Associate, Intelligent Operations

This job was posted by : For moreinformation, please see:B](a business innovation firm thattakes the guesswork out of transformation. We engineer your future bycombining advanced technologies and industry expertise to help youreimagine your business and its processes to get ahead and stay ahead.We're consulting done different. While others might say it, we liveityour success is our success.We start with the challenges you face, then partner to drive to whatsright for your business, your people, and your future. The proof is inour world-class NPS score that consistently triples our competitors. Weknow how to listen carefully, respond with agility, and accelerate timeto value. When you partner with Point B, youll experience the speed andconfidence needed to spot critical pivots, navigate complexity withease, and tailor technology to fit your needs. We're ready to startgenerating your future today.JOB SUMMARY:Associates in Point Bs Intelligent Operations Automation& Modeling capability help clients improve performance by designing anddelivering data-driven, technology-enabled solutions. Youll work at theintersection of people, process, and technologytranslating businessneeds into digital workflows and helping organizations modernize howwork gets done. Associates have the opportunity to work with top clientsof all types, from start-ups to Fortune 500 companies in variousindustries, including Healthcare, Life Sciences, Financial Services,Manufacturing, and Consumer Products & Retail.RESPONSIBILITIES:Participate in the automation development lifecycle, including requirements definition, design, testing, deployment,and continuous improvement.Collaborate with clients to document andanalyze business processes, identify automation opportunities, andtranslate business requirements into clear functional and technicalspecifications.Support discovery and feasibility assessments thatquantify value, ROI, and risk for potential automation and AI usecases.Contribute to the design and configuration of process automationsolutions using low-code, RPA tools, enterprise applications, and customapp development.Support data discovery activities by identifying,cleaning, and mapping process data across systems; understand how datainputs drive performance metrics and automation logic.Partner withanalytics and data teams to validate data quality, lineage, andgovernance requirements for automation solutions.Configure, test, anddeploy automated workflows; ensure alignment with client objectives andseamless integration with existing systems.Maintain comprehensivedocumentationprocess maps, data models, technical specifications, anduser guides.Support client enablement through training, communication,and adoption planning; help teams understand how automation and AIaugment daily work.Participate in developing internal playbooks,reusable frameworks, and accelerators that strengthen Point BsIntelligent Operations offerings.Partner with senior team members toresearch emerging technologies (e.g., copilots, generative AI, processmining, simulation) and bring insights into active engagements.Learn andgrow by working alongside some of the best Operations and ProcessImprovement experts in the business, as well as Point B Solutionsexperts in other areas such as change management, org design,technology, strategy, mergers & acquisitions, data & analytics, andothers.Exercise an entrepreneurial spirit and contribute to the firmsgrowth as an employee-owner.REQUIRED QUALIFICATIONS:2+ years of management consulting andhands-on experience in process automation, business process management,or a related field. Prefer candidates with experience with advancedanalytics, machine learning, or artificial intelligence as appli d toprocess automation.Technical Skills: Knowledge of process improvementmethodologies and tools such as Lean Six Sigma. Functional knowledge ofautomation tools and technologies such as RPA (e.g., UiPath, Blue Prism,Automation Anywhere, Microsoft Power Platform, Appian, Celonis) andenterprise applications (ERP, CRM, etc.). Ability to work on-site asrequestedAbility to work remotelyAbility to travel up to 80?ility towork non-standard work hours as necessaryB.A. or B.S. requiredRelevantcertification in process automation or related technologies preferred(e.g., Six Sigma, Microsoft Power Platform) are preferred.DESIRED QUALIFICATIONS:Delivery & Product Mindset: Exposure tosoftware development or product life cycle concepts (SDLC, Agile, orDesign Thinking). Comfortable working in iterative environments andcollaborating with both business and technical teams.Analytical Skills:Strong analytical and problem-solving abilities, with a keen eye fordetail and the ability to identify process inefficiencies andimprovement opportunities. Understanding of how data is structured,captured, and governed across business systems (ERP, CRM, workflowtools). Able to translate process data into insights using visualizationtools such as Power BI or Tableau. Experience with data preparation,joins, and quality checks preferred.Project Management: Experiencemanaging projects, including scoping, planning, executing

Created: 2026-02-03