Hospitality & Office Services Associate

Field Representative II, Concierge Hospitality POSITION PROFILE This position will work closely with office administration to ensure we represent the customer's culture to the external world. This position includes, but is not limited to, greeting outside callers/clients, managing conference room scheduling, preparing for key client visits (signage, workspace prep, etc.), and handling client travel arrangements where necessary. This individual will also be charged with assisting with any group company activitiesu2014parties, group functions, department meetings, etc. This position may also include general clerical, reception, copying, mail services, shipping and receiving products and supplies, sorting and distributing incoming and outgoing mail. This position reports directly to the Site Manager or Assistant Site Manager, depending on site personnel configuration. JOB DUTIES AND RESPONSIBILITIES + Greet visitors/guestsu2014validate against guest list, provide badge, parking validation as necessary + Serve as company concierge for guests, clients, and staff; provide tours of facilities and recommendations for hotels, restaurants, points of interest, etc. + Coordinate catering for meetings with support staff and caterers + Maintain and update company phone and speedu2011dial lists + Schedule meeting rooms, ensuring each conference room has necessary supplies and setup prior to meeting times + Assist with audiou2011visual equipment for meetings + Provide backup clerical support for Executive Assistants + Assist with other departmental or nonu2011client business activities as appropriate + Assist in daily management of facilities + Perform other duties as assigned + Creation of proposals in customer systems as well as print production environment + Support Executiveu2011level clientu2011facing staff + Vendor procurement and coordination for special projects + Represent the culture of both Ricoh and the customer as required QUALIFICATIONS (Education, Experience, and Certifications) Typically requires: + High school diploma or equivalent + 1u20133 years of experience in the field or in a related area + Experience working in a headquarters environment preferred KNOWLEDGE, SKILLS, AND ABILITIES + Outstanding organization and coordination skills + Demonstrated customer service skills + Strong PC skills, including Microsoft Office Suite + Good problemu2011solving skills + Ability to use audiou2011visual equipment + Able to work with minimal supervision WORKING CONDITIONS, MENTAL AND PHYSICAL DEMANDS + Typically an office environment with adequate lighting and ventilation, and a normal range of temperature and noise level + Work assignments are diversified; must interpret, comprehend, and apply complex material, data, and instructions; prepare, provide, and convey diversified information + Minimal physical effort required. Work is mostly sedentary but does require walking, standing, bending, reaching, and lifting or carrying objects typically less than 10 lbs. (e.g., papers, books, files, small parts) + Moderate dexterity requiredu2014regular application of basic skills (calculator, keyboard, hand tools, eye/hand coordination) The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, skills, efforts, or working conditions associated with a job. Come Create at Ricoh: If you are seeking a team driven by passion and purpose, come create with us at Ricoh. We are a team of information seekers and customer-obsessed collaborators who aspire to deliver the services, solutions, and technologies that empower business success. We are looking for talented, inspired individuals to join us to help drive high-performance team and our commitment to excellence. Ricoh is an integrated solutions provider and partner that connects people and technology, creates outstanding customer experiences, and delivers innovation for businesses worldwide. We empower digital workplaces by enabling individuals to work smarter from any location and harness the power of informationu2014how it is collected, stored, managed, and sharedu2014to unlock the potential in every organization. We deliver services and technologies that inspire our customersu2019 success and guide them toward a better and more sustainable future. If you are seeking a purpose-driven and passionate team, come create with us, and help drive our high-performance culture of excellence into tomorrow. Invest in Yourself: At Ricoh, you can: + Choose from a broad selection of medical, dental, life, and disability insurance options. + Contribute to your financial security with Retirement Savings Plan (401K), Health Savings Account (HSA), and Flexible Spending Account (FSA) investments. + Augment your education with team member tuition assistance programs. + Enjoy paid vacation time and paid holidays annually + Tap into many other benefits to enhance your health, wellness, and ongoing personal and professional development.

Created: 2026-02-04