Sr Coordinator - Loyalty

Why Work for Frontier Airlines?At Frontier, we believe the skies should be for everyone. We deliver on this promise through our commitment to Low Fares Done Right. This is more than our tagline - its our driving philosophy. Every member of Team Frontier has an important role to play in bringing this vision to life. Our successful business model allows travelers to take advantage of our fast-growing route network while our bundled and unbundled pricing options allow our customers to personalize their travel experience and only pay for the services they need - saving them money along the way.What We Stand ForLow Fares Done Right is our mission and we strive to bring it to life every day. Our ‘Done Right promise means delivering not only affordable prices, but making travel friendlyand easy for our customers. To do this, we put a great deal ofcareinto every decision and action we take. We must be efficient with the use of our resources and make smart decisions about how we run our business. We must also innovate and bepioneers- were not afraid to try new things. While our business requires us to fly high in the air, we also consider ourselvesdown-to-earthin our approach, creating a warm and friendly experience that truly demonstrates Rocky Mountain Hospitality.Work PerksAt Frontier, we like to think were creating something very special for our team members. Work is why were here, but the perks are nice too:Flight benefits for you and your family to fly on Frontier Airlines.Buddy passes for your friends so they can experience what makes us so great.Discounts throughout the travel industry on hotels, car rentals, cruises and vacation packages.Discounts on cell phone plans, movie tickets, restaurants, luggage and over 2,000 other vendors.Enjoy a ‘Dress for your Day business casual environment.Flexible work schedules that support work/life balance.Total Rewards program including a competitive base salary, short term incentives, long-term incentives, paid holidays, 401(k) plan, vacation/sick time and medical/dental/vision insurance that begins the 1stof the month following your hire date.We play our part to make a difference. The HOPE League, Frontier Airlines non-profit organization, is dedicated to providing employees financial assistance during catastrophic hardship.Who We AreFrontier Airlines is a leading ultra-low cost carrier headquartered in Denver, Colorado. With a mission to deliver Low Fares Done Right, the company provides affordable, convenient and accessible air travel throughout the U.S., Caribbean, Mexico and Latin America. Frontiers highly fuel-efficient, all-Airbus fleet is among the youngest and most modern of any carrier within the U.S. That, combined with the airlines many weight-saving initiatives and focus on operational efficiencies, makes Frontier Americas Greenest Airline. Each Frontier Airlines plane tail features a special animal with a unique name and backstory. Many of the featured species are endangered or threatened, part of the airlines commitment to underscore and raise awareness for their plight. Frontier serves approximately 100 destinations throughout North America and operates 500-plus daily flights, on average. The airline employs more than 7,000 team members and has crew bases in more than a dozen U.S. cities. Frontier Airlines., Inc., is a subsidiary of Frontier Group Holdings, Inc. (NASDAQ: ULCC). Frontier is the most fuel-efficient of all major U.S. carriers when measured by ASMs per fuel gallon consumed.What Will You Be Doing?The Senior Coordinator, Loyalty is responsible for leading select communications, marketing and reports across all channels to support the Frontier Airlines Discount Den and GoWild! programs, as well as occasional support for the Co-Brand Credit Card or Frontier Miles programs. This position will be responsible for the execution of strategic marketing plans, per the direction of the Manager, Loyalty Products and Director of Loyalty Growth & Strategy.Essential FunctionsWith the Manager, Loyalty Products, identify opportunities and lead Frontiers tactical marketing strategy to support the various loyalty partners in the development, testing and execution of marketing campaigns including: direct mail, email, insert production, statement messaging, airport signage, internet, social media and the in-flight channelLeads facilitating discussions between the Frontier team and the partner for all strategy and tactical components of the programIdentify, recommend and support new marketing channels and opportunities for Discount Den, GoWild! and the credit card program and other partnersOversee production and printing of physical marketing and support materials while ensuring on-time distribution of these materials via comat or other shipping methodsSupport other Loyalty Marketing initiatives as neededQualificationsBachelors degree with emphasis in marketing or equivalent area of study2-5 years in sales, marketing and/or communications or related fieldKnowledge of airline and credit card marketing, as well as frequent flyer program rules and proceduresAdvanced Excel and PowerPoint for analytics and presentationsFamiliarity with HTML, SQL or JSON coding preferredAbility to manage multiple priorities and manage marketing projects, production schedules, and promotional events, while consistently meeting deadlinesMust have good attention to detail for copy proofing/editingExceptional presentation and oral communication skillsExceptional writing and copy editing skillsAbility to work collaboratively with other departments, partners and staffAbility to manage multiple contractors/trainersStrong corporate vendor development and relationship building skillsAbility to travel 50% of timeKnowledge, Skills and AbilitiesComfortable receiving feedback and quickly change course based on business needsTeam player who can work collaboratively with other departments, partners and marketersMust have excellent communication and interpersonal skillsMust be self-motivated, self-starter, have a sense of urgency and extremely well-organizedAbility to work with minimum supervision in a collaborative team environmentMicrosoft office product skills including Excel and PowerPointAbility to meet deadlines while working in a fast-paced, changing environmentMust exercise sound business judgment and handle confidential information with sensitivityMust be a team player with ability to work on several projects at a timeMust be comfortable working around the airports both above and under wing when neededEquipment OperatedStandard office equipment, including PC, copier, fax machine, printerWork EnvironmentTypical office environment, adequately heated and cooledPhysical EffortGenerally, not required.Supervision ReceivedConsiderable Latitude: The incumbent establishes methods and procedures for attaining specific goals and objectives, and receives guidance in terms of broad goals. Only the final results of work are typically reviewed.Positions SupervisedNoneSalary Range: $58,394 - $77,508. Please note: this posting has a closing date of on or before midnight 6.30.25 MT. Workplace PoliciesDisclaimer: The above statements are intended only to describe the general nature and level of work required of the referenced position; they are not intended to be an exhaustive list of all responsibilities, duties, and skills required of individuals in this position. Please be advised that duties and expectations of this position may be subject to change.Frontier Airlines, Inc. is an equal opportunity employer and, as such, is committed to providing equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, national origin, age, marital status, veteran status, sexual orientation, gender identity or expression, disability status, pregnancy, genetic information, citizenship status or any other basis protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.Frontier Airlines is a Zero Tolerance Drug-Free Workplace. All prospective DOT safety-sensitive employees are subject to pre-employment testing for the following drugs and their metabolites: Marijuana, Cocaine, Amphetamines, Opioids and Phencyclidine (PCP). Further, any DOT safety-sensitive job applicant who is found to have tested positive on any required drug or alcohol test at a former employer will be considered ineligible for employment with Frontier.Colorado Residents: In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

Created: 2026-02-05