Collections Billing Associate

Overview Scope of Responsibilities : The Administration Billing Associate is responsible for identifying, researching, rectifying, and maintaining accurate balances Job Summary: The following are the duties performed by employees in this classification. Responsibilities Job Duties: + Face-sheet and census entry to ensure accurate billing. + Verifying primary and secondary insurance coverage on residents. + Provide customer service and problem resolution to facilities and residents. + Account reconciliation and account refund requests + Complex account reconciliation + Account adjustments, bad debt processing + Third party, Medicare, Managed Care, and private billing, claim corrections and follow-up + Track and re-bill pending Medicaid accounts + Re-bill claims as needed + Identify pattern problems (improper patient demographic data entered, Insurance information not entered, etc). Initiate corrective action plan and notify management. + Maintain accurate records of all work performed on an account to include letters, telephone conversations, charges payments, etc. + Recognize and rectify any errors made within an account + Set up Lawson accounts for facility and private pay + Month-end closing process + Re-bill claims to improve reimbursement from NETRX reporting + Assist in special projects as required + Works with minimal supervision + May assist in orienting and training new employees + Responsible for completing all mandatory and regulatory training programs + Perform other duties as assigned Qualifications Attendance Requirements: + Must be available, and on-time for scheduled work shifts Educational Requirements: + Required: High School Diploma or GED + Preferred: Associates Degree or Higher in Accounting or related field Experience: + Preferred: Experience in Accounts Receivable Department or Collections preferred, but not required Required (Vermont Employees): + Registered with the State of Vermont as a Pharmacy Technician Job Skill Requirements: + Assertive interpersonal communication skills + Strong understanding of computer technology Behavioral Traits Required: + Cooperation: Must work harmoniously and effectively with fellow employees, supervisors and others you are in contact with + Initiative: Must work within supervision guidelines and assume additional responsibilities + Flexibility: Must be willing to work variable work schedules, assist others as requested and available, and be willing to perform all assigned work + Adaptability: Must respond to new situations in a positive way, accept change, support new ideas, master new routines and grasp explanations, apply current knowledge in new environments and experiences + Involvement: Must enjoy the demands of the job and work with interest and enthusiasm + Customer Service: Must provide appropriate customer service (for Kinney customers, fellow employees and business partners), listen attentively to their needs and respond appropriately + Safety: Must take care of equipment and employ good safety habits + Leadership: Must gain acceptance of ideas and accomplish goals through subordinates, peers and teams Compensation: $18.00-22.00 an hour The final offer will be determined after careful consideration of multiple factors such as relevant skills, years of experience and education. KPH Healthcare Services, Inc. is a multistate organization and abides by all local, state and federal regulations as it pertains to minimum wage requirements. Connect With Us ( Job Locations _US-NY-Rochester_ Posted Date _9 hours ago_ _(2/3/2026 11:10 AM)_ _Requisition ID_ _2026-15276_ _# of Openings_ _3_ _Category_ _Accounting/Finance_ _Location : Location_ _US-NY-Rochester_

Created: 2026-02-05