Service Coordinator I - Brighter Dawn

The Service Coordinator I provides mental health service coordination, according to the level of need, to a population of individuals with a serious mental health diagnosis. The primary function of Service Coordination is to provide professional assessment, service planning, service coordination, referral, and re-evaluation services required for a safe and healthy community life which is manifested through stability in relationships, housing, and employment. This is done in accordance with the Agency's vision, mission, and values, and emerging mental health Recovery Principles. This position provides an essential recovery orientation. The Neighborhood Living Program has nearly 30 years of experience serving the unsheltered behavioral Health population of Allegheny County. This is a unique opportunity to work as a Residential Service Coordinator providing residential support on site as part of a multidisciplinary team to clients living in their own Single Room Occupancy units on the 4 th floor of the newly renovated Second Avenue Commons building. Lease parking provided for this position, 700 feet away from worksite This position is eligible for a sign-on bonus of $3,000 for an 18-month work commitment Responsibilities: Service Coordination + Advocate for individuals to access necessary services + Ensure monthly contact and provide comprehensive service coordination + Facilitate service planning meetings + Communicate expectations and ensure service coordination Assessment and Evaluation + Assess strengths and needs through interviews and reviews + Evaluate services and review cases with relevant parties Relationship Management + Develop and maintain relationships with individuals and their support networks + Serve as the primary resource for individuals and families Training and Development + Attend training programs for best practices + Foster a cooperative agency culture and participate in projects + Coordinate mental health services as part of a treatment team Community Engagement + Promote collaborative service planning + Maintain a catalog of community resources + Encourage recovery and community inclusion Record Keeping and Compliance + Keep accurate records of activities + Provide culturally competent services Direct Service + Utilize at least 55% of time in direct service + Participate in On-Call Service + Bachelor's Degree in a Human Services field such as Social Work, Psychology or Counseling required. _Other fields of study may be considered with coursework of at least 12 credits in Human Services._ + One-year related experience preferred. + Prior experience working in community settings preferred. + Safe driving record required. _ATTENTION: A COPY OF YOUR OFFICIAL BACHELOR'S DEGREE LEVEL TRANSCRIPTS MUST BE ATTACHED FOR CONSIDERATION._ Licensure, Certifications, and Clearances: + Basic Life Support (BLS) OR Cardiopulmonary Resuscitation (CPR) + Cardiopulmonary Resuscitation (CPR) + Comprehensive Crisis Management (CCMC) + Driver's License + Act 31 Child Abuse Reporting with renewal + Act 33 with renewal + Act 34 with renewal + Act 73 FBI Clearance with renewal _UPMC is an Equal Opportunity Employer/Disability/Veteran_

Created: 2026-02-04