Senior Inside Sales Representative

858 Capital Commons Drive, Toledo, OH Employment Type: Full-time Contract Type: Permanent Job Family: Sales Experience Level (for career site): Experienced Professional Company Description Rexel USA is one of the largest distributors of electrical products, data communication, and related supplies in the United States. Rexel USA operates its electrical distribution business in the United States through eight Regions that go to market under various banner and trade names, including Rexel, Rexel Automation, Gexpro, Mayer, and Platt Electric Supply. In addition to an online store, Rexel USA has a distribution network of over 460 warehouse storefront locations throughout the U.S. Job Description We are looking for a Senior Inside Sales Representative to join our Gexpro located in Toledo, OH Summary: The Senior Inside Sales is responsible for the proactive inside telephone or email sales and marketing efforts with the objective of increased profitable sales. Main duties include establishing and maintaining customer relationships, processing quotes and orders for customers, pursuing product and application knowledge, and prospecting for additional organic growth from existing customer base. What You'll Do: + Process telephone orders by quoting product prices, delivery specifications, and payment terms and by offering substitute products where appropriate + Assist outside sales personnel by processing priority transactions + Utilize company digital tools to sell, market, promote, demonstrate products, answer technical questions, and increase business through product sales to new customers and through additional sales to existing customers + Prospect for new accounts within a specified geographical territory + Manage a defined customer base and establish and maintain customer relationships. May be responsible for managing a larger number of customers more complex customers + Learn and evaluate customer operations to aid in identifying customer objectives, requirements, and preferences. Close orders and resolves customer issues promptly using root-cause analysis + Process product quotations/proposals and provide continuous follow up throughout the completion of the customer's purchasing cycle + Gather and report to management information regarding the company, competitors, pricing, products, and current and future market trends + Participate in product meetings, product and process seminars and product training to enhance and maintain personal and product knowledge + Pursue product applications utilizing personal knowledge, internal specialists or other internal resources, vendor representatives and other available sources + Other duties as assigned Job Duties Disclaimer: The information contained in this job description is intended to describe the essential job functions required of those assigned to this job. It is not intended to be an exhaustive list of all responsibilities, duties, knowledge, skills, and abilities needed to perform the job. Please note that management retains the right to assign or reassign duties and responsibilities to this job at any time. The ability to competently perform all the essential duties of the position, with or without reasonable accommodation, demonstrate commitment to effective customer service delivery, integrity, and the ability to work productively as a member of a team or work group are basic requirements of all positions at Rexel USA. Qualifications What You'll Need + 4+ years of customer service, sales, or electrical distribution experience + High School or GED - Required Knowledge, Skills & Abilities + Ability to handle complex issues and problems + Comprehensive product and application knowledge essential + Ability to exhibit a positive, friendly, and helpful attitude with customers and to be sensitive to their needs + Customer oriented and motivated with excellent communication, presentation, organization, and problem-solving skills + Ability to prioritize and manage multiple tasks and deadlines + Excellent negotiation skills, interpersonal skills, and ability to drive decisions with influence + Highly self-motivated + Familiar with Microsoft Office as well as relevant ERP systems and Customer Relation Management Tools (CRM) + Ability to work overtime as needed Additional Information Physical Demands: + Sit: Must be able to remain in a stationary position - Constantly u2013 at least 51% + Walk: Must be able to move about inside/outside office or work location - Frequently u2013 21% to 50% + Use hands to finger, handle, or feel: Operates a computer and other office machinery - Constantly u2013 at least 51% + Stoop, kneel, crouch, or crawl: Must be able to crouch down to stock shelves, pick up boxes, or position oneself to maintain computers in the lab/under desks/in server closet - Occasionally u2013 up to 20% + Climb or balance: Must be able to ascend/descend on a ladder, forklift, pallet jack, or other warehouse equipment - Occasionally u2013 up to 20% + Talk, hear, taste, smell: Must be able to use senses to effectively communicate with co-workers and clients and detect hazardous conditions - Occasionally u2013 up to 20% Weight and Force Demands: + Up to 10 pounds - Frequently u2013 21% to 50% + Up to 25 pounds - Frequently u2013 21% to 50% + Up to 50 pounds - Occasionally u2013 up to 20% Working Environment: + Exposed to unpleasant or disagreeable physical environment such as high noise level and/or exposure to heat and cold - Occasionally u2013 up to 20% + Handles or works with potentially dangerous equipment - Occasionally u2013 up to 20% + Travels to offsite locations - Occasionally u2013 up to 20% Rexel USA (A VEVRAA Federal Contractor), and its affiliated companies, is an EEO/Disabled/Veterans employer. All qualified candidates will receive consideration for employment without regard to any characteristics protected by law. Our Benefits Include: + Medical, Dental, and Vision Insurance + Life Insurance + Short-Term and Long-Term Disability Insurance + 401K with Employer Match + Paid vacation and sick time + Paid company holidays plus flexible personal days per year + Tuition Reimbursement + Health & Wellness Programs + Flexible Spending Accounts + HSA Accounts + Commuter Transit Benefits + Additional Optional Insurance such as Pet Insurance, Legal Assistance, Critical Illness, Home and Auto Insurance to name a few. + Employee Discount Programs + Professional Training & Development Programs + Career Advancement Opportunities u2013 We like to promote from within Our goal is to create a workplace where everyone feels respected, valued, and empowered to succeed as we understand that our success and innovation is enhanced by an inclusive and diverse workforce. Rexel USA (A VEVRAA Federal Contractor), and its affiliated companies, is an EEO/Disabled/Veterans employer. All qualified candidates will receive consideration for employment without regard to any characteristics protected by law.

Created: 2026-02-02