Technical Help Desk Analyst

Job Description A client of Insight Global is looking for a PC/Desktop Support technician to work onsite 5 days a week in Columbus, Ohio. Seeking PC Technician with primary responsibilities around desktop support, imaging and customers service. Performs basic workstation troubleshooting and maintenance by collection of information to respond and or resolve routine tier 1 & 2 problems. May be used from time to time to support the ITS Call Center when needed. Basic Duties u2022 Provides telephone support related to networking or connectivity issues. u2022 Install and perform minor repairs to hardware, software, or peripheral equipment, following design or installation specifications. u2022 Provides basic diagnosis, analysis and resolution of issues and customers). u2022 Independently images and or reimages equipment in preparation for deployment. pay rate: 25-30/hr We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: Skills and Requirements A client of Insight Global is looking for a PC/Desktop Support technician to work onsite 5 days a week in Columbus, Ohio. Seeking PC Technician with primary responsibilities around desktop support, imaging and customers service. Performs basic workstation troubleshooting and maintenance by collection of information to respond and or resolve routine tier 1 & 2 problems. May be used from time to time to support the ITS Call Center when needed. Basic Duties u2022 Provides telephone support related to networking or connectivity issues. u2022 Install and perform minor repairs to hardware, software, or peripheral equipment, following design or installation specifications. u2022 Provides basic diagnosis, analysis and resolution of issues and customers). u2022 Independently images and or reimages equipment in preparation for deployment.

Created: 2026-02-05