Program Assistant Non-Supervisory

Program Assistant Non-Supervisory Print ( Apply ufeff Program Assistant Non-Supervisory Salary $28.07 - $39.18 Hourly Location Minneapolis, MN Job Type Full-time Job Number 2026-00007 Department Convention Center Division Conv Ctr Business Services Opening Date 02/02/2026 Closing Date 2/16/2026 11:59 PM Central FLSA Non-Exempt Bargaining Unit CPE + Description + Benefits + Questions Position Description In a non-supervisory capacity, this position is responsible for the administration and coordination of Convention Center human resource activities. This position provides support to management in talent acquisition, onboarding, coordinating employee programs and events, training, communicating information, serving as a cultural ambassador and resource to staff for questions and providing assistance as needed. This position requires a strong commitment to a high level of customer service. This position currently works on-site only. Office hours: 10:00 AM u2013 6:00 PM Job Duties and Responsibilities HIRING + Assist in the recruitment, hiring, and on-boarding process for the MCC. + Provide assistance to the MCC hiring process activities to ensure timely hires. + Serve as the liaison with the City Human Resources Dept. + Utilize applicant tracking system (NeoGov) to post MCC positions, develop reports, and maintain all talent acquisition related data. + Conduct MCC new hire orientation as needed. + Develop an understanding of the City hiring process to ensure talent acquisition and selection is following City process and procedures SUPPORT ENGAGED WORKFORCE + Manage all submissions and responses to the suggestion box. + Assist the Business Services Manager in the creation of teambuilding activities. + Perform a variety of tasks related to employee communication including creating an employee newsletter, updating bulletin boards, updating information for the employee web page, preparing and distributing the daily message and reporting goal results. + Schedule and coordinate employee events including producing employee presentation for all staff meetings, communication information, coordinating event logistics such as securing space, coordinating speaker needs, ordering supplies and refreshments, creating name tags, and producing training materials. + Support employees with administrative inquiries and answering questions. + Assist the Business Services Manager in the creation of training programs. Prepare training presentations, schedule and promote trainings, and maintain training attendance. COMPLIANCE + Maintain all workers compensation reports. + Compile and route accident reports, evidence, or materials as required for the use of City departments. + Maintain employee records. PAYROLL DATA AND MAINTAINENCE + Update and maintain information in the City of Minneapolis Enterprise Technology (COMET) software. + Work with the City Human Resources Department to ensure the accuracy of data. EVALUATION + Provide tracking and assistance to the managers for the performance evaluation program. + Assist the Business Service Manager in developing feedback instruments to ensure programs are valuable to staff and support a culture focused on hospitality and service. + Assist in the evaluation of programs. + Develop surveys and provide analysis of the results/feedback. + Produce reports and recommendations. ADMINISTRATIVE + Coordinate all aspects of employee uniforms. + Process correspondence, reports, staff reimbursements, and various other materials and reports related to employee and employment activities. + Assist in the coordination of all MCC employee recognition and engagement programs. + Order supplies for the MCC as needed. + Participate in committees as assigned and represent the MCC at meetings as needed. WORKING CONDITIONS: Normal office setting Required Qualifications MINIMUM QUALIFICATIONS: Post High School education or equivalent MINIMUM EXPERIENCE: Three years of related work experience in Human Resources or Customer Service. EQUIVALENCY An equivalent combination of education and experience closely related to the duties of the position MAY be considered . LICENSES/CERTIFICATIONS: N/A Selection Process: The selection process will consist of one or more of the following steps: a rating of relevant education and experience and an oral examination (100%). It is important that your application show all the relevant education and experience you possess. This information will be used to determine which candidates will proceed in the selection process. A submitted application is also used to verify the answers to any supplemental questions. Only those candidates who attain a passing score (70%) on each step in the selection process will be placed on the eligible list. The City of Minneapolis Human Resources Department reserves the right to limit the number in any phase of the selection process. Background Check: The City has determined that a criminal background check and qualifications check may be necessary for certain positions with this job title. Applicants may be required to sign an informed consent form allowing the City to obtain their criminal history and/or verify their qualifications in connection with the position sought. Applicants who do not sign the informed consent form will not be further considered for the position. Union Representation: This position is represented by a collective bargaining agreement between the City of Minneapolis Professional Employees Association (MPEA). For more information visit theMPEA Labor Agreement site. ( Eligible List Statement: The names of applicants who meet minimum qualification and who pass the screening process shall be placed on the eligible list for employment consideration. This list will be certified to the hiring manager who may use the list to fill a vacancy of the same job title. This eligible list will expire 3 months after it has been established. Interview Selection: The hiring authority reserves the right to determine the maximum number of candidates to interview from the established eligible list. If the hiring authority decides to interview other than by exam score order, they may select additional people to interview based on a candidateu2019s education or experience related to the field, work history, or skills uniquely related to the operational needs of the position. The Minneapolis Convention Center is committed to creating a diverse workforce that reflects the community we serve. Applicants who are black, indigenous, or persons of color are encouraged to apply. We also encourage women, veterans, members of the LGBTQIA community, and individuals with disabilities to apply. Knowledge, Skills and Abilities u2022 Considerable knowledge of modern office practices, clerical and administrative procedures and equipment. u2022 Considerable knowledge of the techniques of gathering, compiling and analyzing data. u2022 Considerable knowledge of departmental or division policies and procedures. u2022 Good oral and written communication skills. u2022 Good keyboarding skills. u2022 Ability to maintain good working relationships with a diverse population. u2022 Ability to take and transcribe minutes of meetings and compose correspondence, reports, brochures, etc. u2022 Good knowledge of modern record keeping and database practices, including complex filing operations. u2022 Patience for frequent interruptions with the ability to multitask and deal with competing deadlines. u2022 Excellent computer aptitude and skills. Ability to effectively work in multiple and specialized computer applications ( NeoGov , Ungerboeck , PowerPoint, Word, Excel, Outlook, PeopleSoft, etc.) u2022 Ability to develop and maintain effective working relationships with a wide variety of departments. As the largest and most vibrant city in the state, Minneapolis depends on purposeful, dedicated and innovative employees. Minneapolis has a large variety of careers for people of all experiences and backgrounds who come together for a singular purposeu2014serving the residents, businesses and visitors of Minneapolis. The City of Minneapolis is proud to be an Equal Employment Opportunity and Affirmative Action employer. Benefits Summary Our employees enjoy competitive salaries and generous benefits. We pride ourselves on a comprehensive benefits program that supports employees' health and financial well-being. Programs, resources, and benefit eligibility varies based on position, average hours worked, location and length of service. For detailed benefits information, please visit the benefits page (. Insurance Health insurance Eligibility for benefits begins the first of the month following employment date. The City of Minneapolis offers eligible employees one plan design (with a choice of six provider networks, allowing you to select the best option for you. Available plans include Medica Choice Passport, Medica Elect, VantagePlus with Medica, Park Nicollet and HealthPartners Medical Group First with Medica, Ridgeview Community Network powered by Medica, and Clear Value with Medica. Dental insurance The City of Minneapolis offers dental insurance through Delta Dental of Minnesota and pays 100% of the monthly premium for eligible employees. Life insurance The city provides basic life insurance of one times your annual salary up to $50,000. You can elect to purchase optional life insurance. Paid time off Our generous leave package includes vacation, holidays and paid sick leave, which gives employees the opportunity to enhance their quality of life outside work. Amounts and accrual rates are based on years of experience and collective bargaining agreements (. Paid parental leave City employees are eligible for up to 12 weeks of paid parental leave in the event of a birth or placement for adoption of a child. Retirement City employees earn a pension and may choose to participate in additional retirement savings programs. + Pension: The City of Minneapolis participates in the Public Employees Retirement Association (PERA). Employees and the City both contribute a percentage of your pay to fund future benefits. + Deferred compensation: Employees may choose to participate in pre-tax or after-tax savings plans through the Minnesota State Retirement System (MSRS). Transportation Eligible City employees may choose to participate in the following transportation programs: + Metropass: TheMetropass (program allows eligible employees to enroll in a pass for unlimited bus or light rail rides at a discounted price. + Parking or Van Pool:The City of MinneapolisTransportation Benefits Plan (gives you options to pay certain commuting costs, such as qualified parking and van pool expenses, with pre-tax dollars. Learning and development To engage and develop employees, the City of Minneapolis offers classes in leadership, cultural agility, change management and more. Additionally, educational discounts at Augsburg University, Hamline University, St. Catherineu2019s, and St. Mary's University of Minnesota are available to City employees. Other perks Employees can also take advantage of flexible spending accounts, theEmotional Wellbeing Solutions (, health club discounts and more. 01 How did you find out about this position? (Select all that apply) + Recruiter + City of Minneapolis website + City of Minneapolis employee + City of Minneapolis Career Opportunities Bulletin + Friend, family, or community + League of Minnesota Cities website + website + website + website + website + Minnesota Council of Nonprofits website + Other Website + LinkedIn + Twitter / X + Facebook + Other social media site + Newspaper + Other media + College or University + Community organization + Job Fair + Professional association + Site Visit + None of the above 02 Please specify where you heard about the position (e.g., website name, City of Minneapolis employee name, job fair, professional association). 03 Are you proficient in using any of the following systems? (Check all that apply) + PeopleSoft + NeoGov + Microsoft Word + Microsoft Excel + Microsoft Powerpoint + Microsoft Outlook + I am not proficient in any of these systems. 04 How many years of experience do you have in hospitality? + No experience to less than six months + Six months up to one year + One year to less than two years + Two years to less than three years + Three to five years + Greater than five years 05 Indicate the experience you have had that prepares you for this position. (Check all that apply) + Assist in the recruitment, hiring and onboarding of employees + Assist in the creation of team building activities + Schedule and coordinate all aspects of employee events + Assist in creating training program + Maintain reports and required employee records + Serve as primary representative for payroll and human resources issues/functions + Process correspondence, reports, staff reimbursements, etc + Provide tracking and assistance to managers for various programs + No experience 06 How much work experience do you have supporting employee programs? + No experience + Less than 1 year + At least 1 year but less than 2 years + More than 2 years 07 Do you have experience working with people from diverse backgrounds? + Yes + No Required Question Employer City of Minneapolis Address 350 South 5th Street Room 1 Minneapolis, Minnesota, 55415 Phone (612) 673-2282 Website Apply Please verify your email addressVerify Email

Created: 2026-02-04