Concierge - Pleasanton (Part Time)

About Gap Inc. Our brands bridge the gaps we see in the world. Old Navy democratizes style to ensure everyone has access to quality fashion at every price point. Athleta unleashes the potential of every woman, regardless of body size, age or ethnicity. Banana Republic believes in sustainable luxury for all. And Gap inspires the world to bring individuality to modern, responsibly made essentials. This simple idea—that we all deserve to belong, and on our own terms—is core to who we are as a company and how we make decisions. Our team is made up of thousands of people across the globe who take risks, think big, and do good for our customers, communities, and the planet. Ready to learn fast, create with audacity and lead boldly? Join our team. About the RoleThe Concierge supports Gap Inc.’s Pleasanton workplace by delivering a welcoming, professional, and brand-aligned experience for employees, guests, and partners. This role plays a pivotal part in shaping first impressions and contributing to a positive, well-organized workplace environment.Working in close partnership with the Office Manager, Security, and cross-functional teams, the Concierge supports daily office operations, helps uphold safety protocols, and ensures a consistent, high-quality workplace and visitor experience. Discretion, sound judgment, and attention to detail are essential, as the role may support senior leaders and other key visitors.What Youll DoGreet employees, guests, vendors, and visitors in a warm, professional manner, creating a positive lobby and arrival experience.Manage visitor and vendor check-in processes in accordance with established security and access protocols.Builds relationships with key stakeholders and frequent visitors by delivering a welcoming, professional, and personalized experience.Assist employees with badge access issues in partnership with Security.Respond to inquiries and resolve issues promptly with a service-oriented approach.Support meetings, events, and on-site activities by coordinating logistics and providing day-of assistance as needed.Maintain familiarity with building amenities, services, and daily activities to guide guests and new hires.Monitor lobby and common areas to ensure they remain clean, organized, and welcoming.Maintain up-to-date knowledge of local dining, transportation, and amenities to support visitor needs.Collaborate effectively with cross-functional partners to ensure consistent service delivery.Hours of operation: M-F, 8:30am-2:30pmWho You AreMinimum of 2 years of experience in a customer-facing role within hospitality, workplace services, luxury retail, or a comparable professional environment.Strong commitment to delivering a high-quality, guest-centered experience with professionalism and empathy.Clear, courteous, and effective verbal and written communication.Demonstrates a polished, professional demeanor aligned with company guidelines.Proven ability to handle sensitive situations and information fortable managing multiple priorities in a fast-paced environment.Team-oriented, dependable, and able to build positive working relationships across levels and functions.Strong attention to detail with the ability to follow processes and complete tasks fortable using Microsoft 365 (Outlook, Teams), Zoom, and visitor management systems such as Envoy (or similar).Ability to stand for extended periods (up to 8 hours) and perform job-related physical tasks with or without reasonable accommodation.Willingness to work occasional overtime or weekends as business needs require.Openness to feedback, learning, and continuous improvement.Benefits at Gap Inc. Merchandise discount for our brands: 50% off regular-priced merchandise at Old Navy, Gap, Banana Republic and Athleta, and 30% off at Outlet for all employees. One of the most competitive Paid Time Off plans in the industry. Employees can take up to five 'on the clock' hours each month to volunteer at a charity of their choice. Extensive 401(k) plan with company matching for contributions up to four percent of an employee's base pay. Employee stock purchase plan. Medical, dental, vision and life insurance. See more of the benefits we offer.

Created: 2026-02-05