Product Manager - Customer Data and Gen AI

Important Application Submission Information In order to ensure your application is successfully received before the job posting expires, please submit your application by 11:59 PM on Thursday, February 5, 2026 More than a career - a chance to make a difference in people's lives. Build an exciting, rewarding career with us u2013 help us make a difference for millions of people every day. Consider joining the Duke Energy team, where you'll find a friendly work environment, opportunities for growth and development, recognition for your work, and competitive pay and benefits. Position Summary: Directly responsible for multiple products within a portfolio and/or management responsibilities of Product Owners aligned to a specific value-stream, workflow, customer journey or product family. Provides leadership and has accountability for successfully defining and delivering products that anticipate the needs of customers/workers/users, delivering results against P&L objectives. This position is highly involved in the funding management and budgeting processes for portfolio. Responsibilities: + May perform management duties related to the supervision of Product Owners and Product Analysts + Lead the product planning process. Gathers input from users/customers/stakeholders to create long-term strategy. Sets direction and priority. + Performs stakeholder management, user/market segmentation, competitive analysis, product funding requests, release planning and business case realization (product P&L). + Collaborate with the organization on vision, strategy, decisioning, tactical execution, and measurement systems + Develop and implement new product introduction and roll-out strategy, plans, and content with cross-functional teams and leaders. + Effectively communicate the value of the workflow/journey/family, and the products within it, to stakeholders Required/Basic Qualifications + Bacheloru2019s degree + In addition to required degree, six (6) or more years related work experience + In lieu of Bacheloru2019s degree(s) AND six (6) or more years related work experience listed above, High School/GED AND ten (10) or more years related work experience Additional Preferred Qualifications + 7 or more years working in the utility industry + Experience as a Senior or Lead Product Owner + Agile Product Owner certification + SAFe certification, preferably SAFE 6.0 + + Experience leading delivery of data lakes of massive scale on Cloud infrastructure + Experience leading delivery of machine learning or AI models + Experience leading and supporting customer-facing digital technologies + Experience leading integration of vendor technologies in SaaS and/or COTS models. + Familiarity with Customer Technology PMO artifacts and expectations +

Created: 2026-02-05