Patient Service Representative

JOB REQUIREMENTS: Back Patient Service Representative -Evenings/Weekends - Ashwaubenon #26-048 Green Bay, Wisconsin, UnitedStates Apply X Facebook LinkedIn Email Copy Location Ashwaubenon-003Description This position is casual and will work 16-hours per week -evenings 4p-8p and weekends 8a-4p. It is not benefit eligible. PatientService Representative Come work where we specialize in you We havenearly 2,000 reasons for you to consider a career with PreveaHealth-they're our employees. We're an organization that valueskindness, responsibility, inclusivity, wellness and inspiration. AtPrevea, we provide continuous education, training and support so everymember of the team contributes to our success. Together we are the bestplace to get care and the best place to give care. Job Summary ThePatient Service Representative (PSR) role at Prevea Health isresponsible for welcoming, registering, and scheduling patients and/orvisitors in a friendly and positive manner. This position acts as aliaison between patients and medical staff. The Patient ServiceRepresentative (PSR) is responsible for creating a positive firstimpression for anyone who uses Prevea Health services, whether over thephone, in person, or through MyPrevea. What you will do Coordinatecommunication between patients, family members, medical staff,providers, and administrative staff via phone, in person, or throughMyPrevea. Obtain and confirm accurate demographic and insurance coverageinformation. Route medical inquiries, complaints & messages toappropriate parties. Assist patients and callers with financialinquiries, including policies, insurance, payments, and other financialneeds. Collect required payments, including co-payments, outstandingbalances, and payments due at the time of service. Complete necessaryaccount, referral, and claim edit workflows and maintenance in assignedwork queues Schedule and confirm patient appointments. Provide accuratedaily batch and/or deposits to appropriate staff for processing.Education Qualifications High School Diploma and/or GED RequiredExperience Qualifications 1-3 years Experience in customer service,insurance and/or healthcare setting Preferred Skills and AbilitiesDisplay proficient telephone and computer skills with clear andprofessional speaking abilities. Able to provide exceptional customerservice by assessing patient needs, meeting quality standards, andevaluating satisfaction. Capable of being empathetic and responsive topatient's needs by actively listening, asking appropriate questions,and continually looking for ways to provide assistance. Able toefficiently multi-task and adapt to fast-paced environments withfrequently changing protocols and processes. Capable of effectively andpositively interacting with staff members throughout the... For fullinfo follow application link. Prevea is an Equal EmploymentOpportunity/Affirmative Action employer APPLICATIONINSTRUCTIONS: Apply Online: ipc.us/t/86F888349C4A4C14

Created: 2026-02-02