Inventory Operations Associate- Fulltime
Warner Bros. Discovery - Chicago, IL
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_Welcome to Warner Bros. Discoveryu2026 the stuff dreams are made of._ Who We Areu2026 When we say, u201cthe stuff dreams are made of,u201d weu2019re not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBDu2019s vast portfolio of iconic content and beloved brands, are the _storytellers_ bringing our characters to life, the _creators_ bringing them to your living rooms and the _dreamers_ creating whatu2019s nextu2026 From brilliant creatives, to technology trailblazers, across the globe, WBD offers career defining opportunities, thoughtfully curated benefits, and the tools to explore and grow into your best selves. Here you are supported, here you are celebrated, here you can thrive. Your New Roleu2026The Inventory Operations Associate supports the daily execution of inventory, back of house and personalization operations within the store. This role is responsible for product intake from warehouse trucks, stock room organization, stock movement, replenishment to the sales floor and the accurate execution of personalized product orders. The position plays a key role in ensuring product availability, inventory accuracy and high-quality personalized guest experience.Working as part of the inventory operations team, the role requires a reliable and detail focused team member who can balance operational tasks with accurate personalization work. This includes handling merchandise carefully, following detailed processes and maintaining high standards across all operations.Your Key Responsibilitiesu2026u2022 Follow guidance and direction from the Manager, Assistant Manager and Leads, maintaining a professional, clean and efficient workspace at all times.u2022 Work effectively and productively with other associates to ensure high standards of service and operational efficiency.u2022 Maintain clean, organised and safe back of house and personalization work areas.u2022 Follow all safety guidelines when handling stock, equipment and fixtures.u2022 Use tools and equipment correctly and report maintenance needs promptly.u2022 Participate in training sessions and apply knowledge of brand and product information to daily tasks.u2022 Foster a positive and respectful work environment.Back of House Operationsu2022 Receive and process incoming deliveries, ensuring accurate counts against a provided manifest and correct and safe handling of merchandise.u2022 Support the organisation and unboxing of merchandise in the back of house stockroom, following zone and storage standards provided.u2022 Move, store and prepare product safely and efficiently in line with operational procedures.u2022 Assist with cycle counts as directed, ensuring accuracy and efficiency.Replenishment Operationsu2022 Replenish product to the sales floor to maintain availability and stock density throughout your shift.u2022 Take responsibility for store presentation, ensuring sections are well stocked and organized at the beginning, throughout and close of the day.u2022 Support floor sets during new product launches, following guidance of the Visual Merchandisers.u2022 Respond to any customer queries while on the shop floor.u2022 Ensure replenished product is presented neatly and aligned with visual and operational standards.u2022 Take action on displays with out of stock products, increasing density of other items or relaying small areas in line with visual merchandising guidelines.u2022 Respond to stock requests from store leadership and sales teams as needed throughout the day.Personalization Operationsu2022 Support the execution of personalized product orders in line with brand and quality standards.u2022 Operate personalization equipment following training and documented procedures.u2022 Handle personalized merchandise with care, ensuring accuracy, cleanliness and attention to detail.u2022 Monitor personalization order volumes and communicate timelines, progress or issues to leadership.u2022 Follow all safety and quality guidelines related to personalization equipment and processes.Financial Managementu2022 Contribute to achieving daily sales goals by actively engaging with customers and supporting sales initiatives, stock density and presentation.u2022 Follows store and company priorities to achieve targeted results.u2022 Focus on improving Units Per Transaction (UPT) and Average Price Transaction (APT) through direct interaction and customer service.u2022 Participate in cycle counts, stock checks and inventory audits as scheduled.u2022 Follow inventory processes to support accuracy and shrink reduction, reporting any discrepancies, low stock items, quantity variances and damages to leadership.Customer Serviceu2022 Provide a positive and seamless experience for guests by delivering excellent service.u2022 Support the ASMs and Leads in addressing and resolving guest issues to ensure satisfaction and adherence to service standards.u2022 Prioritize customer engagement throughout the store.Qualifications and Competenciesu2022 Preferred experience in high volume retail setting of 1 year minimum, working in inventory roles.u2022 Strong attention to detail and ability to follow detailed processes accurately.u2022 Comfortable working in an active, hands on environment.u2022 Able to perform the operational requirements of the role including stock handling, equipment use for product movement in alignment with safety guidelines and training.u2022 Experience with or willingness to learn personalization equipment, systems and quality standards.u2022 Basic computer skills and ability to utilize inventory management systems.u2022 Reliable, punctual and able to work as part of a team.Work PatternMust have open availability for a flexible work schedule that meets the needs of the business, including overnights, evenings, holidays, and weekend shifts How We Get Things Doneu2026 This last bit is probably the most important Here at WBD, our guiding principles are the core values by which we operate and are central to how we get things done. You can find them at along with some insights from the team on what they mean and how they show up in their day to day. We hope they resonate with you and look forward to discussing them during your interview. Championing Inclusion at WBD Warner Bros. Discovery embraces the opportunity to build a workforce that reflects a wide array of perspectives, backgrounds and experiences. Being an equal opportunity employer means that we take seriously our responsibility to consider qualified candidates on the basis of merit, without regard to race, color, religion, national origin, gender, sexual orientation, gender identity or expression, age, mental or physical disability, and genetic information, marital status, citizenship status, military status, protected veteran status or any other category protected by law. If youu2019re a qualified candidate with a disability and you require adjustments or accommodations during the job application and/or recruitment process, please visit our accessibility page ( for instructions to submit your request. In compliance with local law, we are disclosing the compensation, or a range thereof, for roles in locations where legally required. Actual salaries will vary based on several factors, including but not limited to external market data, internal equity, location, skill set, experience, and/or performance. Base pay is just one component of Warner Bros. Discoveryu2019s total compensation package for employees. Pay Range: $35,360 - $51,187.00 salary per year. Other rewards may include annual bonuses, short- and long-term incentives, and program-specific awards. In addition, Warner Bros. Discovery provides a variety of benefits to employees, including health insurance coverage, an employee wellness program, life and disability insurance, a retirement savings plan, paid holidays and sick time and vacation.
Created: 2026-02-04