Registered Nurse Performance Improvement Program ...
Veterans Affairs, Veterans Health Administration - Baltimore, MD
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Summary The Performance Improvement (PI) Program Manager collects data, monitors staff compliance with relevant policies, directives, and standards, provides reports detailing trends, and provides direct staff support to all services in planning, designing, integrating, implementing, modifying, and administering, a comprehensive quality management program area. Responsibilities The Nurse Program Manager (PM) Supervisor Registered Nurse (RN) executes position responsibilities that demonstrates leadership, experience, and creative approaches to the management of program aspects. The PM demonstrates performance and leadership that is broad enough to impact the standard of care and safety of staff while caring for all patients throughout the continuum of care. Accountable for planning, organizing, directing, and evaluating the program and the staff who support it. The PM is responsible for leading a facility wide program for all services within the organization that meets the requirements of National Directives. They will oversee the provision of staff education, orientation, competencies and providing quality improvement consultation related to the program. Demonstrates leadership in delivering and improving holistic care through collaborative strategies with others. Evaluates practice in an ongoing process, based on best evidence. Provides peers with informal constructive feedback for improvement. Fosters a safe and supportive environment conducive to the professional development of healthcare professionals. Contributes professional nursing perspective in discussions with the interdisciplinary team. Partners with others to effect change and produce optimal outcomes. Shares educational findings, experiences, and ideas with peers. Questions clinical practices for the purpose of providing evidence-based care. Participates in activities and strategies to sustain evidence-based-practice. The PM continuously evaluates the program, collecting and submitting facility performance measures. Participates in quality improvement activities for nursing and develops performance measures to ensure programmatic outcomes are successful. Ensures the organization's strategic plan, mission, vision, and values are understood by the team and integrated into the strategies, goals, objectives, work plans and products, and services. Communicates and evaluates assignments, projects, problems to be solved, actionable events, milestones, and/or program issues under review, and time frames for completion. Demonstrates proficiency in leadership based on sound judgment, critical thinking, and deliberate planning. Leads discussions with facility leaders regarding program goals and requirements to meet the operational needs of the facility and program. Provides strategic advice and recommendations, while collectively collaborating with the program staff to develop solutions to complex issues and reporting actions to leadership. VA offers a comprehensive total rewards package: VA Nurse Total Rewards Pay: Competitive salary, regular salary increases, potential for performance awards Paid Time Off: 50 days of paid time off per year (26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year) Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement) Licensure: 1 full and unrestricted license from any US State or territory Work Schedule: 8a-430p Telework: ADHOC only Relocation/Recruitment Incentives: Not Authorized Permanent Change of Station (PCS): Not Authorized Whole Health is an approach to health care that empowers and equips people to take charge of their health and well-being and live their life to the fullest. The VA is committed to Whole Health and values Veteran and Employee health and wellbeing. As a VA employee, you will practice Whole Health in an environment that supports personalized and proactive care. Requirements Conditions of Employment U.S. Citizenship; non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy. All applicants tentatively selected for VA employment in a testing designated position are subject to urinalysis to screen for illegal drug use prior to appointment. Applicants who refuse to be tested will be denied employment with VA. Selective Service Registration is required for males born after 12/31/1959. Subject to background/security investigation. Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment. Must pass pre-employment physical examination. Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP). You may be required to serve a probationary period. Complete all application requirements detailed in the
Created: 2026-02-05