Retail Business Operations Analyst IV

If you have what it takes to become part of the Vistra family and would like to start a promising career with a global leader, take a look at the exciting employment opportunities that are currently available and apply online. Job Summary Within Vistra Corp, an Analyst job function has been created to undertake policy definition and approval, customer experience definition, strategic positioning, and other similar functions associated with the work streams. As part of this team, the Analyst has responsibility for creating commodity contracts, facilitating negotiations between participating parties, analyzing and developing improvements to business processes, identifying the creation and implementation around each function, managing and integrating processes relating to operations, and delivering an improved customer experience. Job Description Key Accountabilities u2022Create non-standard contract documents which will include complex structures and negotiations u2022Approve and retain manually created contract documents per closure and retention policy u2022Prioritize contract closure during peak times per the task in the work queue for commodity u2022Complete day-to-day task in the workflow management system(s) for commodity or non-commodity u2022Has subject matter expert knowledge to facilitate and lead the negotiation and redline process between Sales, Risk Management and Legal u2022Utilizes expert knowledge to assist Senior Analysts on the team with complex structures and negotiations u2022Monitor and assess day-to-day related issues to ensure business practices, policies and procedures are executed in an effective manner u2022Has subject matter expert responsibility for analyzing and developing improvements to business processes to enhance Vistra Corp effectiveness and efficiency in business markets u2022Create and maintain ongoing dialogue by providing data expertise and original perspective with strategic partner(s), internal personnel and Vistra Governance to ensure a positive, valued relationship that has unambiguous alignment with business initiatives and changing business need. u2022Respond to questions from business clients regarding any aspect of contract data u2022Work under minimal supervision/guidance u2022Analyze customer feedback to identify solutions to improve and enhance the customersu2019 experience u2022Provides first level of technical support to internal stakeholders to resolve issues and drive automation between Salesforce and CLM platforms u2022Experience with Salesforce Standard and Custom objects, fields, field validation rule u2022Develop and present regular and timely reports, as needed. u2022Knowledge and use of contract comparison software for negotiations and template revisions. u2022Actively participate in cross-functional team activities, offering original perspectives and challenging conventional views. u2022Develop / deliver management-level presentations to communicate findings and recommendations of deep dive analysis efforts to management. Education, Experience, & Skill Requirements u20222-4+ years in contract related work experience including contract negotiations, language writing and redlines and project coordination u20222-4+ years in a customer-focused or sales support role u2022Ability to make an educated decision based on knowledge of standard contractual risk, contract language and business acumen u2022Advanced Skill in using computer software applications such as MS Office products, SAP, Sales Force, Workshare Compare and various CLM platforms u2022Able to effectively contribute to small work groups and process groups on the team and with other teams in the organization to enhance effectiveness and efficiency in business markets u2022Advanced skills to work in a collaborative team environment daily u2022Demonstrated ability to work effectively in a rapidly changing environment u2022Advanced communication skills that translate to Sales, Management and Executive Leadership u2022High school diploma or equivalent Key Metrics u2022Provide Direction and Guidance to peer Analysts u2022Participate in the development of clear, concise, and effective executive level reporting and presentations u2022High level of initiative in terms of learning the business and contributing to design based on analysis u2022Approve, execute and retain contracts according to policy u2022Versatility in the request being worked based on the queue and contract knowledge u2022Maintain contract creation timeliness, completeness and accuracy u2022Contract file completeness u2022Clear, concise, and effective communication with internal customers and executive management Job Family Marketing Company Vistra Retail Operations Company Locations Downtown Operations Center Ohio _We are a company of people committed to: Exceeding Customer Expectations, Great People, Teamwork, Competitive Spirit and Effective Communication. If this describes you, then apply today_ _If you currently work for Vistra or its subsidiaries, please apply via the internal career site._ It is the policy of the Company to comply with all employment laws and to afford equal employment opportunity to individuals in all aspects of employment, including in selection for job opportunities, without regard to race, color, religion, sex, sexual orientation, gender identity, pregnancy, national origin, age, disability, genetic information, military service, protected veteran status, or any other consideration protected by federal, state or local laws. If you are an individual with a disability and need assistance submitting an application or would like to request an accommodation, please email us at to make a request. Vistra (NYSE: VST) is a leading Fortune 500 integrated retail electricity and power generation company based in Irving, Texas, that provides essential power resources to customers, businesses, and communities from California to Maine. Vistra is the largest competitive power generator in the U.S., with a capacity of approximately 41,000 megawatts, or enough to power 20 million homes, operating in all of the major competitive wholesale markets in the country. Vistra is a leader in the energy transformation and expansion with an unyielding focus on reliability, affordability, and sustainability, powered by a diverse portfolio that includes natural gas, nuclear, coal, solar, and battery energy storage facilities. The company continues to grow its zero-carbon resources, operating the second-largest fleet of competitive nuclear power plants in the country, substantial battery energy storage capacity, and a growing number of solar facilities. Vistra is one of the largest competitive electricity providers in the country and takes an innovative, customer-centric approach to retail, offering solutions to meet customersu2019 needs, including more than 50 renewable energy plans. Through its family of retail brands, Vistra serves approximately 5 million residential, commercial, and industrial retail customers. As a leader in the responsible transformation of the countryu2019s energy supply, Vistra has made significant progress towards its 2030 and 2050 targets. The company has committed to a 60% reduction of Scope 1 and 2 greenhouse gas emissions by 2030, as compared to our 2010 baseline, and net-zero carbon emissions by 2050, assuming necessary technological advancements and public policy incentives are achieved. Learn more about our environmental, social, and governance efforts and read the companyu2019s sustainability report at . Vistrau2019s hardworking team is committed to its purpose, u201clighting up lives, powering a better way forwardu201d and is guided by four core principles: we do business the right way, we work as a team, we compete to win, and we care about our stakeholders, including our customers, our communities where we work and live, our employees, and our investors. Learn more about how Vistra is powering a better way forward at (. Come join us and be part of something special Click here to learn more about Vistra. _It is the policy of the Company to comply with all employment laws and to afford equal employment opportunity to individuals in all aspects of employment, including in selection for job opportunities, without regard to race, color, religion, sex, sexual orientation, gender identity, pregnancy, national origin, age, disability, genetic information, military service, protected veteran status, or any other consideration protected by federal, state or local laws._ If you are an individual with a disability and need assistance submitting an application or would like to request an accommodation, please email us at to make a request.

Created: 2026-02-02