Automotive Service Manager

AUTOMOTIVE SERVICE MANAGERDrive Results. Lead a Team. Make an Impact.Automotive Service Management Experience RequiredA well-established dealership in the greater Canonsburg / Pittsburgh market is looking for a skilled, motivatedAutomotive Service Managerto lead our service department to the next level. If you're the kind of leader who takes pride in creating smooth processes, building trust with your team, and delivering an exceptional customer experience, this is the role you've been waiting for.You’ll have the tools, support, and autonomy to lead the shopyourway where efficiency, respect, and teamwork are the standard.This is your opportunity to lead a well-run, fully supported service operation where your expertise is trusted, your input shapes the department, and your success is backed by a team that’s invested in you.Benefits:Competitive Pay PlanMedical, Dental, Vision, and Life InsuranceShort and Long-term Disability Insurance401(k) Plan with Company MatchPaid time offEmployee discountsAdvancement within the groupResponsibilities -Service Manager:Oversee daily operations in the service department and keep everything running smoothlyLead and develop a high-performing team of technicians, advisors, and support staffCultivate a positive, team-first workenvironment where people want to give their bestEnsure top-tier repair quality, fast turnaround, and an exceptional customer experienceManage workflow, technician dispatch, and productivity targetsHandle warranty processes, OEM compliance, and customer escalations professionallyTrack and improve KPIs—hours per RO, ELR, CSI, and overall profitabilityCollaborate with parts and sales to keep operations seamlessQualifications/Requirements - Service Manager:Service Management experience at a franchise dealershipLead by example and bring out the best in your teamKnow how to balance efficiency with quality and customer careUnderstand flat rate systems, workflow management, and technician motivationAre confident with DMS tools (CDK, Reynolds, etc.) and OEM platformsCommunicate clearly and handle challenges with a calm, solutions-first mindsetValid driver’s license and have and maintain an acceptable, safe driving recordMust pass pre-employment screeningWe are an Equal Opportunity Employer.All qualified applicants are considered regardless of ethnicity, nationality, gender, veteran or disability status, religion, age, gender orientation or other protected status.

Created: 2026-02-05