Crisis Response Clinician

The Office of Community Health & Safety (OCH&S) works to reduce health disparities and minimize criminal legal system involvement for Pittsburgh's most vulnerable residents. Through its Continuum of Support, OCH&S integrates clinical expertise with public safety partners to provide public health--informed crisis response and improve quality of life.General Requirements:You must submit or show proof of all the following at the time of application (unless otherwise indicated below) or your application will be disqualified. Disqualifications based on any of these General Application Requirements areu00a0notu00a0subject to a Civil Service appeal.- Applicants must submit a complete application, including education, work experience, a resume (if applicable), and completed supplemental questions.- Applicants must become residents of the City of Pittsburgh prior to employment and must remain a resident throughout employment. - Clicku00a0hereu00a0to view a map of City of Pittsburgh neighborhoods.- A current, valid Pennsylvania Class C Driver's License is required prior to appointment and must be maintained throughout employment. The Department of Human Resources & Civil Service will consider individual written requests for accommodation based on the Rehabilitation Act of 1973 and the Americans with Disabilities Act. u00a0- PA Child Abuse History Certification Clearancesu00a0are required prior to appointment.u00a0NOTE: The City of Pittsburgh, as a matter of policy, conducts pre-employment and promotional background investigations on all candidates being considered for positions. The background investigation includes, but is not limited to, criminal background, driver's license, and City of Pittsburgh real estate tax payments. Candidates may be disqualified from consideration based on the results of their background investigation, as it relates to the job for which the applicant is being considered.NOTE:u00a0Candidates being considered for employment must submit official transcripts verifying post-secondary education (college/university, trade school, etc.) prior to hire.u00a0u00a0Qualifying Requirements:u00a0Your work experience and education/training will be evaluated to determine if you meet the qualifying eligibility requirements listed below for this position. u00a0You will receive notice of your eligibility status.- WORK EXPERIENCE:u00a0The application must clearly show threeu00a0(3)u00a0years of full-time experience working in specialty areas such as substance abuse, harm reduction, familiarity with the criminal legal system, crisis intervention, victim support, mental/behavioral health support, collaborating or coordinating with health and safety programs, and working with the public. (Less than full-time experience will be calculated on a pro-rated basis.)- EDUCATION/TRAINING:u00a0The application must clearly show a Master of Social Work Degree (MSW) or a Master of Clinical Mental Health Counseling Degree (CMHC) from a fully accredited institution. Licensed Social Worker (LSW) or Licensed Associate Professional Counselor (LAPC) preferred. (See NOTE under the General Application Requirements Section above regarding the verification of education/training.)- EQUIVALENCY:u00a0Education/training may be substituted for work experience on a year-for-year basis if the application clearly shows the required number of years to meet the Total Qualifying Requirement for this position, based on the sum of work experience and education/training listed above. The Total Qualifying Requirement is nineu00a0(9)u00a0years. u00a0(See NOTE under the General Application Requirements Section above regarding the verification of education/training.) - Bachelor of Social Work Degree (BSW) and five (5) years of full-time experience working in specialty areas such as crisis intervention, trauma-informed care, community-based mental health support, suicide prevention, risk assessment, or coordinating with public health and safety pro rams. - Bachelor's Degree in Counseling Psychology and five (5) years of full-time experience in the subject areas of: crisis intervention, trauma-informed care, community-based mental health services, suicide prevention, risk assessment, or emergency response. - Bachelor's Degree in Clinical Psychology and five (5) years of full-time experience in the subject areas of: crisis intervention, trauma-informed care, community-based mental health services, suicide prevention, risk assessment, or emergency response. - Master of Social Work degree (MSW) and three (3) years of experience working in specialty areas such as crisis intervention, trauma-informed care, community-based mental health support, suicide prevention, risk assessment, or coordinating with public health and safety programs. - Master of Clinical Mental Health Counseling Degree (CMHC) and three (3) years of full-time experience working in specialty areas such as crisis intervention, trauma-informed care, community-based mental health support, suicide prevention, risk assessment, or coordinating with public health and safety programs. - Master of Counseling Psychology and three (3) years of full-time experience working in specialty areas such as crisis intervention, trauma-informed care, community-based mental health support, suicide prevention, risk assessment, or coordinating with public health and safety programs.POSITION DUTIESSCHEDULE: The standard schedule is Monday--Friday, 8:00 a.m.--4:30 p.m. However, shift times may be adjusted in response to call volume or emerging community needs.Practices OCH&S values and principles, emphasizing harm reduction, person-centered, and trauma-informed approaches.Adheres to principles of social work and professional counselor code of ethics and consults Program Manager when navigating and resolving ethical dilemmas.Provides mobile crisis response services by responding to calls for service across City of Pittsburgh neighborhoods, responding to calls dispatched through County 911, and intervening as requested after public safety personnel have cleared the scene for safety, done via vehicle or other mobile unit.Conducts on-scene de-escalation, stabilization, risk assessment, and safety planning in the least restrictive environment possible.Delivers stabilization and support during mental and behavioral health crises in the least restrictive environment possible.Assesses biopsychosocial factors related to the immediate crisis, develops stabilization strategies, and coordinates follow-up care and referrals.Regularly communicates with the Program Manager and other OCHS leadership as needed regarding ongoing work and to facilitate problem-solving.Engages in multidisciplinary case conferencing and collaborates with internal and external partners to ensure effective support.Facilitates referrals to internal OCH&S programs and community-based servicesu00a0Documents program participants' interactions and calls thoroughly and municates with individuals, families, and providers via in-person, phone, or electronic methods to assess concerns and determine needs.Collaborates with public safety and community partners to enhance coordinated crisis response.Participates in team and staff meetings as required.E

Created: 2026-02-04