Creative Services Project Manager

The Creative Services Project Manager will report to the Vice President, Creative Services and is based out of the Atlanta, Georgia, Home Office in Sandy Springs for three days a week and remotely for two days a week. The ideal candidate will serve in two main roles: Management and governance of Bynder, our digital asset management system: Manage effective asset organization, including file-naming structure, taxonomy and metadata/tagging system Set up collections and landing pages Manage/edit our Brand Guidelines and our Brand Center Oversee platform administration - users, roles, and asset groups Train our marketing and communications network on how to use the platform (quarterly) Be the liaison between Smurfit Westrock and the vendor handling any issues that may arise Management of major project/campaign workflows: Lead the planning, execution and delivery of multiple creative projects and campaigns. Distribute assignments to creative teams based on roles and responsibilities, workload, skill sets and deadlines. Define project scope, objectives, timelines and deliverables in collaboration with internal customers and creative team. Develop and maintain a design concept deck, updating information based on meetings and assets developed. Facilitate communication between the creative team and internal customers to maintain project momentum and stay on track. Proactively identify and mitigate project risks, addressing roadblocks before they impact deadlines. Review all deliverables prior to sending them to customers ensuring they meet quality standards and align with customer goals. Maintain an up-to-date schedule of all active and upcoming projects, tracking progress and deadlines. Manage project management tool () to streamline workflow, including communications, files and approvals. Conduct regular check-ins with teams to adjust priorities as needed and provide weekly report to Vice President, Creative Services. Conduct post-project evaluations and document lessons learned. Please note: The ideal candidate requires extreme attention to detail and sense of urgency, and excellent communications and customer service skills as they will be a main team contact between the Creative Services team and our internal customers. Skills and Experience The ideal candidate has proven experience in: Possess extreme attention to detail and a sense of urgency, ensuring timely and accurate project completion. Demonstrate ability to be resourceful and solve problems. Be able to multitask, organize and collaborate effectively. Juggle a wide variety of requests from customers with competing deadlines. Have strong decision-making and prioritization skills to make sure everything runs smoothly. Be highly organized to schedule, monitor and adjust deadlines and resources as needed. Have excellent people management skills, fostering a collaborative and productive team environment. Know how to effectively communicate requests and assignments from customers to their team, ensuring content creators meet deadlines, following up when necessary, pushing back on unrealistic client requests and ensuring overall project satisfaction. Experience with project or traffic management in an agency setting preferred. Previous experience with or similar project management platform is preferred. Ability to successfully navigate and achieve results in a high-performing, fast-paced and sometimes ambiguous environment. Smurfit Westrock (NYSE:SW) is a global leader in sustainable paper and packaging solutions. We are materials scientists, packaging designers, mechanical engineers and manufacturing experts with a shared purpose: Innovate Boldly. Package Sustainably. Guided by our values of safety, loyalty, integrity, and respect, we use leading science and technology to move fiber-based packaging forward. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by state or federal law.

Created: 2026-02-05