Member Services

Description We are looking for a dedicated and detail-oriented individual to join our Member Services team in Vandalia, Ohio. This contract-to-permanent position involves providing exceptional customer service, managing member-related tasks, and ensuring accurate data processing. The ideal candidate will thrive in a fast-paced environment and possess strong organizational skills. Responsibilities: u2022 Input and update member information accurately in the portal, ensuring confirmation of successful submissions. u2022 Communicate effectively with vendors and representatives to address inquiries and resolve issues. u2022 Process enrollments and maintain eligibility records with precision. u2022 Generate and analyze reports to support operational needs. u2022 Handle scanning and indexing of important documents for efficient recordkeeping. u2022 Distribute incoming mail and manage correspondence in a timely manner. u2022 Answer inbound calls to assist members with inquiries and provide solutions. u2022 Schedule appointments and coordinate follow-ups as needed. u2022 Utilize Microsoft Excel and Word for documentation and reporting purposes. u2022 Respond to emails professionally and promptly to ensure effective communication. For immediate consideration, call 937.224.8326. Requirements u2022 Proven experience in customer service roles, preferably in a member services environment. u2022 Proficiency in data entry with a high level of accuracy. u2022 Strong communication skills, both written and verbal, for email correspondence and phone interactions. u2022 Familiarity with Microsoft Excel and Word for documentation and reporting. u2022 Ability to manage multiple tasks efficiently and prioritize responsibilities. u2022 Experience in scheduling appointments and maintaining organized records. u2022 Comfortable working independently and collaboratively in a team setting. u2022 Knowledge of order entry processes and procedures is a plus. TalentMatchu00ae Robert Half is the worldu2019s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app ( and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. u00a9 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking u201cApply Now,u201d youu2019re agreeing to Robert Halfu2019s Terms of Use ( and Privacy Notice (.

Created: 2026-02-05