Senior Product Manager - Technical, AWS Investments

DescriptionAmazon Web Services (AWS) provides companies of all sizes with an infrastructure web services platform in the cloud (u201cCloud Computingu201d). With AWS you can requisition compute power, storage, and many other services u2013 gaining access to a suite of elastic IT infrastructure services as your business demands them. AWS is the leading platform for designing and developing applications for the cloud and is growing rapidly with hundreds of thousands of companies in over 190 countries on the platform. Join us in building on AWS, for AWS The Sales, Marketing, and Global Services Organizations' AWS Investments team is looking for a passionate, innovative, results-oriented Senior Technical Product Manager to define and drive the strategy and direction for services, making it simpler for our field team to manage, maintain and operate at scale. We will provide products and solutions that help give our talented selling and marketing teams u201csuperpowersu201d that let them focus on the customer and helping them drive their business. Weu2019re handling massive scale, providing strategic data that drives the AWS business internally, and supporting one of the largest field sales organizations in the world. About the Team The AWS Investments team operates at the intersection of technology, finance, and global sales strategy, managing over $9B in programmatic, contractual, and operational investments that drive AWS customer acquisition and growth worldwide. We build and operate mission-critical financial systems that enable hundreds of investment programs across AWS globally, ensuring compliance, operational excellence, and strategic impact. We simplify and accelerate program creation and management, allowing large enterprises to go-to-market, faster. The Opportunity We are seeking an exceptional Senior Product Manager - Technical to own the product lifecycle for three interconnected investment management platforms that are fundamental to AWS's go-to-market strategy. This role requires a unique combination of deep technical expertise, financial systems knowledge, and the ability to navigate complex organizational dynamics across AWS Sales, Marketing, and Global Services. What You'll Own You will be the single-threaded owner responsible for managing the complete product lifecycle of three critical products: Cash App - Supporting over $3B in programmatic and contractual investment through hundreds of programs across AWS globally, enabling deal support, promotional funding, and strategic customer investments. Credits App - Managing over $6B in programmatic, contractual, and operational investment through hundreds of programs worldwide, facilitating AWS service credits for customer acquisition, retention, and expansion. Global Risk and Compliance Function - Ensuring all investment activities meet financial, legal, and regulatory requirements across multiple jurisdictions while maintaining operational efficiency and audit readiness. What You'll Do Product Strategy & Execution u2022 Define and own the product roadmap and feature priorities for three interconnected products, contributing to OP1/OP2 narratives and engineering organization roadmaps u2022 Manage the complete product lifecycle from concept through delivery, working independently with limited guidance u2022 Define problems we're solving, desired customer experience, vision, tenets, and product strategy for complex financial systems u2022 Make smart trade-offs between time, effort, and features while ensuring products meet compliance and operational requirements u2022 Drive product discussions with executives (technical and non-technical), creating product materials and training content Technical Leadership u2022 Understand the end-to-end architecture of Amazon Financial Systems, Payment networks, Commerce Platform, and their integration points u2022 Define APIs, algorithms, and identify where architectural changes are needed to create the right customer and business experience u2022 Recognize when technical design limits performance, scale, extensibility, and our ability to innovate for customers u2022 Articulate when new services are needed (and when they are not), working with engineering teams across organizational boundaries u2022 Assess emerging technologies and their application to investment management use cases Cross-Organizational Collaboration u2022 Work with business stakeholders across Sales, Marketing, Global Services, Finance, Legal, and Compliance teams u2022 Navigate complex integrations with Go-To-Market tools, Salesforce, AWS Marketplace, and core sales processes u2022 Distill clear requirements from diverse sets of customers, partners, vendors, and regional business entities u2022 Build consensus across technical and business strategies, aligning stakeholders on approach and prioritization u2022 Partner with TPMs, engineering teams, and business leaders to ensure cohesive end-to-end solutions Business Impact & Metrics u2022 Develop product plans with clear, measurable success criteria u2022 Define mechanisms and metrics (KPIs, funnels, conversion, awareness) to track product adoption and performance u2022 Impact product brand, customer experience, technical design trade-offs, and organizational business goals u2022 Establish and simplify processes to ensure products meet customer needs through effective roadmap prioritization u2022 Create audit mechanisms for metrics, reporting, and evaluation standards Risk Management & Compliance u2022 Proactively mitigate risks and reduce exposure to classic failure modes in financial systems u2022 Ensure products meet financial, legal, and regulatory requirements across multiple jurisdictions u2022 Define showstoppers related to product quality, ensuring issues are resolved in the right order u2022 Manage post-launch support, triage, and issue management for mission-critical financial systems Basic Qualifications u2022 5+ years of engineering, product management, or relevant experience u2022 Demonstrated experience managing technology products or major features with considerable business impact u2022 Strong technical understanding sufficient to work credibly with engineering teams on complex systems u2022 Experience with financial systems, payment networks, or commerce platforms u2022 Proven ability to handle complex product development scenarios with visible risks, roadblocks, and constraints u2022 Track record of successfully driving engineering teams to deliver on product vision u2022 Experience working with cross-functional teams including engineering, finance, legal, and compliance Preferred Qualifications u2022 Deep institutional knowledge of Amazon Financial Systems, Payment networks, and Commerce Platform u2022 Experience with Go-To-Market tools, Salesforce, and AWS Marketplace integrations u2022 Understanding of AWS sales processes and how they interoperate with data systems and tools u2022 Experience managing products supporting $1B+ in transaction volume u2022 Proven ability to influence technical priorities and business strategy through data-driven contributions u2022 Experience with global compliance requirements and risk management frameworks u2022 Master's degree in Computer Science, Engineering, Business, or related field u2022 Experience contributing to OP1/OP2 planning processes [10,29] u2022 Track record of building consensus across multiple organizational boundaries u2022 Experience with agile software engineering practices and best practices for full software development lifecycle Technical Expectations for Senior PMT u2022 Understands the reasons behind product/feature architecture decisions and can articulate why systems are built certain ways u2022 Capable of holding engineering teams to high standards for product solutions (similar to a technical manager) u2022 Recognizes when technical design limits a product's performance, ability to scale, and future innovation capability u2022 Able to discern which solutions require additional technical guidance from senior engineers or subject matter experts u2022 Understands the impact of technical backlog on product future and development team execution u2022 Knows how to prioritize operational excellence work alongside feature delivery on roadmaps u2022 Can assess emerging technologies and apply them to product/feature use cases Key Competencies Scope and Influence u2022 Manages multiple products with major features u2022 Influences strategic direction (business and technology) and engineering organization priorities u2022 Impacts team engineering roadmaps (internal/external), segment adoption, and organizational business goals Communication u2022 Drives product discussions including vision, goals, tenets, narratives, MBR/QBR, and status updates with executives u2022 Contributes to OP1 planning processes u2022 Creates product materials and sales/training content u2022 Produces clear, concise documents including PR/FAQs and technical specifications Execution u2022 Works to deliver the right product through tactical and strategic approaches u2022 Defines features, business, and technology strategy u2022 Aligns stakeholders across complex organizational structures u2022 Makes smart trade-offs and may own launch/issue response u2022 Mentors others and performs PMT assessments Why This Role Matters The AWS Investments team enables AWS's growth by providing the financial tools and systems that support customer acquisition, retention, and expansion strategies. Your work will directly impact how AWS invests billions of dollars to drive customer success, requiring you to balance technical excellence, financial rigor, compliance requirements, and operational efficiency at global scale. Amazon Leadership Principles Success in this role requires strong demonstration of Amazon's Leadership Principles, particularly: u2022 Customer Obsession - Understanding both internal and external customer needs u2022 Ownership - Taking end-to-end responsibility for three critical products u2022 Invent and Simplify - Finding elegant solutions to complex financial and technical challenges u2022 Dive Deep - Understanding systems at architectural and implementation levels u2022 Deliver Results - Driving outcomes in a high-stakes, high-visibility environment u2022 Think Big - Defining long-term vision for investment management at AWS scale u2022 Earn Trust - Building credibility across technical, business, and compliance stakeholders Basic Qualifications- Bachelor's degree - Experience owning/driving roadmap strategy and definition - Experience with feature delivery and tradeoffs of a product - Experience contributing to engineering discussions around technology decisions and strategy related to a product - Experience managing technical products or online services - Experience in representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planningPreferred Qualifications- Experience in using analytical tools, such as Tableau, Qlikview, QuickSight - Experience in building and driving adoption of new tools Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region youu2019re applying in isnu2019t listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at . USA, MA, Boston - 151,200.00 - 204,600.00 USD annually USA, VA, Arlington - 151,200.00 - 204,600.00 USD annually USA, WA, Seattle - 151,200.00 - 204,600.00 USD annually

Created: 2026-02-04