Jackson Park Golf Course Cashier/Server
Troon Golf - Seattle, WA
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We are looking for driven, friendly, individuals with great customer service skills to help enhance our guest experiences at our establishment. The Cashiers are the first contact our guests have when entering the facility, or when calling for information about restaurants, banquets, events, and golf. They are truly our ambassadors and should live by the rule that you only get one chance to make a first impression. Cashiers take orders, and payments, provide information, greet, seat, and follow up on guest service. Some basic food preparation and cooking may be required as well. GoalCashiers fulfill the mission by providing personal, engaging, and knowledgeable service in a teamwork environment.Mission, Vision, Guiding Principles, ValuesCaring - we demonstrate and coach a caring attitude towards our guests and each otherSalesmanship - confidence comes from knowing our products, sales, and service from the inside out. We work to resolve any issues that keep us from resolving these issuesTeamwork -Together, Everyone Achieves Mission, and MoreJob Knowledge - we promote an understanding with each team member, that excellence in job knowledge is the first step in creating TEAMLeadership - We identify problems, but work on the solution (what should be)CaringGuests are greeted immediately in a warm friendly and engaging mannerWe check back to make sure every guest receives a great meal and serviceWe grant special requests whenever possibleWe reinforce our guest choices in a positive mannerWe solve problems, regardless of who creates themWe say 'goodbye to every guest, in a genuine manner, whenever possible, and invite them to return.SalesmanshipWe know our menus and daily specials inside and out and are proud of what we serveWe are familiar with golf events and events scheduled at our facilitiesWe merchandise ourselves (grooming, uniform standards, and appearance) appropriate to the concept and restaurant standardsAll menus, specials, and point-of-sale materials are current and in perfect conditionWe maintain the restaurant in like new conditionWe do ongoing side work to keep our restaurant fresh and ready to goTeamworkWe bring other team members into solutions - eliminating back-of-the-house/front-of-the-house (boh/foh) barriersWe freely give away what has been learned to others, knowing it makes the team stronger as a wholeWe help whenever necessary and when time permits with jobs outside of our ownWe never leave stations empty-handedWe clean as we goHot food is the priorityWe seat guests whenever possibleLeadershipWe understand that every team member has valueWe identify problems but strive to work on solutionsBeing a leader means consistently acting on our mission, and vision and guiding principalsWe are guest centered and focused always during openingPosition DutiesUnderstands functions of Point of Sale (POS )/ Phone systemDemonstrates Proper Cash Handling and turn-in standardsUnderstands and demonstrates proper side work and cleanliness standardsDemonstrates proper service sequence with guests and understandsUnderstand dining room flow mechanicsUnderstand reservation proceduresUnderstand how to communicate banquet information and take preliminary bookingsFully understand Washington State Liquor Control Board (WSLCB) liquor control and over-consumption policies - is extremely watchful of guest over service and alerts manager when there are problemsUnderstand and demonstrate tray serviceUnderstands and demonstrates proper table setup and resetting proceduresUnderstands and demonstrates proper service techniques (serving, plate removal, wine service, etc).HoursMust be able to work a variety of hours depending on business need and seasonality (mostly work weekends and seasonal work in this position)Benefits:Hourly rate $21.30Employee Assistance Program (EAP)401k (19+)Holiday PayPaid Sick Leave
Created: 2026-02-05