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Vendor Management Inventory Specialist - Des Moines, IA

MSCCN - Des Moines, IA

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Job Description

BUILD A BETTER CAREER WITH MSC Serving customers and our community starts with the best people doing their best work. That is precisely what we have created at MSC Industrial Supply Co. We are a leading North American distributor of metalworking and maintenance, repair, and operations (MRO), products and services. We offer more than 2 million products and have over 80 years of experience across dozens of industries. We aim to execute our Built to Make You Better brand promise for all our stakeholders, including our associates. Requisition ID :19788 Employment Type : Full Time Job Category : Sales Work Location : Des Moines, IA BRIEF POSITION SUMMARY: The VMI Specialist Level 1 is responsible for ensuring customer satisfaction by managing inventory at designated customer sites. This includes product put-away, scanning, replenishment of VMI and vending solutions, Lean (6S) practices, and maintaining functional solution equipment. The role collaborates closely with sales and business development teams to drive customer retention and incremental revenue through effective solution support. DUTIES AND RESPONSIBILITIES: Maintain appropriate stock levels (min/max) to meet customer demand. Receive, unpack, and put away products at all solution points of use. Perform basic repairs and maintenance on solution equipment to company standards. Use routing software to log and track daily account activities. Build and maintain strong relationships with customer contacts to ensure solution retention. Communicate professionally and promptly with key customer personnel. Promote MSC customer loyalty through solution support and CARE program execution (Clean, Arrange, Relationships, Exceeded Expectations). Maintain 6S standards in all solution areas. Adhere to all safety and compliance protocols. Stay current on MSC's inventory management solutions through ongoing training. Maintain high customer satisfaction ratings. Accurately track time using MSC-approved time management tools. Safely operate and maintain company-assigned vehicle per Fleet Policy. Follow all MSC policies and procedures. Contributes to the MSC Culture in the department and throughout the company to ensure fulfillment of MSC's vision and unity of purpose. Participation in special projects and performs additional duties as required. QUALIFICATIONS What You Need:

Created: 2026-02-02

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