Automotive Service Manager

7800 Independence Blvd., Charlotte, NC 28227Automotive Service Manager $110,000 - $170,000+ a Year!Drive Results. Lead a Team. Make an Impact.Carolina Volkswagen,one of Charlotte’s most established and well-respected import dealerships, is looking for a motivatedAutomotive Service Managerto lead our service department to the next level. If you're the kind of leader who takes pride in creating smooth processes, building trust with your team, and delivering an exceptional customer experience, this is the role you've been waiting for.You’ll have the tools, support, and autonomy to lead the shopyourway where efficiency, respect, and teamwork are the standard.This is your opportunity to run awell-equipped, high-traffic shopwhere leadership is respected, your voice matters, and your success is supported every step of the way.If you’re asuccessful Assistant Service Managerand want to step up, this is right opportunity.We Offer:$110,000 - $170,000+ a yearMedical, Dental, Vision, and Life InsuranceShort and Long-term Disability Insurance401(k) Plan with Company MatchFlexible Spending AccountPaid time offEmployee discountsAdvancement within the groupResponsibilities - Service Manager:Oversee daily operations in the service department and keep everything running smoothlyProvide support to service advisors and techniciansHandle customer inquiries and concernsCultivate a positive, team-first workenvironment where people want to give their bestEnsure timely completion of service appointmentsand an exceptional customer experienceCollaborate with parts and sales to keep operations seamlessQualifications/Requirements - Service Manager:Previous experience in Automotive Service ManagementExperienced Assistant Service Manager will also be consideredStrong leadership and communication skillsLead by example and bring out the best in your teamAre confident with DMS tools (CDK, Reynolds, etc.) and OEM platformsCommunicate clearly and handle challenges with a calm, solutions-first mindsetValid driver’s license and have and maintain an acceptable, safe driving recordPlease upload your resume. Completing the online assessment will grant you priority consideration!Must pass pre-employment screeningWhy Join Us:Become a key strategic leader within a dealership known for itsintegrity, operational excellence, and customer-first culturePartner with a leadership team that prioritizes clear communication, shared goals, and collaborative decision-makingShape the direction of a flagship Volkswagen store withconsistent volume, strong brand presence, and loyal clienteleJoin a workplace built on respect, high standards, and long-term development where leaders are empowered to leadContribute to an organization that takes pride in steady, sustainable growth and maintaining a positive, performance-driven environmentCarolina Volkswagen is an Equal Opportunity Employer.Applicants must be able to pass pre-employment testing to include MVR, background check and drug screen.

Created: 2026-02-05