Desk Supervisor, Auto Material Damage

Desk Supervisor, Auto Material DamageUS-MI-LansingJob ID: 2026-8533Type: Regular Full-Time# of Openings: 1Category: ClaimsFarm Bureau CenterOverviewDesk Supervisor, Auto Material Damage ObjectiveTo support the Auto Claims Manager in leading a team-based approach to auto material damage claims. This role oversees the daily operations of the desk appraisal function to ensure photo reviews, estimate audits, settlements, and payments are completed accurately and on time while delivering excellent customer service. The Desk Appraiser Supervisor serves as a technical resource and coach for Desk Auto Appraisers and assists with complex claims, escalations, and total loss resolutions in support of department and company objectives.ResponsibilitiesDesk Supervisor, Auto Material Damage ResponsibilitiesLead and manage a team of Desk Auto Appraisers responsible for photo reviews, estimate audits, and claim settlements.u00a0Provide technical oversight, training, and guidance to ensure consistent estimate review and valuation accuracy.u00a0Serve as a technical authority for desk-handled claims, including repair-versus-replace decisions and total loss evaluations.u00a0Maintain comprehensive knowledge of automobile damage repair processes, estimating platforms, and desk appraisal standards.QualificationsDesk Supervisor, Auto Material Damage QualificationsRequiredBachelor's degree required, or equivalent experience may be considered.u00a0Five to ten years of auto appraisal experience required, or successful completion of AIC or CPCU Professional Designation.u00a0Minimum of one-year management experience required.u00a0Valid driver license with an acceptable driving record required.u00a0Note: Farm Bureau offers a full benefit package including medical, dental, vision, and 401K.u00a0PM19All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.[](employment opportunity, including veterans and individuals with disabilities.PI281917616

Created: 2026-02-02