COMMUNITY LIAISON

COMMUNITY LIAISON Print ( Apply ufeff COMMUNITY LIAISON Salary $1,940.00 - $3,587.00 Biweekly Location 611 Walker Street Job Type Full Time Job Number 38099 Department Solid Waste Management Opening Date 02/03/2026 Closing Date 2/10/2026 11:59 PM Central + Description + Benefits + Questions POSITION OVERVIEW Applications Accepted From: All Persons Interested Division: Administration Section: Community Outreach Reporting Location: 611 Walker Street Workdays & Hours: Monday - Friday 8:00am - 5:00pm Subject to change DESCRIPTION OF DUTIES/ESSENTIAL FUNCTIONS The purpose of the Solid Waste Management Department (SWMD) is to provide solid waste services to the citizens of Houston through the collection, disposal, and recycling of discarded material in a manner that is safe, efficient, environmentally sound, and cost-effective. As a working Community Liaison, the selected candidate will develop and coordinate community centered services and programs that are responsive to the existing and emergent community needs. Act as liaison between residents and city departments, resolving service issues and coordinating resources. Responsibilities: + Build long-term partnerships with neighborhood groups, schools, and local organizations to promote department initiatives + Attend and organize public outreach events, ensuring the communities concerns were addressed effectively. + Attend and represent the department at community meetings, town halls, and City Council sessions. + Serve as the primary point of contact between city departments and community members, neighborhood associations, and civic groups. + Coordinate with internal departments (e.g., Solid Waste, Public Works, Parks, and Police) to address local issues and service requests. + Assist with Planning and implementing community outreach programs, events, and public engagement campaigns. + Provide timely updates to residents on city projects, pick up schedules, or service changes affecting their neighborhoods. + Prepare reports, summaries, and briefings for the department leadership on community issues, trends, and feedback. + Respond to citizen inquiries with professionalism, ensuring accurate information. + Maintain detailed records of community interactions, request and follow-up actions for reporting and accountability + Promote awareness of city programs, resources, and opportunities for resident involvement + Monitor and evaluate community engagement efforts, recommending improvements for outreach effectiveness WORKING CONDITIONS Position requires stooping and bending, lifting of library materials up to 20 pounds. Must be able to move freely throughout the library to file/retrieve library materials. Must be able to effectively communicate orally and in writing. MINIMUM REQUIREMENTS EDUCATIONAL REQUIREMENTS Requires a Bachelor's degree in Liberal Arts, Business Administration or a related field. EXPERIENCE REQUIREMENTS Two (2) years of experience in community organizational work, resource and referral services, or a closely related field are required. Professional experience related to the type of work to be performed may substitute for the education requirement on a year-for-year basis. LICENSE REQUIREMENTS A valid driver license and compliance with the City of Houston's policy on driving (AP 2-2). PREFERENCES Preference shall be given to eligible veteran applicants provided such persons possess the qualifications necessary for competent discharge of the duties involved in the position applied for, such persons are among the most qualified candidates for the position, and all other factors in accordance with Executive Order 1-6. + At least one (1) year of community outreach experience is preferred GENERAL INFORMATION SELECTION/SKILLS TESTS REQUIRED None However, the Department may administer a skill assessment evaluation. SAFETY IMPACT POSITION Yes If yes, this position is subject to random drug testing and if a promotional position, candidate must pass an assignment drug test. Pay Grade 18 SALARY INFORMATION Factors used in determining the salary offered include the candidate's qualifications as well as the pay rates of other employees in this classification. APPLICATION PROCEDURES Only online applications will be accepted for this City of Houston job and must be received by the Human Resources Department during active posting period. Applications must be submitted online at: To view your detailed application status, please log-in to your online profile by visiting: or call 832-393.6079. If you need special services or accommodations, call 832-393-6079 (TTY 7-1-1). If you need login assistance or technical support call 855-524-5627. Due to the high volume of applications received, the Hiring Department will contact you directly, should you be selected to advance in our recruitment process. All new and rehires must pass a pre-employment drug test and are subject to a physical examination and verification of information provided. EOE - Equal Opportunity Employer The City of Houston is committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, genetic information, veteran status, gender identity, or pregnancy. The city offers a competitive benefits program, including competitively priced health coverage and a defined contribution pension plan. Benefits include: + Medical + Dental + Vision + Wellness + Supplemental Insurance + Life insurance + Long-term disability + Retirement pension + 457 deferred compensation plan + Employee Assistance Program + 10 days of vacation each year + 13 city holidays, plus one floating holiday + Compensable Sick Leave + Personal Leave + Flexible schedules + Hybrid-Telework for eligible positions + Professional development opportunities + Transportation/parking plan + Section 125 pretax deductions + Dependent Care Reimbursement Plan + Paid Prenatal, Parental and Infant Wellness Leaves + Healthcare Flexible Spending Account For plan details, visit 01 Are you a veteran who served on active duty in the Armed Forces (United States Army, Navy, Air Force, Marine Corps, or Coast Guard) for more than 90 consecutive days and received either an honorable discharge or a general discharge under honorable conditions? + Yes + No 02 Which of the following education and experience do you have? + High School Diploma /GED AND LESS THAN (6) six years of verifiable experience in community organizational work, resource and referral services + High School diploma/GED AND (6) six years of verifiable experience in community organizational work, resource and referral services + Associate degree AND less than (4) four years of verifiable experience in community organizational work, resource and referral services. + Associate degree AND (4) four years of verifiable experience inn community organizational work, resource and referral services. + Bachelor's degree AND less than (2) two years of verifiable experience in community organizational work, resource and referral services + Bachelor's degree or higher AND (2) two years of verifiable experience community organizational work, resource and referral services + None of the above 03 Which of the following do you have the most experience with? (Check all that apply) + Social Work or social service referrals + Working with collection, disposal, and recycling of discarded material + Assisting environmental in crisis + Working with city populations + Solid Waste experience + No experience working with communities 04 Please describe your experience with community organizational work and resource and referral services. If you have no experience, please put N/A. 05 Customer service jobs such as this one can often involve stressful interactions with customers on a daily basis and require dealing with people who may become upset with you or be disruptive and confrontational. How comfortable are you with diffusing these types of interactions? + Very Comfortable (I remain calm and enforce rules consistently and feel empowered to call police when necessary) + Comfortable (I seek assistance for more difficult situations) + Very Uncomfortable (I donu2019t feel comfortable in high-stress situations and seek backup often or delegate to someone else) 06 Which of the following languages do you speak, read and write fluently? (Check all that apply) + English + Vietnamese + Spanish + Chinese + Arabic + French + Other languages + I am not bilingual 07 How many years of professional community outreach experience do you have? + Less than 1 year + 1 years but less than 2 years + 2 years but less than 3 + 3 years or more Required Question

Created: 2026-02-05