Manager, Non-Credit and CTE Recruitment
MSCCN - Philadelphia, PA
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u00a0Posting DetailsPosition Information Position TitleManager, Non-Credit and CTE RecruitmentRequisition NumberSCA00883General DescriptionThe Manager of Non-credit and CTE Recruitment provides dynamic and innovative leadership in advancing student recruitment and admissions strategies designed to meet the recruitment, outreach, operational and enrollment goals for non-credit and career and technical education (CTE) programming at the College. The Manager is responsible for managing a comprehensive admissions program for the College's non-credit and CTE programs. The Manager is also responsible for oversight and supervision of staff members within the unit, including the continuous improvement of systems and processes designed to meet non-credit and CTE enrollment goals. The Manager reports to the Director, Admissions and Enrollment Management, with a dotted line reporting structure to the Executive Director, Career and Advanced Technology Center (CATC).College IntroSuccess starts at Community College of Philadelphia. Innovators and difference makers work at Community College of Philadelphia. Diversity thrives at Community College of Philadelphia. We are a college that is committed to promoting a work environment that attracts and retains talented and diverse faculty and staff. We challenge each other and ourselves to achieve at the highest level while contributing to the mission of the College and the betterment of Philadelphia. We value and support an intellectually dynamic community to prepare our students for global citizenship. Join us and become a part of a community that has long been and will continue to be generators of generational chance in this city and munity College of Philadelphia is an open-admission, associate-degree-granting institution which provides access to higher education for all who may benefit. Its programs of study in the liberal arts and sciences, career technologies, and basic academic skills provide a coherent foundation for college transfer, employment and lifelong learning. The College serves Philadelphia by preparing its students to be informed and concerned citizens, active participants in the cultural life of the city, and enabled to meet the changing needs of business, industry and the professions. To help address broad economic, cultural and political concerns in the city and beyond, the College draws together students from a wide range of ages and backgrounds and seeks to provide the programs and support they need to achieve their goals.Specific Responsibilities- Manage lead generation for credit and non-credit CTE programs at the College.- Provide enrollment support to prospective credit and non-credit CTE students.- Coordinate recruitment programming on and off campus in partnership with the general recruitment team.- Connect prospective students for the College's other programs to the general recruitment team.- Partner with leadership from Institutional Effectiveness, Enrollment Management, Workforce Development and the Executive Director of the CATC on developing and measuring enrollment goals and strategies for the College's credit and non-credit CTE programs.- Collaborate with other Enrollment Management departments (i.e. Records and Registration, Financial Aid, Veterans' Resource Center) to support a cohesive non-credit and CTE enrollment strategy.- Partner with Institutional Advancement, Student Tuition Services and Financial Aid to identify funding opportunities for students enrolled in the College's credit and non-credit CTE programs and address barriers to accessing these funds.- Provide feedback/recommendations to assist the Director, Admissions and Enrollment Management in identifying opportunities for enrollment growth and innovation.- Design and implement evidence-based multi-year strategic recruitment plans directed at attracting targeted cohorts to the College.- Work with the CRM Communications Coordinator to dev lop communication plans designed to attract targeted cohorts to the College.- Collaborate with Marketing and the External Relations team and other constituents to implement appropriate marketing tools to attract targeted cohorts to the College.- Coordinate processes and activities that ensure prospective students receive timely and exemplary service during the recruiting and admissions processes.- Utilize technology to meet enrollment goals including managing CRM software and implementing social media-based tools/strategies.- Compile and analyze recruitment and admissions statistical reports, including but not limited to studying zip code and other demographic trends, and marketing and advertising outcomes.- Participate in all phases of personnel management including the selection, supervision, training and evaluation of administrative and classified staff to provide the department with a knowledgeable and effective workforce.- Serve on the Enrollment Activities Team, standing committees, task forces, and other college leadership teams as appointed.- Maintain sensitivity, understanding and respect for a diverse academic environment, inclusive of students, faculty, and staff of varying social, economic, cultural, ideological, and ethnic backgrounds.u00a0Minimum Qualifications- Bachelor's degree from an accredited institution of higher education required.- Five (5) years of progressively responsible experience in higher education admissions or a related enrollment services delivery area required.- Proficiency with Microsoft Office applications and familiarity with enterprise-wide software required.- Proficiency with CRM software required.- Solid awareness and application of enrollment management trends related to achieving enrollment goals that includes use of technology and social media based tools required.- Demonstrated ability to make data-driven decisions required.- Strong commitment to a customer service environment and development of innovative solutions required.- Ability to demonstrate a collaborative approach to problem resolution required.- Ability to be proactive in improving services through direct outreach to students and external partners required.- Strong verbal and written communication skills required.- Ability to present workable resolutions to student and staff problems required.u00a0u00a0Preferred Qualifications- Master's degree preferred.- Experience supervising the work of others preferred.- Management experience in a collective bargaining environment preferred.- Banner experience preferred.- Knowledge of Slate is preferred.- Demonstrated excellent leadership skills and the ability to manage and lead staff preferred.- Understanding of Web analytics and social media marketing preferred.- Bilingual in Spanish preferred.u00a0Work LocationMain CampusBenefits SummaryBenefits:
Created: 2026-02-05