Associate Patient Care Coordinator

Optum NY/NJ, is seeking an Associate Patient Care Coordinator to join our team in Rockville Centre, NY . Optum is a clinician-led care organization that is changing the way clinicians work and live. As a member of the Optum Care Delivery team, you'll be an integral part of our vision to make healthcare better for everyone. At Optum, you'll have the clinical resources, data and support of a global organization behind you so you can help your patients live healthier lives. We believe you deserve an exceptional career and will empower you to live your best life at work and at home. Experience the fulfillment of advancing the health of your community with the excitement of contributing new practice ideas and initiatives that could help improve care for millions of patients across the country. Because together, we have the power to make health care better for everyone. Join us and discover how rewarding medicine can be while Caring. Connecting. Growing together. Oceanside Pediatrics, part of Optum, has an immediate opening for a friendly, patient focused and detailed oriented Associate Patient Care Coordinator to join our team. The Associate Patient Care Coordinator is responsible for the completion of set processes and protocols. Works cooperatively with all members of the care team to support the vision and mission of the organization, deliver excellent customer service and adhere to Lean processes. Supports the teams in meeting financial, clinical and service goals. Schedule : This is a 37.5-hour work week to be determined by the supervisor. Monday through Thursday from 8:00 am to 6:00 pm. Friday from 8:00 am to 5:00 pm Saturdays from 8:00 am to noon. The shift/schedule will be determined by supervisor upon hire. Location: 2 Lincoln Ave., Suite 301, Rockville Centre NY 11570 Primary Responsibilities: + Greet patients and conduct check-in process: Collect or verify demographic information, including key demographic fields + Load or update insurance information as needed + Answer telephone calls promptly and courteously for all specialties + Confirms and schedules of appointments + Verify eligibility and authorization and flag appointment accordingly + Scan insurance card(s) + Collect co-payments and outstanding balances + Post payments received in practice management system and provide system-generated receipts + Schedule appointments using approved scheduling guidelines + Ability to be cross trained for medical assistant + Use call processing and other applicable functionality in the EHR to take messages and communicate with clinicians + Monitor daily reminder call logs; conduct outreach to patients requiring appointments; contact patients who,

Created: 2026-02-04