Director of Risk - PERM

Job Description Risk Governance & Compliance u2022u2003Ensure compliance with applicable laws/regulations and uphold high performance standards across risk management activities. u2022u2003Partner with Enterprise Risk Management (ERM) to align risk strategy with business objectives and risk appetite. Claims & Incident Management u2022u2003Oversee investigation and documentation of accidents and injuries with Safety and Legal; prepare materials/evidence for hearings, litigation, and insurance investigations. u2022u2003Direct workersu2019 compensation strategy and administration in a self-insured, heavily unionized, heavy industry environment; spend time with defense counsel on claim strategy, reserving, and resolution. u2022u2003Lead auto liability risk strategy for a large fleet of heavy trucks; reduce frequency/severity and improve recoveries. u2022u2003Guide Third-Party Administrators (TPAs) via SLAs, audits, file reviews, and continuous performance monitoring; set expectations for reserving, subrogation, and cycle-time improvements. Insurance Programs & Captive u2022u2003Manage workersu2019 compensation, liability, property/casualty, executive liability (D&O/E&O), and surety bond programs, including structure, placement, renewals, and analytics. u2022u2003Oversee administration and governance of the captive insurance company, including compliance, reporting, and performance. Litigation, Recovery & External Relationships u2022u2003Coordinate with outside counsel and represent the company at mediations, settlement conferences, and trials as needed. u2022u2003Lead claims submissions and insurance recoveries, including coverage advocacy and subrogation actions. u2022u2003Manage broker and carrier relationships; negotiate compensation/fees and coverage terms; treat external partners as true extensions of the department. Analytics, Prevention & Enablement u2022u2003Analyze claims and loss trends to evaluate program efficacy; implement preventive strategies to reduce lost time, frequency/severity, and total cost of risk (TCOR). u2022u2003Research laws, regulations, and market trends; recommend policy/process changes to minimize losses. u2022u2003Develop and deliver training for field and operating company personnel on WC and risk programs. u2022u2003Prepare reporting and presentations for executive leadership and the Board, including claim trends, payments, reserves, and strategic risk topics (financial, operational, technology). Other u2022u2003Travel for site visits, claims reviews, hearings, and broker/carrier meetings as needed. u2022u2003Perform other duties as assigned. We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: Skills and Requirements u2022u200310+ years of progressive experience in risk management with direct ownership of workersu2019 compensation, auto liability, general liability, and property/casualty programs. u2022u2003Demonstrated experience in a heavy industry environment, ideally with large fleets and physically demanding operations. u2022u2003Hands-on workersu2019 compensation expertise in a self insured and heavily unionized setting, including close collaboration with defense counsel and claims strategy oversight. u2022u2003Proven leadership of claims administration, including directing Third Party Administrators (TPAs), setting SLAs, conducting file reviews, and driving outcomes. u2022u2003Experience managing insurance programs and renewals, including broker and carrier relationships, coverage negotiations, and cost control. u2022u2003Strong analytical capability to evaluate claims trends, reserves, loss drivers, and total cost of risk, and translate insights into action. u2022u2003Executive level communication skills, with the ability to present complex risk and claims information to senior leadership and interact with the Board. u2022u2003Project management and people leadership experience, including oversight of internal staff and external partners (brokers, TPAs, carriers, counsel). u2022u2003High school diploma or GED. u2022u2003Bacheloru2019s degree in Risk Management, Business, Finance, or a related field. u2022u2003ARM (Associate in Risk Management) certification; CPCU, AIC, or similar credentials are a plus. u2022u2003Experience with captive insurance programs, including governance, reporting, and performance monitoring. u2022u2003Background in waste & recycling, transportation, utilities, construction, logistics, or similarly regulated, safety sensitive industries. u2022u2003California jurisdiction experience, particularly with WC and auto liability exposure in large metro areas (e.g., San Francisco). u2022u2003Familiarity with Enterprise Risk Management (ERM) frameworks and alignment of risk strategy with business objectives. u2022u2003Experience partnering closely with Safety, People & Culture, Operations, Legal, and Finance in an operationally immersive organization. u2022u2003Prior exposure to Board level reporting on claims performance, strategic risk, and insurance program outcomes.

Created: 2026-02-04