Sales Coordinator - Hotel Indigo Denver Downtown

Why us? Job Close Date: March 2nd, 2026 or until filled Pay: $23-25/hr Why us? Located in Denveru2019s historic Union Station neighborhood, Hotel Indigo Denver Downtown is an upscale hotel with subtle nods to the cityu2019s gold rush roots. Our modern hotel features 180 guest rooms and well-appointed meeting spaces. Additionally, with direct access to I-25 and the RTD Light Rail with service to Denver International Airport, Hotel Indigo is centrally located in the heart of Denveru2019s buzzing downtown corridor. Hotel Indigo offers urban explorers and modern pioneers an immersive outlet to discover Denveru2019s wild past and booming future. Come be a part of the story at Hotel Indigo At Sage we create a culture of belonging. Our team members serve with creativity, and passion. Sage associates execute unforgettable experiences and take pride in our communities. We set new standards in hospitality. Benefits Medical, dental, & vision insurance Health savings and flexible spending accounts Basic Life and AD&D insurance Company-paid short-term disability Eligible to participate in the Companyu2019s 401(k) program with employer matching Employee assistance program Tuition Reimbursement Great discounts on Hotels, Restaurants, and much more. Eligible to participate in the Employee Referral Bonus Program. Up to $1,000 per referral. Job Overview Assist sales managers in obtaining customer satisfaction by performing clerical and administrative duties relating to guest and hotel communications and sales. Responds to telephone and in-person inquiries regarding reservations, hotel information and guest concerns. Responsibilities + Answer sales office phones when sales staff not available. Respond to all sales inquiries accurately, timely and in a professional manner. + Type correspondence, reports and necessary forms i.e. contracts, as well as prepare proposals or other letters as directed. + Coordination of all group and wedding business as contracted by the sales manager/DOS. Contact and provide appropriate follow-up on all signed/contracted business within five (5) working days. Determine and coordinate all needs of the customer. + Responsible for effectively communicating with the various departments to ensure that the meeting and related functions are executed to exceed the clientu2019s expectations. + Account Service and Management: Maintains well documented, accurate, organized and up-to-date file management in order to serve client and employer in the most expedient, organized and knowledgeable manner. + Develops strong customer relationships through appropriate client communication and the use of professional, courteous and ethical interpersonal interaction. + Work with sales personnel to achieve required sales team goals. + Have current knowledge of hotel rates, strategies, discounts and promotions. + Assist with completing any required sales reports. + Develop and effective communication and information system with the hotel team to disseminate details of upcoming group, meeting events and special events in the primary marketing area. + Assist hotel with implementing hotel specific selling strategies. + Promptly, the same day or by 10am the next business day, follows-up on all customersu2019 needs and inquires in an efficient and expedient manner. + Represents themselves and the hotel with the highest level of integrity and professionalism, a service focused approach and a caring, sincere attitude at all times. + Exhibits a positive and involved team attitude to all hotel departments and maintains open communication with all co-workers for the best overall performance of the hotel. + Display a neat, clean and business-like appearance at all times. + Creates monthly social hour calendar with the Director of Sales. + Assists the Sales department with monthly luncheons, client events, etc. + Conduct walk-in tours + Create gift bags for guest traces, VIPu2019s, Hugu2019s, etc. Keep supplies stocked and on hand. + Work with EBC on all group turnover and proper execution of the groups. Qualifications Education/Formal Training High school diploma or vocational secretarial. Experience Previous sales, hospitality, and secretarial experience preferred. Knowledge/Skills + Advanced knowledge/use of Microsoft Word applications: Word, Excel, Publisher and PowerPoint. + Alphabetizing, grammar and punctuation skills. + Standard business letter formats. + Strong editing skills. Physical Demands The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. + Excellent communication skills necessary to communicate clearly with customers and other departments by phone or in person. + Able to read contracts and letters. + Able to use computers. + Excellent attention to detail and multi-tasking skills. + Bending/kneeling - repeated bending and kneeling required while filing + Mobility - must be able to reach all areas of hotel to assist clients. Occasional standing. Occasional carrying and lifting of files and office items up to 25 lbs. Environment General office and hotel environment Salary USD $23.00 - USD $25.00 /Hr. ID: _2026-30316_ Position Type: _Regular Full-Time_ Property : _Hotel Indigo Denver_ Outlet: _Hotel_ Category: _Sales & Marketing_ Min: _USD $23.00/Hr._ Max: _USD $25.00/Hr._ Tipped Position: _No_ _Address_ : _1801 Wewatta St_ _City_ : _Denver_ _State_ : _Colorado_EOE Protected Veterans/Disability

Created: 2026-02-04