year contracts. The Production Manager will report to the Associate Director, Project Management. Key Job Responsibilities Event Management u2022 Prepare and communicate technical production & labor schedules, sub-rental requirements, project scope, execution plan and individual responsibilities to Producers, Customers, team members, vendors, and venue partners. u2022 Determine and secure the resources required to successfully complete each project. u2022 Monitor project scope throughout the event planning process and adjust as necessary to ensure the successful completion of the project. u2022 Assist sales and operations teams to determine equipment needs and technical solutions for the project. u2022 Assist with the creation of technical diagrams when required. u2022 Review all sales documents to confirm that equipment and technical roster will meet the clientu2019s needs. u2022 Partner with Sales and Event Production to drive service excellence through consistent and repeatable execution by traveling with the customer events nationally. u2022 Provide leadership for Project Managers on events supported by multiple PMu2019s. u2022 Partner with Production System Engineers and Technical Directors in the Plan the Work and Work the Plan phases on technical design and execution. Production Management u2022 Serve as a strategic partner for the Account Owner and/or Producer to realize the customer vision from concept to execution. u2022 Maintain the global perspective of the account to ensure ongoing client satisfaction. u2022 Complete post-show event reports to document account intelligence with show teams on a per event basis. u2022 Responsible for managing Scope of Work by attending client meetings, creating, and maintaining detailed show documentation, and following the Production Process. u2022 Partner with Sales and Event Production on integration of new technology and services to enhance the attendee experience and drive new revenue streams. u2022 Develop and maintain strong relationships with clients by providing outstanding customer service while focusing on client retention. Event Execution u2022 Assist in the creation, analysis, and execution of the project budget, partnering with event leadership to mitigate external workforce and sub-rental spend. u2022 Maintain alignment with budget and ensure all cost and onsite changes are communicated to the Sales Manager/Producer for billing purposes. u2022 Ensure final invoices are delivered and change orders are communicated to the Sales Manager/Producer post-event to assist with updating the client invoice. u2022 Ensure compliance with Encore Policies and Procedures to minimize exposure to liability claims, property damage, theft, and misappropriation. Administrative u2022 Complete the Encore post-event process, to include the completion of all post-show reporting, confirming all workforce hours are accurately entered and ensuring that outsourced equipment is returned to the appropriate provider. u2022 Participate in the development of Project Management SOPs where appropriate. u2022 Conduct review and analysis of proposed events as required. Job Qualifications u2022 BA/BS Degree or equivalent experience. u2022 7+ years in the corporate event or broadcast industry u2022 3+ years in a Project Management role u2022 3+ years Supervisory experience required u2022 Strong written and oral communication skills u2022 Strong technical background u2022 Strong client relationship skills u2022 Experience with budgets and cost control u2022 Operational logistics experience u2022 Works well under pressure u2022 Ability to manage multiple complex job functions within a fast-paced environment u2022 MS Office experience required u2022 Technical diagram knowledge / experience required u2022 Ability to travel up to 75% may be required Competencies Deliver World Class Service u2022 Hospitality u2022 Ownership Do The Right Thing u2022 Manages Ambiguity Drive Results u2022 Directs Work u2022 Achieves Goals See The Big Picture u2022 Financial Acumen Value People u2022 Builds Effective Teams For more information on our Competency Group, refer to the Competency Based Talent Management page on Encore Connect by searching for the title or copy & pasting this URL Link ( Work Environment Hotel Work is performed in a hotel/convention center environment with moderate exposure to outdoor temperatures and to dirt, sand and/or dust. The working conditions will vary between moderately quiet to noisy volumes. Team members will use high-end audio-visual equipment and electrical components and will be exposed to heights via lifts and ladders. Team members may be asked to work in multiple hotel locations. Working times will include irregular hours and on-call status including days, evenings, weekends, and holidays. Team members must adhere to appearance guidelines as defined by Encore based on an individual hotel or a representation of hotels in that city or area. Travel up to 75%. The above information on this description is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned. #LI-BD1 Salary Pay Range: $93,065.00 - $120,984.00 The compensation offered for this role is determined based on the qualifications outlined in the job posting for the specified location. Final compensation is based on a number of factors including location, travel, relevant work experience, or particular skills and expertise. In addition, some positions may be eligible for other compensation such as potential overtime, bonuses or incentives. Encore is committed to providing the best benefits options for our employees and families. Click here to view the benefits options for our employees worldwide. We pride ourselves on cultivating a welcoming culture where every individual is celebrated for their unique strengths and differences. Click here to view details on our commitment to inclusivity and belonging.All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status.

Created: 2026-03-07