Business Process Improvement Specialist

Responsibilities & Qualifications The Business Process Reengineering Specialist supports process modernization initiatives across enterprise or program environments. This role applies advanced process improvement, reengineering methodologies, and internet-related strategies to help organizations transition to modernized operations, increase efficiency, and enhance mission outcomes. The specialist will work closely with stakeholders to analyze workflow, develop optimized processes, and introduce automated solutions that align with project requirements and organizational goals. Responsibilities + Apply process improvement, business process reengineering, and internet-based methodologies to support modernization projects. + Lead efforts to transition existing organizations, projects, or systems toward improved use of automated tools, digital capabilities, and modern business practices. + Conduct activity and data modeling, workflow analysis, and business method development to support process transformation. + Identify and document best practices, performance gaps, and optimization opportunities. + Develop, implement, and evaluate performance measurements to assess process effectiveness. + Facilitate group discussions, workshops, and process mapping sessions with stakeholders. + Conduct interviews, provide training, and support various forms of knowledge transfer to ensure adoption of newly designed processes. + Collaborate with technical teams, web architects, and business stakeholders to ensure alignment across modernization efforts. + May provide daily supervision, direction, and task oversight to junior business reengineering professionals or web architecture staff. + Must be available to be onsite at the USPTO office in Arlington, VA within 48 hours of customer request Overview We are seeking aBusiness Process Improvement Specialistto join our team supporting U.S. Patent and Trademark Office (USPTO). TekSynap is a fast growing high-tech company that understands both the pace of technology today and the need to have a comprehensive well planned information management environment. u201cTechnology moving at the speed of thoughtu201d embodies these principles u2013 the need to nimbly utilize the best that information technology offers to meet the business needs of our Federal Government customers. We offer our full-time employees a competitive benefits package to include health, dental, vision, 401K, life insurance, short-term and long-term disability plans, vacation time and holidays. Visit us at . Apply now to explore jobs with us The safety and health of our employees is of the utmost importance. Employees are required to comply with any vaccination requirements mandated by contract, applicable law or regulation. By applying to a role at TekSynap you are providing consent to receive text messages regarding your interview and employment status. If at any time you would like to opt out of text messaging, respond

Created: 2026-02-02