Student Intern -Infrastructure & Helpdesk Support

NY HELP No Agency DASNY - Dormitory Authority of the State of New York Title Student Intern -Infrastructure & Helpdesk Support Occupational Category I.T. Engineering, Sciences Salary Grade NS Bargaining Unit None listed Salary Range From $20 to $20 Hourly Employment Type Full-Time Appointment Type Temporary Jurisdictional Class Non-competitive Class Travel Percentage 0% Workweek Mon-Fri Hours Per Week 37.5 Workday From 9 AM To 5 PM Flextime allowed? No Mandatory overtime? No Compressed workweek allowed? No Telecommuting allowed? No County Albany Street Address 515 Broadway City Albany State NY Zip Code 12207 Duties Description Nature and ScopeDASNY is New York Stateu2019s capital development authority and provides financing and construction services to public and private universities, not-for-profit healthcare facilities and other institutions that serve the public good. DASNY is composed of five major divisions: Construction Services, Counselu2019s Office, Executive Direction, Finance & Information Services, and Public Finance & Portfolio Monitoring.Primary Purpose Under the supervision of Information Services staff, serves in a temporary capacity as a Dormitory Authority student intern and assists with a wide range of technical support projects. Essential Functions Assist with the following functions and undertake special assignments as directed.Troubleshoot and remediate infrastructure (Windows servers, network) problemsTroubleshoot and remediate PC hardware and software problemsSoftware upgrade on servers and PCsOffice 365 applications supportIT Helpdesk operations supportPC imaging and setupDay-to-day operations for the maintenance of Active Directory (AD) including creation and maintenance of user accounts, AD groups, and network passwords.Other duties as assigned.Must adhere to the NYS Information Security Policy Standards established and issued by the Office of Cyber Security and Critical Infrastructure Coordination. (Standards can be found on the Intranet.)Student interns are subject to and must comply with applicable laws, policies, procedures, and expectations for DASNY employees. Minimum Qualifications Minimum QualificationsMust be a matriculated undergraduate (freshman level or above), or first year graduate student pursuing a degree in computer engineering, computer science, information technology, or related field.Essential SkillsExcellent oral and written communications skills.Demonstrated organizational skills and ability to prioritize.Proficiency in PC applications such as Outlook, Excel, Access, Word, and PowerPoint.Ability to work on PCu2019s, troubleshoot problems, monitor system health, and perform daily system operations tasks.Knowledge of Office 365 applications.Knowledge of Windows server setup, and Active Directory management. Some positions may require additional credentials or a background check to verify your identity. Name Dinika Benedict Telephone Fax Email Address Address Street 515 Broadway City Albany State NY Zip Code 12207 Notes on Applying Please copy and paste the link to your browser to apply:is an Equal Employment Opportunity employer committed to excellence and diversity.All qualified candidates are encouraged to apply.

Created: 2026-02-02