68021748 - GOVERNMENT OPERATIONS CONSULTANT II

68021748 - GOVERNMENT OPERATIONS CONSULTANT II Date: Feb 2, 2026 The State Personnel System is an E-Verify employer. For more information click on our E-Verify Website (. Requisition No: 869428 Agency: Agency for Health Care Administration Working Title: 68021748 - GOVERNMENT OPERATIONS CONSULTANT II Pay Plan: Career Service Position Number: 68021748 Salary: $1,733.08 - $2,253.00 Biweekly Posting Closing Date: 02/16/2026 Total Compensation Estimator Tool ( Agency Overview: The Agency for Health Care Administration (AHCA) is Florida's chief health policy and planning entity. The Agency is responsible for administering the Florida Medicaid program, the licensure and regulation of nearly 50,000 health care facilities, and empowering consumers through health care transparency initiatives. Under the direction of the Agency Secretary, AHCA is focused on advancing Governor DeSantisu2019 vision for Floridau2019s health care system to be the most cost-effective, transparent, and high-quality health care system in the nation. The Medicaid program provides low-income families and individuals with access to health care. If you have a desire to use your talent and skills at an organization that provides critical services to millions of individuals and families across the state, AHCA invites you to apply to become an essential member of our team. As one of Floridau2019s leading state agencies, AHCAu2019s diverse workforce community of more than 1,400 employees is proud of its efforts to serve the people of Florida. Agency Objectives: HIGH QUALITY Emphasizing quality in all that we do to improve health outcomes, always putting the individual first. TRANSPARENT Supporting initiatives that promote transparency and empower consumers in making well informed healthcare decisions. COST-EFFECTIVE Leveraging Floridau2019s buying power in delivering high quality care at the lowest cost to taxpayers. Position Overview: This is an exciting opportunity to help shape the quality of health care in Florida. We are seeking to hire a Government Operations Consultant II who desires to work to enhance the delivery of health care services through the Florida Medicaid Program. This position requires a candidate who is creative, flexible, innovative, and who will thrive in a fast-paced, team based work environment. This position is located in the Bureau of Medicaid Plan Management Operations (PMO). PMO is responsible for the primary oversight of Medicaid's managed care programs, with a focus on the Statewide Medicaid Managed Care (SMMC) program. The bureau's primary responsibility is ensuring that the managed care plans meet Medicaid contractual requirements, including the timely provision of medically needed services and provider payment for such services This position is responsible for the oversight of monitoring of marketing-related Statewide Medicaid Managed Care contract provisions and is a specialized unit located in Tampa, Florida. u2022Coordinates and performs monitoring of marketing activities (routine and ad-hoc reviews) in accordance with the Marketing Oversight Unit's established policies and procedures. u2022Evaluates contract compliance through the oversight of managed care plan marketing materials and activities. u2022Serves as a project team lead, upon request by the Supervisor, in conjunction of monitoring activities for the specialized unit and in resolving operational issues in order to meet the goals of the bureau. u2022Reviews various materials such as written marketing materials, branding materials, nominal gifts, broadcast advertising, social media, telephonic scripts, and presentations. u2022Analyzes the managed care plan's marketing activities in order to determine compliance including, but not limited to, participating in secret shopping activities to provide an on-site analysis of the managed care plans' marketing, public, and educational events. u2022Conducts a review of statewide secret shopper findings to determine compliance with the SMMC contract and makes recommendations for compliance actions. u2022Participates in meetings, prepares and delivers speeches within the Agency, with managed care organizations and other stakeholders. u2022Represents Medicaid on health related committees, task forces, and special projects, as assigned. u2022Performs other duties, as assigned. This position is not a remote or telework position. Benefits of working for the State of Florida: Working for the State of Florida is more than a paycheck. We offer an excellent array of benefits, including: u2022 Health insurance (i.e., individual and family coverage) to eligible employees u2022 Life insurance; $25,000 policy is free plus option to purchase additional life insurance u2022 Dental, vision and supplemental insurance u2022 State of Florida retirement options, including employer contributions u2022 Ability to earn up to 104 hours of paid annual leave as a new employee with the State of Florida u2022 Ability to earn up to 104 hours of sick leave annually u2022 Nine paid holidays and 1 personal holiday each year u2022 Opportunities for career advancement u2022 Tuition waivers (accepted by major Florida Colleges/universities) u2022 Student loan forgiveness opportunities (eligibility required) u2022 Training opportunities u2022 Flexible Spending Accounts u2022 Shared Savings Program for select medical services u2022 Lower copays for prescription drugs u2022 Health and Wellness discounts For a more complete list of benefits, please visit For more information about the Bureau of Plan Management Operations, please visit our website at Join us at the Agency for Health Care Administration in fulfilling our mission to provide u201cBetter Health Care for all Floridians.u201d KNOWLEDGE, SKILLS, AND ABILITIES u2022Knowledge of the methods of data collection and analysis for contract compliance and monitoring. u2022Knowledge of and ability to effectively utilize computer skills such as Microsoft Office 2016 (Word, Excel, Outlook, Power Point and Access). u2022Ability to collect, evaluate and analyze data to develop alternative recommendations, solve problems, document workflow and other activities relating to the improvement of operations. u2022Ability to organize data into logical format for presentation in reports, documents and other written materials. u2022 Ability to conduct fact-finding research. u2022Ability to utilize problem-solving techniques. u2022 Ability to work independently. u2022Ability to understand and apply applicable rules, regulations, policies and procedures relating to operational activities. u2022Ability to plan, organize and coordinate work assignments. u2022Ability to make decisions in a timely manner. u2022Ability to establish and maintain effective working relationships with others. u2022Possess effective verbal and written communication skills. u2022Basic knowledge of marketing. u2022Ability to travel with or without accommodations. MINIMUM QUALIFICATIONS REQUIREMENTS One year of professional experience conducting contract /program monitoring or compliance oversight related to a health care program. One year of experience in reviewing data and evaluating that data for contract compliance. One year of marketing experience in a health care related field. LICENSURE, CERTIFICATION, OR REGISTRATION REQUIREMENTS N/A CONTACT: DELVIN GOMEZ 813-350-4839 BACKGROUND SCREENING It is the policy of the Florida Agency for Health Care Administration that any applicant being considered for employment must successfully complete a State and National criminal history check as a condition of employment before beginning employment, and, if applicable, also be screened in accordance with the requirements of Chapter 435, F.S., and Chapter 408, F.S. No applicant may begin employment until the background screening results are received, reviewed for any disqualifying offenses, and approved by the Agency. Background screening shall include, but not be limited to, fingerprinting for State and Federal criminal records checks through the Florida Department of Law Enforcement (FDLE) and Federal Bureau of Investigation (FBI) and may include local criminal history checks through local law enforcement agencies. The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace. Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation. The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act. VETERANSu2019 PREFERENCE. Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veteransu2019 Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veteransu2019 Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veteransu2019 Preference documentation requirements are available by clickinghere (. All documentation is due by the close of the vacancy announcement. Location: TAMPA, FL, US, 33614 Nearest Major Market:Tampa

Created: 2026-02-04