Staff Network Engineer - Stores Network

About Gap Inc. Our brands bridge the gaps we see in the world. Old Navy democratizes style to ensure everyone has access to quality fashion at every price point. Athleta unleashes the potential of every woman, regardless of body size, age or ethnicity. Banana Republic believes in sustainable luxury for all. And Gap inspires the world to bring individuality to modern, responsibly made essentials. This simple idea—that we all deserve to belong, and on our own terms—is core to who we are as a company and how we make decisions. Our team is made up of thousands of people across the globe who take risks, think big, and do good for our customers, communities, and the planet. Ready to learn fast, create with audacity and lead boldly? Join our team. About the RoleGap Inc. is seeking a Staff Network Engineer - Stores Network to lead the evolution of our retail store network infrastructure across North America and global markets. This role is both hands-on and strategic, responsible for shaping the architecture, reliability, and scalability of the networks that power thousands of Gap Inc. stores.As a senior technical leader within the Infrastructure Engineering organization, you will define standards, drive innovation, and influence cross-functional teams to enable secure, resilient, and highly available connectivity. This role plays a critical part in supporting Store Wi-Fi, LAN, WAN, SD-WAN, 5G, and IoT ecosystems, enabling Gap’s Store of the Future vision.What Youll DoWhat Youll DoKey Outcomes & Responsibilities1. Raise the Technical and Operational BarDefine and evolve store network reference architectures supporting Wi-Fi, LAN, WAN, SD-WAN, and 5G connectivityLead store network modernization initiatives to improve uptime, resiliency, and performance across thousands of retail locationsEstablish engineering standards and best practices aligned with enterprise architecture and security requirementsPartner with Security and Digital teams to ensure store networks support customer-facing and business-critical applications2. Enable Store of the Future & InnovationArchitect network solutions that support IoT and smart store devices, including POS systems, handhelds, kiosks, cameras, sensors, and emerging in-store technologiesCollaborate with product and store technology teams to enable pilots and new in-store capabilitiesEvaluate and influence adoption of new networking technologies and vendor solutions to support future retail experiences3. Deliver Resilient, Scalable Store ConnectivityEngineer highly available and fault-tolerant connectivity for retail stores, including primary and backup paths (broadband, LTE/5G)Act as the highest-level technical escalation point for complex or systemic store network issuesLead deep root cause analysis and drive long-term corrective actions tied to reliability metricsImprove observability, failover behavior, and performance across the store network platform4. Drive Automation, Standards & Engineering ExcellenceInfluence automation strategies to reduce manual effort, configuration drift, and operational riskDefine scalable deployment and lifecycle management models for store network infrastructureEstablish documentation, design standards, and operational runbooks to support consistent execution at scale5. Partner, Lead, and InfluenceCollaborate closely with Infrastructure, Security, Cloud, and Store Technology product teams across Gap Inc.Work with telecom providers, ISPs, and network vendors to shape solutions and resolve systemic issuesProvide technical mentorship and guidance to engineers across the organizationInfluence outcomes through expertise, strong communication, and technical credibilityRequired Qualifications10+ years of experience designing and supporting large-scale enterprise or retail networksDeep expertise in Store Wi-Fi, LAN, WAN, SD-WAN, and branch connectivityStrong hands-on experience with Cisco and Juniper networking platformsAdvanced knowledge of routing and switching (BGP, OSPF, VLANs, QoS)Experience supporting IoT and store-critical devices in highly available environmentsStrong understanding of network security principles, segmentation, firewalls, VPNs, and DNS securityProven ability to lead architecture decisions and resolve complex, ambiguous technical problemsWho You ArePreferred QualificationsExperience supporting global retail environments with hundreds or thousands of storesExperience with cloud-managed networking platforms (e.g., Cisco Meraki)Familiarity with cloud networking (AWS, Azure, or GCP)Automation or scripting experience (Python, APIs, Infrastructure as Code)Industry certifications such as CCNP, CCIE, JNCIP/JNCIE, or equivalent experienceBenefits at Gap Inc. Merchandise discount for our brands: 50% off regular-priced merchandise at Old Navy, Gap, Banana Republic and Athleta, and 30% off at Outlet for all employees. One of the most competitive Paid Time Off plans in the industry. Employees can take up to five 'on the clock' hours each month to volunteer at a charity of their choice. Extensive 401(k) plan with company matching for contributions up to four percent of an employee's base pay. Employee stock purchase plan. Medical, dental, vision and life insurance. See more of the benefits we offer.

Created: 2026-02-04