Events Coordinator

Event CoordinatorThe Event Coordinator provides administrative and coordination support for all group and social events at the resort and waterpark. This role partners closely with the sales, operations, and F&B teams to ensure seamless execution of birthday parties, pool parties, cabana rentals, family reunions, and special events.The Event Coordinator serves as the main liaison between the client and resort departments, ensuring all details are communicated clearly and executed to exceed guest expectations.Essential Job FunctionsServe as the primary planning advocate and liaison between clients and all resort operational departments.Prepare detailed group resumes and review Banquet Event Orders (BEOs) during weekly operations meetings.Coordinate and verify all event details including: Food and beverage service, Cabana reservations for events, Room and venue requirements (lighting, temperature, AV, internet, décor) Entertainment, waterpark activities, and leisure experiencesBilling and final invoicingEnsure all site inspections and client tours are successful by communicating event details to all departments in advance.Establish strong client relationships and remain readily available during events to ensure satisfaction.Conduct formal pre-event and post-event meetings when appropriate.Ensure all BEOs are accurate and distributed to departments in a timely manner.Identify revenue and upsell opportunities, including cabanas, food packages, décor, entertainment, and enhancements.Partner with operations to proactively resolve issues and ensure exceptional guest experiences.Support Guest Voice and satisfaction goals through service excellence.Perform other duties as assigned by management.Position RequirementsProven experience in hotels and sales requiredStrong organizational and time management skills.Excellent communication skills, both written and verbal in English and SpanishProficiency in Microsoft Office Suite (Word, Excel, Outlook)Ability to handle multiple tasks and work in a fast-paced environment.High school diploma or equivalent; additional education or training in hospitality management is a plus.Work Environment and ContextRequires sitting for extended periods, use of hands and fingers to operate computers and keyboards.Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.What We BelievePeople Are Our Capability - Hearts That Serve - Only Excellence - Stay Nimble - Own ItEnjoy the only All-Suite Holiday Inn Resort in Orlando, Florida at the entrance to the WALT DISNEY WORLD® Resort where Kids 11 and under eat free for breakfast and dinner! A Walt Disney World Good Neighbor Hotel, The Holiday Inn Resort Orlando Suites - Waterparkis located in the heart of Orlando, one mile from the Walt Disney World Resort theme parks. Complimentary, scheduled shuttle service is available.The resort is minutes from the Walt Disney World Resort area, Universal Orlando, SeaWorld Orlando, The Orange County Convention Center and the I-Drive entertainment district featuring ICON360. Our location is easily accessible to shopping at both Orlando Premium Outlets and Disney Springs.Our Orlando family resort features 777 spacious suites, free high-speed Internet access, microwave, mini-fridge, and 42' HDTVs. At the Holiday Inn Resort Orlando Suites - Waterpark, you'll enjoy two pools, the 4-D Experience, Bank Heist Laser Challenge, resort entertainment and Arcade. The resort’s Marketplace is the hub for shopping, dining and entertainment with a gift shop, food court, full service restaurant and bar.HHM Hotels is proud to be an equal-opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status, or any other group protected by law.To see other opportunities at this location, click here.

Created: 2026-02-04